Chino Hills Post Office

NOTICE: The Postal Service is an essential government service, and will remain open wherever possible.

14071 Peyton Dr, Chino Hills, CA 91709

Contact Numbers

Phone: 909-548-0695
Fax: 909-590-9926
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 5:00am - 6:30pm
Tuesday 5:00am - 6:30pm
Wednesday 5:00am - 6:30pm
Thursday 5:00am - 6:30pm
Friday 5:00am - 6:30pm
Saturday 5:00am - 6:30pm
Sunday Closed

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 4:15pm
Sunday Closed

Passport Appointment Hours*

Monday 9:00am - 12:00pm, 1:00pm - 3:00pm
Tuesday 9:00am - 12:00pm, 1:00pm - 3:00pm
Wednesday 9:00am - 12:00pm, 1:00pm - 3:00pm
Thursday 9:00am - 12:00pm, 1:00pm - 3:00pm
Friday 9:00am - 12:00pm, 1:00pm - 3:00pm
Saturday 9:30am - 10:45am
Sunday Closed

All applications accepted, but processing is limited. Please see State Department Response to COVID-19 webpage for more information.
  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

5375 Walnut Ave
2.1 miles away

580 W Monterey Ave
2.7 miles away

Diamond Bar
1317 S Diamond Bar Blvd
3.2 miles away

5186 Benito St
3.4 miles away


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Chino hill post office is THE WORSE POST OFFICE. Never once have they deliver my package at my door. I 100% have to go pick up every single package for the past 5 years. I’m fed up writing this. What’s the point of paying for shipping then Take half day off work early to pick up the Damn package? Most incompetent organization in the world. I hope they bankrupt


I would like to file a complaint about my package was not delivered to the front door, I have find the package was beside the trashcan after. ...... it this is a new policy ?


Dear Sir: I purchased a product from Amazon and they told me it was delivered to my home on Apr. 21, 2020. But I never received the product at all. The company sold this product suggests me contacting you (the local post office) for details. Could you pls. double check the status of this product for me. Thanks so much. Below is the company's email: --------------------------------------------- Dear friend, Thanks for your purchase and message. We have shipped it after got payment by air mail, usually it will take about 15-25 working days to arrive to you, sometimes will be a little delay as the customs. Tracking number :LY067639696CN Tracking Website: We have inquired about your logistics information and your parcel has arrived at Customs on Apr 21 and has begun to be sent to the local post office. However, you still have not received it. We suggest that you go to the local post office to check your package, or wait for 7 days. If you have not received it after seven days, please contact us by email and we will resend it for you or refund it in full , give you a satisfactory answer, what do you think? Looking forward to your reply Have a nice day. Sincerely, Julia


Our house hasn’t received mail in 2 days is there something going on and mail is only being delivered to certain houses on certain days


17373 East Park: Chino Hills, Ca. Service has lately been erratic. Not getting mail- getting others mail- our mail going to same number/ different street. Postal drivers driving too fast in the neighborhood. Please be more careful. Neighbors and I have discussed- several getting upset. Appreciate workers trying hard and overburdened with holidays but missing too many bills.


I reside at 2449 Creekside Run, Chino Hills, CA 91709 I am filing a formal complaint against the USPS mailman whose route includes Creekside Run in the City of Chino Hills. Yesterday, our next door neighbor (rude woman, we don’t know them) residing at 2461 Creekside Run, Chino Hills, CA 91709, came charging to our house, around 7:00 PM, and loudly accused my wife that she stole two of her packages on the information provided by the USPS mailman serving our street. According to our neighbor, the mailman told her that my wife signed for these two packages, which was completely false! We never received her packages and we never stole mails/letters/packages from her or any of our neighbors. Your mailman has caused a completely unnecessary friction between us and our neighbors. We have lived peacefully here for years, cordial with all our neighbors, minding our own business and never had any bad experience with our neighbors until yesterday night. I can only describe your mailman as a white male, approx. 5’ 5” in height, bald at the top of his head and approx. between 55 and 65 years old. Let me tell you about your mailman. Last week, he came to our house a few times to inquire if he had mistakenly delivered to us a package that did not belong to us. We told him that no, we didn’t accept nor receive any package that didn’t belong to us. He looked frustrated, worried that he had lost a package or two. I believe that in order for him to cover his ass (pardon the expression), he had told the rightful owner of the package/s that we at 2449 Creekside Run “stole” the package/s meant for 2461 Creekside Run. This act is totally unacceptable!! Where is the proof that we received our neighbor’s package/s? In the past year, in at least a couple of instances, we hand-delivered package/s (mistakenly delivered to us by the same mailman) to the very neighbor who is now accusing us of stealing their package/s. Sometimes, we also found our neighbors delivering to us letters/packages that were carelessly delivered to them by this same mailman. You can contact me at anytime.. I also wish to meet with you in person at the soonest possible time regarding this issue. I want that mailman disciplined if found to be guilty of negligence and fostering animosity between us and our neighbors. Thank you.


Our mail was delivered three houses away, while we got mail in our box supposed to be four residents up the street. My next door neighbor got mail with a different address in his mailbox. Now the neighbor who got our mail cannot find theirs. These are all on Buckhaven Road today, Jan 29th.!


We have not received mail on my street yet today and it's 4:45pm. We are waiting on some urgent correspondence. Why has our mail not been delivered?


I have been trying to call the Chino Hill USPS for the past two days only to get a busy tone. I must have dialed the number a minimum of 60 times with the same results each and every time; busy. Congratulation USPS you have now far exceed the California DMV as the most incompetent government agency.


Been dialing that number too and just a busy signal. I am complaining about our mail delivered by a neighbor three house away after he found it in his mailbox.
• Replied to Jerry Napoli


I reside at 18067 arroyo lane and you are currently refusing to deliver our mail because the previous tenants put a hold on it . my daughter and her fiancé did fle changes of address that lead their mail to come to you where you refuse to deliver it. my daughter came in with identification months ago and you briefly delivered mail --when she was there today they refused her our mail and demanded proof that she lives here --that is outrageous --demand proof of current residency from the tenant]s that moved out 8 mos ago-- I demand that this be rectified immediately ---and I want an accounting of every piece of mail that was released to these people --as far as I am concerned the previous renters and anybody who gave them the mail are guilty of postal fraud --my next message is t the congressman . I demand an immediatge response by phone 909-802-3200


On March 30 morning ,I track my package .It show out to deliver . At the end of the day ,I get no package ,no note at my front door .Re-track my package :it show ready for pick up .Why ? package suppose to deliver to home address, that what we pay for.Chino Hills postal service really did a poor job . I hear about this complain lately .Now I believe it .

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