Chicago Heights Post Office

NOTICE: The Postal Service is an essential government service, and will remain open wherever possible.

1333 W End Ave, Chicago Heights, IL 60411

Contact Numbers

Phone: 708-754-2277
Fax: 708-754-2762
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 6:00am - 6:00pm
Tuesday 6:00am - 6:00pm
Wednesday 6:00am - 6:00pm
Thursday 6:00am - 6:00pm
Friday 6:00am - 6:00pm
Saturday 6:00am - 6:00pm
Sunday Closed

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 3:00pm
Sunday Closed

Passport Appointment Hours*

Monday 9:00am - 3:00pm
Tuesday 9:00am - 3:00pm
Wednesday 9:00am - 3:00pm
Thursday 9:00am - 3:00pm
Friday 9:00am - 3:00pm
Saturday 9:00am - 1:00pm
Sunday Closed

Routine processing has resumed. Please see State Department Response to COVID-19 webpage for more information.
  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

Bulk Mail Acceptance Hours

Monday 9:30am - 4:00pm
Tuesday 9:30am - 4:00pm
Wednesday 9:30am - 4:00pm
Thursday 9:30am - 4:00pm
Friday 9:30am - 4:00pm
Saturday Closed
Sunday Closed

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Sure Money
  • Lobby has Copier
  • Street Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Tri City Carrier Annex
701 W Holbrook Rd
1.4 miles away

23 W 34th St
1.5 miles away

19 W Main St
1.7 miles away

Park Forest
123 Indianwood Blvd
2.1 miles away


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I've not gotten mail in almost a week. Are they holding it?


What's going on with mail delivery


These ppl need to be fired they not delivering mail and or they stealing mail Chicago Heights post office Fking Suck


I have not received mail in three days!! This has happened many times before! I am tired of having to pay late fees cause I am not getting my bills!!


The employees are arrogant, rude, and vindictive. Miz Waters, a supervisor, has an attitude up the wazoo. I don't think she like white people either. And she takes pleasure in sticking it to white people. Take that, black people. If I can get her fired I WILL. This is not over. Look at all the NEGATIVE posts. Look at the volume of them. This post office is incompetent because you employ people who don't give a damn except about how much they can screw from the government.


I have not received mail since Thurs.. Jan 28, altho expecting same thru informed delivery.... NO MAIL FRIDAY OR TODAY... ONE OF THESE MISSING MAILPIECES IS A PACKAGE!! PLUS WATER BILL AND STATE TAXES!!! WHAT AM I TO DO??????


I have had a package that I called about three different days stll held at the Chicago Heights Post Office. I have made three calls and have been told three different times that it would be delivered but I still do not have it. Please Help


I have lived in my home for 5 months. I find it odd my mail carrier places checks or letters that involve money in my neighbors mailbox. Makes me feel it's placed their in hopes of returning to collect it later. I get all other mail. This happened to my daughter also


In December, 2019 I did not receive two of my charge account bills. Since I track all bills due, I was able to easily recover and pay my bills on time. In January, 2020 I did not receive one of my Tax Documents from a pension. In February, I went on a week's vacation so on February 22, I initiated a "hold mail" to begin on 2/25 thru 03/02. I removed any mail received on 2/24 and upon my return found 3 pieces of mail in the mailbox, and 2 pieces of mail laying on the ground wet. When my regular mail delivery resumed on 3/02, I received 4 pieces of mail, two bills from AT&T and 2 pieces of unimportant info type mail. I am currently missing 5 pieces of mail which are bills due now. I often receive mail for 1140 Ashland which I promptly return to the Post Office in Chicago Heights for re-delivery. My address is 1140 Franklin Ave., Chicago Heights, IL 60411-2560.


Mail is almost always in someone's other mail box. They are on their cell phones all the time maybe that's why our mail is always not where it should be. Some don't even wear a uniform come by with regular clothes.


Mail is always late and not placed in the correct box at all ever!

* is not a part of, or affiliated with, the official United States Postal Service (USPS).