Postal Locations

I've been out of town longer than expected. how do i restart delivery

Hi, I was out of town longer than anticipation. I’m back, how do I get my mail?

A package was sent by mistake to the General Delivery in Naples 1200 Goodlette-Frank Road N. The Sender request the package to be returned to MitoQ. The tracking number for your order is 9405536202361252839409 with USPS. And you can use the link below to track it: https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=9405536202361252839409 Apologies again for any inconveniences this may cause you and thank you for your cooperation.

1665 Windy pines Drive Apto 2110 Naples FL34110

In early January we filled out a Forward Mailing address at our home in Macedonia, OH. On that address card was the mailing address for our home in Naples. The address is 9536 Ironstone Terrace, Apt 102, Naples, FL 34120. Since our arrival in Naples, we have received a minimal amount of forwarded mail. There has been no mail regarding medical information, income tax, bank data, and other personal information. This week we received an email from LIFE LOCK informing us that we did not have an address forwarded at USPS. The trickle amount of mail we have received did in fact had the correct address indicated above. Would you please look into this problem. We have considerable amount of mail that seems to be lost.

I need to speak to someone with regards to not getting junk mail delivered to my home. We live up North and are here in Naples for 3-4 months, so during the time I’m not here I do t want any junk mail Flyers or advertisements delivered. What can I do or who do I connect with! Tried calling you but there is no answer!! Thanks

No one answers the phone-EVER. I can't get a single person to answer the phone number.

I've been trying to contact someone to cancel my PO box, as we moved a distance away and I'm having mail forwarded. It seems it's completely impossible to reach anyone there. I tried to call and your menu system ran be around and wasted 10 minutes of my life, and I never got an answer and was unable to get a human. I guess that old MIB movie was right; there are no humans working in post offices.....

Why doesn't anyone answer the phone at this location?! I don't want to have to drive 30+ miles just to speak with someone in person. So frustrating!

No one answers the phone. I need to have a duplicate mail box key made.

I have a second home in Naples and would like to start my mail service.... is there a form or do I have to go into a post office/

Hi I would like to rent a mail box in area of 34105. Could you tell me how much monthly?

I have several packages with you because you simply cannot leave it in front of my door and now it is like where I should go to claim to pick up my packages Well, I have no idea why this happens and they do not leave you a note of where one should go and they also place foreign correspondence in our mailbox and ours in other mailboxes a disaster

Hi, Why mail man doesn't scan prepay package Thanks

My husband & I found misc. mail bundled & unbundled in the middle of the street in front of our home Saturday afternoon. Our address is 14532 Grapevine Drive in Reflection Lakes. It was mail for people not in our community. We went on the next street & located the postal worker who was still out delivering mail. We returned the mail & I have to say, I was quite distressed with her nonchalant attitude about having lost other people’s mail. I would hope the post office would be more concerned about having any misplaced mail. Makes me wonder about what’s happening with our mail system.

Just had the nicest person help me get my mail restarted after being away for the summer. What a pleasure.

They will not answer the phone at this location

Horrendous customer service - non-existent actually. I got stranded out-of-state due to Covid and filed a forwarding address. Mail was NOT forwarded and no one answers the phone.

I mailed my son and his family cloth masks, put postage on it and dropped it into a mailbox in New Hampshire. If I did not have enough postage will it still be delivered, only postage due or does it come back to the return address? I want them to have the masks

I waiting for my mail, the office is wrong direction, but I had the prof that my adres is fine , call USPS number after waiting for two hours they hand up . I have a paquete they Asís is delivered but I never received

Visited the post office to post Christmas presents to my friends in the USA. I brought these presents from Scotland to post whilst in Florida on vacation but my experience was awful. The lady who served me was called Heatherly or something like that, an older lady with tattoos on both wrists and she was very rude and even used bad language at me when I completed a customs form wrong. This was my first time posting presents to the USA and I have never been treated so badly.

Been trying for weeks to get some attention. The new postal delivery person is tearing up my lawn. The same thing happened last year. Waiting for action by USPS, it keeps getting worse. 7800 Classics Drive 34113

My mail is being held because they say I did not pay for Premium Forwarding. Guess what , I never signed up for Premium forwarding. I had poor experience in the past using that service with them When I call no one answers the phone, rings and rings then disconnects. A private company would never be able to stay in business with that kind of service. Seem like postal employees do not see these messages. How come.

I posted six postcards to uk on Saturday May 18th.The postcards have not arrived.They were posted into a box off Toledo. Having had a super holiday in Naples it is upsetting that the postcards have not arrived.

How do I get a key/lock for the mailbox at my condo. I think that I need to get a new lock, but not sure how to coordinate with the Post Office? Any help would be appreciated!

Which post office in Naples,Florida renew passports Thank you, Annette Munoz

I'm just sad that our society comes online to complain...get over it...life happens....it's not all about you

I love the post on Goodlett / people are so helpful and prices to send items much cheaper than UPS WE HAVE NEVER HAD A DELIVERY PROBLEM- Thanks to All!

Please resume mail service at 1766 Reuven Apt 3 Naples Fl 34112

To the Postmaster I would like to express sincere appreciation for the work of two of your employees regarding my use of the Premium Forwarding Service and the resuming of mail service to me in Verona Walk. My appreciation is for Ms. Mary Waterman, who handles Route 157 (Verona Walk) and Ms. Bridget Kaufmann, who handles the collection and packaging of PFS mail. I had eleven shipments from May 16, 2018 until July 25, 2018. Because of the coordination and work of these two ladies, each shipment arrived in Irvington, VA each Saturday morning like clockwork. Mail service was resumed right on time in Verona Walk upon my return on August 4th. I have had the opportunity to personally thank both ladies, but I wanted to bring this excellent work to your attention to indicate what fine work your folks are doing. Thank you. Sincerely Page Berry

I signed up for Premium Forwarding expecting that I would get my mail on the Saturday or Monday after it was sent on Wednesday. Schedule started shipments on May 30th. I received the first shipment on June 2nd. The next scheduled shipment was to be on June 6th. As of today June 14th I have not received anything. I have paid a lot of money to get this service and the performance is totally unsatisfactory. I get bills and other important documents sent by this service and I need them on time. This is not the first time a problem has shown up. Last November a similar problem occurred and my delivery was 2 weeks late. I ask what you are going to do to correct this matter.

