I am trying to locate a parcel with the tracking # RN758565946. Tracking indicates that it is traveling from point to point, that it was marked as undeliverable in Redmond when its destination is Gold Bar, and that it arrived in Los Angeles today. I have tried four times today to phone you at your listed number and nobody ever picks up. May I please make an appointment to speak with someone at the Redmond PO and/or could you please have the parcel re-directed to me at : William Conner 138 2nd St Gold Bar, WA 98251. My phone is 425-445-5878 and I would appreciate a call back.
I love this particular Post Office! Frequently can be a wait but if you bother to listen to what’s happening at the counters, you will hear good natured employees taking their time to help customers through the various ways to best get your mail or packages to where you want them in the best fashion that suits you the customer. Plus a couple of them have hilarious personalities! come in with a smile rather than judgement of why you may have been in line longer than the 2 minutes you may have allotted them and enjoy. I’ve been here many times over the years and my feeling has never changed. Thank you Postal employees at Redmond WA!!
Trying to reach them though phone is a total waste of time. The greeting message takes about 30 seconds. You need to stay on the line to be transferred to an operator. It only rang 6 times before the recording said the voice mail box of the person you're trying to reach it full, please try again later, then hung up on me. You spend more time hearing to the recordings than waiting for an actual person to pick up the phone, and that is for every single attempt. I tried a few times and gave up.
This place is awful, we have so many problems with just receiving our mail. I have prescriptions that come in the mail, monthly, it’s marked urgent. And for some reason or another the mail office is always late, we have to track down our package and pick it up from them because they are unable to put it in the mail boxes on time, it’s always days late. When we go to pick it up, we have to wait for the mail truck to return to the post office just to get it. I assume it’s because the postman have had a long day and they don’t want to finish filling out the mailboxes in the apartment.
I am so sick of this, but I don’t know what to do in this situation.
They don’t answer the phone! Really annoying. It seems that if you don’t have a problem that fits neatly into one their internet categories you are out of luck. No wonder Fedex and UPS are doing so well.
WOW! The total lack of respect and lack of customer service is incredible! I just talked with Gerardo! AFTER WAITING 55 minutes on hold about NO MAIL delivered to our whole condominium complex in Redmond, off 40th Place, on a Monday, not a holiday and not weather related as it was sunny and 67! He said he could not do anything about that even though I had "informed delivery" service showing I was to receive mail that day. I asked for a manager and he hung up on me!! PATHETIC! HE SHOULD BE FIRED!
Nobody answer the phone. I hope someone check the phone and ensure proper trainings have been provided. Couple years back, they gave our package to the theft. Yes, someone took our mail along with the slip and went to pick up the package. When we checked they said they lost track of where the package was but didn't gave it to anyone. The postmaster from original postal office helped us checked and found someone with completely different name and address picked it up and even him not understand how that could happen. We filed a report but nothing happen. Also, a month ago, our package was sent to the wrong address! The person who received the package has the same first and last name but have completely different address, how could that be? Fortunately, he called the phone number on the package to let us know he got our package.
I lost a expensive hearing aid in San Francisco, It was found and sent to me in a padded envelope a month ago. I've confirmed the address she sent it to and seems to be correct. My question is, could it have come out in your automated equipment and just laying around some where. My address is 24156 NE 131 Terrace, Redmond WA. 98053
The Redmond post office is the absolute worst. Since moving to Redmond I have had problems with packages. I finally filed a complaint. My carrier s...... And you can't even call to resolve any issues because they NEVER answer the phones. Because of this I try NOT to use USPS anymore than necessary!!!
No one answers this phone. One time, I got through and someone asked me "you're looking for the post office right? Call 425-869-3690." Stupid me said ok, and then as I hung up, I realized that was the number I just called! Can't get through again...
I appreciate being busy however, if a phone number is listed for contact there should be someone monitoring it and answering it. I have attempted to call, after coming into the office for several days.
I have a package I am trying to retrieve to no avail and I am very frustrated by the process or lack of one.
It's not wonder the workers of the USPS get such a bad rap at times....cake job, lazy, unattentive and caring, downright rude in the trucks, etc..
Just called the Redmond Post Office to report my lock is not receiving any of the keys I have, as though the lock mech was changed, and phone rang until automatically disconnected...after 3-5 mins of ringing...no one picks up as many have said below. It's bs.
Don't know why the Redmond post office have a phone number for I rang 3 times and after 10 minutes somebody picks up and hang up the phone. Wonder if the Post Master General at this location know whats going on???? Or does he really care???????????????
Today, Dec 23, I received 4 packages at my door. It turned out one was for me, 2 were for a lady across the street and down a house, one was for a house on the next street. When I took my neighbors packages to her it turned out that she had just received a package of mine. What is going on! I realize it's Christmas and things are crazy, but 5 packages delivered to wrong addresses!
Tried multiple times to call the number listed for the Redmond, WA postal office. It would ring and ring then disconnect me or would get a busy signal. You need to fix the phone line or make sure staff is picking up the phone. Very frustrating.