I am trying to get help with my community mail box. I live in Rockledge. The mail box door can not be opened. My medicine is inside. I have called the USPS 800 number and could not get a live person, nor did the menu offer me any help with my problem. I called the local office on South Railroad St. No one answered the phone. After 10 rings I got a recording that asked for my access code. I do not have an access code nor do I know what an access code is. Is there any that your customer service can be updated to help those who you seem to have forgotten. In the mean time how do I get my medicine. Must I go to the main post office to get service? What if some on gets the mail box open and steels my medicines? And now you I see you are worried that I might be a robot.
Substitute letter carrier on our route today, Saturday, Nov.10. Brought mail at 2:00 pm and left a package sit at edge of driveway at our turnaround. All other carriers either place package on front porch or at garage door. We never had a package left thirty feet from the house. Very disappointed in the work ethic of new employees.
I sent a package in the mail and they gave a tracking number..now this was on June 3..I also received a e-mail stating the package had arrived..well I'm trying to get a refund and they say they did not get the package....they want the tracking number..who keeps the receipt after they said it arrived. I figure you do not have a copy of the tracking number..how could you....it comes out of a machine...thanks any info will help
Extremely rude employees. I have been receiving mail in Palmyra for 3 years; letters, magazines, packages, no problem. I recently had 2 packages "delivered" that I had to go pick up. I travel a lot, so there was a delay in my attempt to pick them up. I arrive, to be told they were shipped back (before the mandatory period to ship "undeliverable" materials back) because someone claimed I did not live where I have been living. In my attempt to clear this up and prevent this from happening in the future, I was quickly told goodbye and had a door slammed in my face. Apparently my previous few years of receiving mail meant nothing to one note that was written by someone I don't even know claiming I do not exist. Now I have to go through extensive hoops to get my purchased packages back, and hope that this problem does not happen again, but how am I to be assured that I can even receive my mail anymore after this?