This is a complaint regarding the mail delivery person at Royal Wood Country Club, Rattlesnake Hammock Road, Naples, Fl. Unlike his predecessor, Bill, this man is angry and clearly dislikes his job seemingly resenting the people he is supposed to serve. Several days ago he shouted at, and insulted my wife in response to her simple question about mail pick up. He follows his general order not to get out of his truck to an unreasonable degree, claiming "blocked" mailboxes, and arbitrarily has withheld my time sensitive 1st Class mail up to three or four days. Basically, if I may speak for the many neighbors who has shared their feelings with me, he is totally disliked and criticized for his arrogant and overly aggressive manner. This man needs sensitivity training. In stark contrast his predecessor, Bill, had over 200 guests at his retirement party held at this Club, nearly all of whom were his postal customers from here. Please respond noting what action you will take to provide this man with additional training and/or disapline. Thanks for improving USPS services. John Prete 6079 Westbourgh Drive Naples, Florida 34112 239-825-6379 m

9400111699000902075731 Package leave at door or Mailbox Please

Our mail has been very sporadic. Some is returned to sender and some does not arrive. Have tried on several occasions to get this fixed . Phone number does not work, no one answers. Please fix, Saratoga Drive

I keep trying the Naples Post Office Phone number (239-435-2146) and no one ever answers. I want to resume mail to my Naples address at 3940 Loblolly Bay, Naples, FL, 34114. How do I accomplish this?

Mail being delivered at 7pm daily now in pebblebrooke lakes neighborhood. Some days not at all. Please hire people to accommodate the growth in this area.

We live on Michigan Ave. A neighbor two doors down came with mail Ins,.Fpl and Comcast the other night. I spoke with the mailman yesterday about this problem. He looked like he was doped. We can't put up with this kind of service, especially bills. Would appreciate your help. Thanks

been calling and no answer. is anyone there

Lost Mail ! what happens if it is undeliverable because of wrong address. Should it not go to back to the sender or at least to the Postmaster General ? This envelope contained a $ 10.000 certified check !! It has been 3 weeks now and cannot be found !

Crappy service; unless you get the chipper guy in the morning. Very rude; seems as thou they all hate their lives which in turn makes me hate mine when I am there. Oh, and they never, and I mean never answer their damn phone. Thats it.

I just realized I didn't get my mediations. When I checked the website I found out they were not forwarded to my summer address. I called the post office and someone answered right away. She was so helpful. She took my tracking number and went to look for my package. She could not locate it and told me she would search for it and call me later today or tomorrow. Very pleased with the service I received today

WHY PUT OUT A PHONE NUMBER , I'VE BEEN TRYING TO CALL NAPLES POST OFFICE ON GOODLETTE/ FRANK RD. SINCE 8:00AM. UNTILL 9:21AM. WITH NO ANSWER. I GUESS NO-BODY CARES!! NO WONDER MOST POEPLE DON'T LIKE THE POSTAL SERVICE, JUST WONDER HOW THEY WOULD DO WITH FEDERAL HELP WITH THIS KIND OF SERVICE !!!!

Would like to know why at 5:00 have not received my mail!!!!!!!!!!!!!!!!!! I have called before and was told mail is always delivered by 2:45. That's baloney. On Saturday, Aug. 20, 2016, it was almost 5 and today, Aug. 22, 2016, it's 5:06 and I still don't have!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I can confirm that they NEVER answer the phone! Someone go check on these people, and put someone on the phones please!

THE WORST POST OFFICE EVER...

I AM SO MAD , NO ONE WILL ANSWER THE PHONE AND I CANNOT GET STAMPS YOU GAVE ME THE ORANGE ENVELOPE I PUT A CK IN THERE FOUR DAYS AGO , THEY RETURNED THE ENVELOPE TWICE NO STAMPS AND JUST TODAY A NOTE SAYING THEY ARE OUT OF $1.00 STAMPS -YOU ARE THE POST OFFICE AND YOU DON'T HAVE STAMPS WHAT THE CRAP IS THAT, NO WONDER PEOPLE GET MAD AT YOU, AND HATE YOU THIS IS THE WORST SERVICE EVER...

I am also so angry at the Naples, Fl. post office. I have been trying for 4 days and they will not answer the phone to start forwarding my mail. I have mailed them the form and they are just not doing it. This is a disgrace for a business to operate this way. I have even notified the main Postal service and they have sent a fax to them and they asked them to contact me with no results. I do not know what else to do to get my mail.

NO ANSWER AT NAPLES POST OFFICE CAN'T GET MY FORWARDING MAIL
NO ANSWER ON TOLL FREE NUMBER
HIRE PEOPLE

I have been trying to call Naples Main Post Office for a week now. Notice for a certified letter left on my door. I had it reschedule via phone, been home everyday due to a broken leg , no letter from carrier or will they answer the phone. I give up.

I have tried to get the Naples Post office on 6th avenue. I have called and called. all i want to know is how much my box rent is for next year so they don't charge me extra for being late. they don't send it to my forwarding address and i don't know how much it is. they won't answer the phone and neither do you.