Cabo Rojo Post Office

64 Calle Carbonell, Cabo Rojo, PR 00623

Contact Numbers

Phone: 787-851-1095
Fax: 787-851-6480
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 7:00am - 5:00pm
Tuesday 7:00am - 5:00pm
Wednesday 7:00am - 5:00pm
Thursday 7:00am - 5:00pm
Friday 7:00am - 5:00pm
Saturday 7:00am - 4:00pm
Sunday Closed

Last Collection Times

Monday 3:00pm
Tuesday 3:00pm
Wednesday 3:00pm
Thursday 3:00pm
Friday 3:00pm
Saturday 3:00pm
Sunday Closed

Passport Appointment Hours*

Monday 9:30am - 2:30pm
Tuesday 9:30am - 2:30pm
Wednesday 9:30am - 2:30pm
Thursday 9:30am - 2:30pm
Friday 9:30am - 2:30pm
Saturday Closed
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

Bulk Mail Acceptance Hours

Monday 8:00am - 4:00pm
Tuesday 8:00am - 4:00pm
Wednesday 8:00am - 4:00pm
Thursday 8:00am - 4:00pm
Friday 8:00am - 4:00pm
Saturday 8:00am - 4:00pm
Sunday Closed

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Hormigueros
250 Carr 344
2.3 miles away

Boqueron
300 Carr 101
2.5 miles away

Lajas
72 Calle 65 De Infanteria S
4.1 miles away

Mayaguez
60 Calle McKinley W
4.5 miles away

Reviews

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Saludos, Como solicito instalar buzones en mi urbanización? Mi dirección física es Monte Grande State Cabo Rojo PR 00623 Como se incluye la dirección en la base de datos del correo para que los sistemas la reconozcan y poder recibir paquetes... GRACIAS, Marisol Rodriguez Ortiz 787-312-9043
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9400111699000726585737 Este es el usps tracking number de un articulo q ordenè . Recibi un correo electronico q habia sido entregado el 2 de Feb 2021 pero no lo he recibido. Necesito saber la razòn para esto y cuando serà entregado .
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Ordene un artículo para que llegara a mi dirección residencial y, la confirmación indica se entregó hoy 2 de febrero de 2021 a las 10:04 am y no esta en el buzón. No es la primera vez que ordeno mercancía y el tracking indica que se entregó y no hay paquete en mi buzón. Necesito que se investigue
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I was recently at the Cabo Rojo post offices PR 00623. Both the hall and the customer service area are dirty, apparently they have not cleaned for years, the corners of the floors are dirty from years. There are papers all over the floor. The baseboards are stained. The counters appear to be over 30 years old and in poor condition. Employees do not clean when they finish serving people. The postal mail yard looks abandoned. Employees are not friendly to visitors. It is incredible that a post office (which is FEDERAL) is in these conditions. Mr Martinez do no know how treat the person. He scream al the time to all the people.
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Mal servicio al cliente . Hoy me faltaron el respeto Hay un empleado el Sr Martinez que no saber tratar con respecto a las damas q entran a tomar un servicio e el correo. Me grito y me hizo quedar en vergüenza delante de todo el público que había . Ese Sr no tiene calidad de servicio al cliente .
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Compre mercancia en China por Ebay,Wish y otros rn agosto indago y me informan que fueron entrgados el 14 de agosto y no es asi. La direccion esta corecta, pero de julio a sept. Ha pasado demaciado tiempo y no llega nada. Kim
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Awful, non-existent phone service. I've been calling because a package got hold up for no reason. I cannot look for said package at the post office because I am a high-risk person. I've been trying to call to see if a delivery could be re-arranged, and nobody picks up the phone, regardless of when I call. That, and also that the mailman that works in my area (Cofresí/Sierra Linda) has a sour attitude and throws the packages out of his van. I've gotten enough damaged items because of this.
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El peor servicio telefónico de Puerto Rico
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Sistema súper lento. No colocan personal suficiente para agilizar la filas. Las filas se hacen hasta doble. Personal se escucha adentro hablando y echando chistes mientras la gente afuera haciendo filas. Si hay personal coloquenlo para agilizar las filas
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El peor servicio telefónico. The worst customer services over the phone they no answer the phone. Why we don’t know
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Es lamentable que un servicio de correo envía erróneamente correspondencia a un pueblo equivocado como Cabo Rojo yo viviendo en hormigueros y mi paquete está identificado correctamente hice entregado a una residencia totalmente diferente en dirección a la mía y la persona que recibió el paquete que no es la misma el nombre identificado por el paquete acepte dicho paquete Qué sabe y está consciente que no es suyo.. tanto el correo como la persona desconocen que es federal y que todo correspondencia o paquete abierto que no sea suyo son cargos criminales y ahora a quién yo le reclamo porque aquí todo el mundo se lava las manos tanto el servicio postal de Cabo Rojo como la persona que recibió el paquete sin olvidar al cartero que la entregó Qué se supone que verifique tanto el paquete como a la persona que se lo va a entregar o identificación es lamentable que esto ocurra en nuestra isla Puerto Rico. Tengo evidencia por el rastreo de mi paquete toda la ruta hasta llegar a Cabo Rojo y aún así no pueden hacer nada para allá mi paquete o reparar el daño por lo ocurrido que se atrevan a comunicarse conmigo diciéndome que el paquete aparece espero yo Que aparezca porque eso es cargos criminales
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It's a shame that a service and professionalism which is USPS "ONCE" represented is overwhelmed with work. Easily saying that when you call the P.O. in Cabo Rojo, Carbonell Station, "NO ONE" answers, no matter time you call! Its truely a disappointment and it only happens in P.R. Everyone wants a job but they done want to work. Minimal work for maximum pay! And the job pays well with Benifits!
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Estoy esperando un paquete desde el dia 8 de febrero y el track me dice que lo tiene San Juan y aún no lo recibo en Hormigueros. Favor de verificar y enviarlo. Seré agradecida.
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Terrible!!! they post that the package is ready to pick up and as soon as I go to the PO Box, there is nothing in it... the yellow tab is not there... it sucks!! if the package is not ready for pick up why in the world do they scan it that its ready for pick up!!!
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The US postal service in Puerto Rico appears to be in management crisis. The personnel at the main distribution hub in Catano have lost traceable packages and parcels sometimes for over a month. What is more curious is that most of the lost or delayed parcels contain valuables or commodities as checks, credit cards or marketable goods. When clients call to the national customer service line to place claims, it results that is Puerto Rico, the piece on the relay, which is delaying or losing the parcels. The Puerto Rico local phone numbers offered by the national USPS customer service line are always either busy or out of service. So no one seems to care or take responsibility for the losses. Most critical are the Postal Offices services in the west coast of the Island, when the worst example can be cited in Cabo Rojo at Calle Carbonell, who's postal carriers don't even care, they place ones correspondence in the wrong houses mail boxes and even the regular mail is getting lost once it gets into the wrong hands. Isn't indeed a federal felony to misappropriate from goods in transit through the postal service? Or, is that how it used to be and I'm too old school to believe in the integrity of federal employees?
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