I first came to this office, SOmis CA 93066, back in April 2016, after reading the good reviews of this small office. I actually opened a P.O. box there, and the lady helping back them was very nice and courteous. However, this past month and perhaps the previous June (I don't go too frequent to check my mail) there was a "new lady" , which I regret not writing down her name (but she was there on Jul 27 2016) . Well, she was pretty rude the couple of times I had to go the counter desk.
I could get the sense of it just by entering and saying "good morning" which see seemed annoyed to hear. I had to repeat, "I am just being polite and greeting you". Enough said, I was going to pick up a package. The end.
Yesterday, I needed to pay postage for a letter. There was an additional charge with a no clear description on the screen. I just wanted to know what was that extra charge for and asked her. She seemed pretty annoyed for my inquire and said: "I cannot see what's in that screen" (the signing pad screen). I didn't say anything, but once the receipt was printed out, it had the same "no clear" description. Having that receipt in my hand, I pointed to the item line and ask her again. She was totally pissed and said "it may be for the extra junk in the envelope". I was offended!! It was a card in a letter envelope, that's all. Not junk in it.
Can a public service worker refer like that to a piece of mail??? I couldn't believe her answer. I told her it "wasn't junk". She didn't apologize for her usage of word or anything.
I wanted to make this awful behavior public somewhere to have my complain heard (See my Yelp.com). And after seeing there is another complain for this USPS employee (according to another post on Yelp May 2016, most likely same lady), I was convinced I'm not the only one upset by her behavior. Some may think it's okay to reply like that to a customer, but NOT in THIS COUNTRY. She's a PUBLIC SERVER. With our taxes and our business we PAY for HER Job and all the benefits she gets.
Have someone else deserving a good job and benefits, work at this location. I'm including myself as a candidate. A former Federal employee for the USDA wanting to join the workforce again. As was a public server before and always represented the agency with pride.
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