Killeen Post Office

300 N 10th St, Killeen, TX 76541

Contact Numbers

Phone: 254-634-0281
Fax: 254-634-0969
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 6:00pm
Tuesday 6:00pm
Wednesday 6:00pm
Thursday 6:00pm
Friday 6:00pm
Saturday 1:00pm
Sunday Closed

Passport Appointment Hours*

Monday 8:00am - 3:00pm
Tuesday 8:00am - 3:00pm
Wednesday 8:00am - 3:00pm
Thursday 8:00am - 3:00pm
Friday 8:00am - 3:00pm
Saturday Closed
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

Bulk Mail Acceptance Hours

Monday 9:00am - 2:00pm
Tuesday 9:00am - 2:00pm
Wednesday 9:00am - 2:00pm
Thursday 9:00am - 2:00pm
Friday 9:00am - 2:00pm
Saturday Closed
Sunday Closed

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Copper Mountain
3100 S W S Young Dr
1.4 miles away

Fort Cavazos
332 761st Tank Battalion Ave
1.4 miles away

Willow Springs
2403 W Stan Schlueter Loop
2.5 miles away

Harker Heights
415 E Fm 2410 Rd
3.2 miles away

Reviews

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Requested a change of address and the man told me there’s nothing else I needed to do. He said for some odd reason my keys would be delivered to the address I NO LONGER LIVE AT!!!! I go back to the office and get someone else who gave me the keys and said he will have future mail held at the office until the lock at the new address is changed. He said he will have the mail the LOCKED in the mailbox retrieved and taken to the office during the next run. Well here I am thinking I got the right help FINALLY, and I was wrong! THERE WAS NO MAIL WAITING FOR ME! Meaning my mail was not retrieved from the new address! He also tells me that my normal delivery driver is out today! I have important documents in there! The manager tells me that there’s still a driver out delivering. I’m thinking to myself, if that ONE driver is mine, I need to play the lottery because this is not a small town. I HATE THIS POST OFFICE!!! GET NEW STAFF! ANSWER THE PHONES FOR YOUR RESIDENTS! United States Post Office? UNITED STATES post offices can really do this crap?!!
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It a real challenge to mail a letter. To have a glitch in the system that fertilizes non delivery creates chaos and confusion. DSFORD 😊!
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Moved in new place almost 2 weeks ago. Have not been able reach post office for mailbox location and key. Dam automatic system sucks!!
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Mail Carrier for 510s 58th st aptA hasn't picked up our out going mail in 3days, flag is up & everything. This isn't the 1st time we've had this issue. PLEASE COLLECT OUR OUTGOING MAIL AS SOME LETTERS ARE TIME SENSITIVE!!!!!!!!!!!! will b calling for help in the morning.
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The mailman that delivers to 301 Liberty st today left out mailboxes open, now anyone can grab mail.
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When will my mail will be delivered today?
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When will my mail be delivered at 4409 telluride dr Killeen Texas 76542
• Replied to Dorothy Ruffin

