No answer at the listed number.
Received email on my package delivered to my front door/porch yet nothing was is there! Can't even speak with someone because no one answers the phone.
POOR customer service
It's now been 5 days since we received mail, and have seen the truck drive by without stopping. Can someone please make sure if a new person is on the route or covering it temporarily that we are here and we are a business that is expecting payments?
I received a package that I haven’t able to get out of the mail box cause the key won’t open the lock. I’ve been trying to get a hold of the post office for 3 days now (as I can’t come in) and nobody picks up the phone!! It has rung for straight 15 mins and no one picks up, no matter what time you call and then just hangs up on its own. So frustrating
I have not had my mail delivered or picked up for 2 days even though I have seen the mail truck drive by my house and stop at my neighbors houses. I have video cameras on my home so I have proof. This is not a one time event either, It happens quite often.
Crazy speeder flying through our 5mph zone jumping speed bumps. Asian middle age lady. Got her on video. Going too fast to catch the number on the truck. I’ve said something to her months before but she keeps doing it. We have blind stairs leading out to our parking lot. So blind it would be too late for this lady to apply the breaks before she hits someone.
I love this station. I love the carriers. I am sad to hear so many negative comments. I have always had the most courteous generous service from every one behind the desk. It is a small post office and I am sure they are working as hard as possible given the limits of a federal budget. I hope everyone finds resolutions to their problems but that they give a little grace to these essential hard working people.
Mail man keeps putting mail from other people, even when mail box inside shows tenants name. I repeatly put "does not live here" and still puts them in box. Please make a note for him. As well as post office. (Apt F15)
I agree with everything everyone is saying below, the customer service SUCKS. At my place of work, the times that the mail is delivered is all over the place. Sometimes they deliver AFTER HOURS! What the hell??? We are a business!! Why can't you get the mail carriers to deliver DURING business hours? Why don't we have ONE regular mail carrier? We had Christina for a while and she was fantastic!!
I was expecting a check and waited all day for the mail delivery that never came on 4-20. Finally I went to the annex around 4:45 and told them that no one serviced my area and for them to check my box. After a few minutes he came back with a whole bunch of mail. I know some of it was there Saturday. So is this what it has come to. You pick and chose which routs get serviced and which do not on a daily basis.
I am furious!!! Been trying to call for several hours and no one answers the telephone ever. Says delivered a package that I never received and cannot file a complaint as it hasn't been 7 days. No one answers the phone and it's disgusting that Vista does this all the time! They constantly misdeliver mail and nothing happens!!!! I've lived all over the US and Vista has to the WORST delivery service and cannot believe no one ever answers the telephone over there!
I have called for TWO solid hours today and NO ONE answers the phone. I have a tracked package # that says it was delivered last week and it never showed up in my mailbox. I sent a form to the USPS site and again, NO RESPONSE. Terrible service. WHY do you bother having a phone if you do not answer it?
Seriously........ your delivery person is in a truck...our house is over a 100 yds from the street and he can’t DRIVE down and drop a package in front of the garage at least......NO, he drops it near the street in the drive road that connects 4 houses to the street ....
GET IT TOGETHER!!!!!!
I have been trying to reach the Vista PO and there is either no answer or when on hold told it is an invalid key. This is worst trying to get a hold of someone to complain about our carrier.
We do not get mail every day and when we do it is as late as 4:30. We are a business and received mail everyday before even if it was junk. The driver drove down our cul-de-sac yesterday very fast and that was the second vehicle for the day and we received nothing. This is unacceptable. And why doesn't anyone answer the phone at the post office. I have been calling for almost two hours and it just rings and rings. Terrible service all around.
WOW! I love how I change my name and everything gets sent back from my PO BOX but yet I get a totally different persons mail in there. I somehow got my Social security card but my drivers license got sent back! I'm so pissed!