New Tampa Post Office

16350 Bruce B Downs Blvd, Tampa, FL 33647

Contact Numbers

Phone: 813-910-7987
Fax: 813-910-7995
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 4:00pm
Sunday Closed

Passport Walk-In Hours

Monday Closed
Tuesday Closed
Wednesday 11:00am - 4:30pm
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed

Passport Appointment Hours

Monday 11:00am - 4:00pm
Tuesday 11:00am - 4:00pm
Wednesday Closed
Thursday 11:00am - 4:00pm
Friday 11:00am - 4:00pm
Saturday 8:30am - 11:30am
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*Appointments are required outside of walk-in hours to apply for or renew US Passports. Please Call or schedule online.

  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Sure Money
  • Lobby has Copier
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Lutz
18489 N Us Highway 41
3.3 miles away

Temple Terrace
8761 N 56th St
3.4 miles away

Forest Hills
11800 N Florida Ave
3.7 miles away

Thonotosassa
10806 Main St
4.3 miles away

Reviews

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I think the new management is great. Line moves quickly and this location never worked better. Never had a problem having cards with cash stolen, EVER!
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I mailed 3 cards on Monday Feb, 7th and none reached their destination. I’m guessing someone with PO stole the money and pitched the cards. I’ve always tried to support the postal system and so sad it’s come to this.
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Horrible horrible horrible service. They lost my express package that was supposed to have been delivered 3 days ago and do not want to take responsibility or assist with helping to track it. Showed up in person 2x today for assistance and got referred back to calling the 800# which has an hour long queue each time. Manager there is an ass. They don’t answer the phone, I rang it for 20 minutes straight. Pathetic.... and we taxpayers pay for this “service”
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This is on going and can not get someone at this office to explain why. I have a POBox and for weeks now I have customers calling and emailing me to ask if my address has changed due to them receiving mailed items to me, returning to them with unable to forward. I have no idea what that even means and the Post Office always say the same thing, doesn't appear to be anything wrong with your box sir. What am I paying for?
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Terrible!! Package drop off inside doesn't drop the packages! How stupid is this??
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This post office is the WORST! Packages are not being delivered due to “address requiring verification” or “incomplete address” or “package undeliverable” according to the notification alerts. I’ve ordered from the same companies several times in the past and have never had an issue. It’s as if the person making the deliveries wants to end their shift early and says ‘to hell’ with the late afternoon deliveries and makes up false info about delivery attempts! I’ve been calling the New Tampa post office for two days now and not one person has ever answered the phone! This location is horrible. Just avoid them altogether if you can.
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I saw that my package's status was Out for delivery and waited for it all day. My regular envelopes, mail, was delivered but not the package. Later that night I saw the status was changed from Out for delivery to Available for pickup. Now what happens? Do I go to the post office and pick it up? Will they put it back on the truck to deliver it? I made no change in the status and think it's still should be delivered. Also, no card or notification was left at my house to come to the post office and pick up the package.
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I stand with a fellow commenter. I am also in The Henley Tampa Palms and have noticed the FREQUENT misdeliveries and signs all over the mailbox area that our postal carrier is leaving packages on the ground, or delivering to the wrong person CONSTANTLY. Our mail is always hanging up on the community cork board from the numerous mail that is being wrongfully delivered. My large package was shown as “delivered” to a maillocker and I never received a key, which means he delivered the key to the wrong person. I went into the closest post office and they said “multiple people run this route”. That answer does not solve the issue. They were supposed to call me about my misdelivered package, which is a federal offense, and it has been 48 hours with no phone call. Taking this to the post master, this is unacceptable behavior and professionalism.
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This is probably the worst PO in my opinion. The office manager either is impotent or asleep at the switch. I have lost two valuable packages and when they get delivered, it is late and they always make me wait in line to collect the package even without signature confirmation required. AVOID THESE CRETINS IF AT ALL POSSIBLE
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The post person who delivers to The Henley of Tampa Palms on Amberly Drive is leavings packages in our mail area on the ground. This complex has a Luxer unit and packages that are not deliverable or do not fit in the box should be taken to the office to be put in a secure area. These packages will be stolen. We have over 260 units. Also no one ever answers the phone at this facility. Bad business all the way around. My next step will be the Post Master General.
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No one answers the phone no matter what time of day that I call. How can I have a problem resolved if they won't answer the phone? This is not acceptable for people who cannot get to the post office and everyone else. I am missing my mail, no delivery, no forwarding, nothing. Postmaster General will be hearing from me and all of you out there, this is not a government owned entity. Contact the Postmaster!
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Phone number is connected to fax....not able to reach New Tampa office on Bruce B. Downs...someone has connected it to a fax. Poor service as usual from the government!!!!!!!
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horrible post office. no one answers the phone. mail is not delivered on time. ridiculous.
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Do not send gift cards in the mail going in or out of New Tampa post office in Tampa Palms. I've had some stolen!
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