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Horrible service, waiting on packages to be delivered to a retail store. IF a delivery attempt is made they throw it at the front door during business hours, if they decide not to deliver for whatever reason, there is no explanation given and if you try to call they just look at the phone and decide to ignore the call. Horrible use of taxpayer money.
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Our mail carrier on Lisa Ln is screwing up just about everyday with our mail and it's not just us, I've actually talked to two of my neighbors that have noticed the same thing. He's always talking on his Bluetooth and you can tell it's a personal call but he's not putting the right mail in our boxes so we have to take it to each other and then he's driving up and down the street to go and fix what he's noticed he's done wrong. Me personally, wants a mail carrier that's gonna take his job more serious!! I've turned him in once before but evidently it never got read or they just don't care what their employees are doing 🤨
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Good day, this the eighth time that our mail carrier has misdelivered mail. The folks who get our mail also have an address of 5504 on Carlee Ct. Our address is 5504 Eldie Ct. Can we get this problem taken care of please? I have talked to her (our mail carrier) about this but I guess she does not learn. Also, our mail carrier put a certified letter for us in our box, rather than knocking and getting the required signature. This is now beyond the point of ridiculous. Please get a new, better-trained carrier on our route.
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Worst mailing company I’ve ever seen. Package says it’s being delivered for a week and still hasn’t been delivered.
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My package has been at the post office for 5 days. I call to see why it hasn’t moved and no one has answered the phone in 10 minutes. I’m assuming they don’t want to deal with people over the phone so they’re just not answering. Very frustrating.
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I live in Killeen Texas it is Feb 20, 2021 when will our mail be delivered all other post office in circle around us are having mail delivered but it’s been over a week. I can’t buy food my check is mail which has already been delivered. Snow cleared up on Feb 19 roads were clear. Not happy
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All I want, in the whole wide world, is to just make an appointment to get a passport. The instructions are so convoluted! Every time I go to the postal employees, I'm directed to the end of the counter where the applications are. The office where the passport guy used to be is always locked. Can a sista just get a freakin' passport!
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I ordered a package from Amazon with next day delivery to Fort Hood were I am currently visiting. Yesterday I received a message my package was unable to be delivered. That the post office was closed, where my son PO Box is located, yet the lobby is open 24hrs 7 days a week. I checked USPS website and tracking said my MEDICAL items I ordered would be delivered next business day which is today, yet the tracking said it never left the Killeen facility. I'm leaving 2morrow back to CA and I can't even get hold of the post office itself. This is ridiculous.
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I shipped an item and from the tracking records has been sitting in the Killeen post office for OVER 2 WEEKS!! You not delivering someone's mail/package is absolutely ridiculous and inexcusable.
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Normally, I wouldn’t leave a review for a post office, but this one.... I had a package that was supposed to go to Fort Hood on Saturday but the mail room wasn’t open on weekends, ok no problem. The tracking said that it will be redelivered on the next business day (Monday), however it is now Wednesday at close and no package. I tried to contact the post office in Killeen but they don’t seem to want to answer the phone. This is ridiculous, I had the package overnighted for $60 and now it is being sent back. I am leaving for deployment too so now I will have to send it halfway around the world. I would say you guys really need to consider why you’re reviews are so horrible.
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tracking number 9400111899564494015745, I am under the impression this item is being sent back to Canada. I have been waiting for this item for over a week, If I were not home, the item could have been left with the apartment manager! This is unacceptable service!!
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Post office consistently places other people’s mail into our box, which makes me believe that my own mail is consistently placed in other people’s boxes. I can’t trust or rely on this means of mail.
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Need a passport
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Willow Springs is the worst in lazy carriers. The Supervisor is a NASTY, Don't Want To Work person I have ever tried to talk to. NOW WE KNOW WHY THE POST OFFICE IS ALWAYS BROKE> LAZY LAZY LAZY
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I had the worst experience ever with the woman in the passport office, Ms. Price. She was extremely rude and disrespectful. I would like to think that she was having a bad day, but after reading other reviews I realize this is her normal mode. When she took the last person to the office, she did not tell the nine people waiting in the waiting room that no more people would be able to be processed. Do not get your passport at this office unless you like to be treated like pond scum .
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Probably the worst post office I have ever used and seen. Trash.
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Currently I am waiting on the mail to run. I have alerts on my phone. The mail has not run yet but my tracking tells me that “notice left (no authorized recipient available)” I’m still waiting for the mail to run.
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One job, people. I had a package returned to sender because the note from the post office said the address of the business was not valid and my package was undeliverable. I don't have a business, I have a house...and never before has there EVER been a problem delivering my packages. This is ridiculous. I order by mail to help keep the post offices open. You have one job...many of you may be doing different jobs, but ya each have ONE JOB.
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you suck several times when i have parcels due and tracking says out for delivery you always end up with undeliverable again im going to make major complaint
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