New Tampa Post Office

NOTICE: The Postal Service is an essential government service, and will remain open wherever possible.

16350 Bruce B Downs Blvd, Tampa, FL 33647

Contact Numbers

Phone: 813-910-7987
Fax: 813-910-7995
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 4:00pm
Sunday Closed

Passport Appointment Hours*

Monday 9:00am - 4:00pm
Tuesday 9:00am - 4:00pm
Wednesday 9:00am - 4:00pm
Thursday 9:00am - 4:00pm
Friday 9:00am - 4:00pm
Saturday 8:30am - 11:30am
Sunday Closed

All applications accepted, but processing is limited. Please see State Department Response to COVID-19 webpage for more information.
  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Sure Money
  • Lobby has Copier
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

18489 N Us Highway 41
3.3 miles away

Temple Terrace
8761 N 56th St
3.4 miles away

Forest Hills
11800 N Florida Ave
3.7 miles away

10806 Main St
4.3 miles away


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This post office is the WORST! Packages are not being delivered due to “address requiring verification” or “incomplete address” or “package undeliverable” according to the notification alerts. I’ve ordered from the same companies several times in the past and have never had an issue. It’s as if the person making the deliveries wants to end their shift early and says ‘to hell’ with the late afternoon deliveries and makes up false info about delivery attempts! I’ve been calling the New Tampa post office for two days now and not one person has ever answered the phone! This location is horrible. Just avoid them altogether if you can.


Sure would be nice if they answered the phone. Complaining about not receiving mail I usually get weekly. I’m letting the parties that pay for advertising though your system is not getting to the customer


I saw that my package's status was Out for delivery and waited for it all day. My regular envelopes, mail, was delivered but not the package. Later that night I saw the status was changed from Out for delivery to Available for pickup. Now what happens? Do I go to the post office and pick it up? Will they put it back on the truck to deliver it? I made no change in the status and think it's still should be delivered. Also, no card or notification was left at my house to come to the post office and pick up the package.


I stand with a fellow commenter. I am also in The Henley Tampa Palms and have noticed the FREQUENT misdeliveries and signs all over the mailbox area that our postal carrier is leaving packages on the ground, or delivering to the wrong person CONSTANTLY. Our mail is always hanging up on the community cork board from the numerous mail that is being wrongfully delivered. My large package was shown as “delivered” to a maillocker and I never received a key, which means he delivered the key to the wrong person. I went into the closest post office and they said “multiple people run this route”. That answer does not solve the issue. They were supposed to call me about my misdelivered package, which is a federal offense, and it has been 48 hours with no phone call. Taking this to the post master, this is unacceptable behavior and professionalism.


This is probably the worst PO in my opinion. The office manager either is impotent or asleep at the switch. I have lost two valuable packages and when they get delivered, it is late and they always make me wait in line to collect the package even without signature confirmation required. AVOID THESE CRETINS IF AT ALL POSSIBLE


The post person who delivers to The Henley of Tampa Palms on Amberly Drive is leavings packages in our mail area on the ground. This complex has a Luxer unit and packages that are not deliverable or do not fit in the box should be taken to the office to be put in a secure area. These packages will be stolen. We have over 260 units. Also no one ever answers the phone at this facility. Bad business all the way around. My next step will be the Post Master General.


No one answers the phone no matter what time of day that I call. How can I have a problem resolved if they won't answer the phone? This is not acceptable for people who cannot get to the post office and everyone else. I am missing my mail, no delivery, no forwarding, nothing. Postmaster General will be hearing from me and all of you out there, this is not a government owned entity. Contact the Postmaster!


Phone number is connected to fax....not able to reach New Tampa office on Bruce B. Downs...someone has connected it to a fax. Poor service as usual from the government!!!!!!!


horrible post office. no one answers the phone. mail is not delivered on time. ridiculous.


Do not send gift cards in the mail going in or out of New Tampa post office in Tampa Palms. I've had some stolen!

* is not a part of, or affiliated with, the official United States Postal Service (USPS).