Hershey Post Office

151 W Chocolate Ave Ste 145, Hershey, PA 17033

Contact Numbers

Phone: 717-533-3356
Fax: 717-520-0236
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 12:00pm
Sunday Closed

Passport Appointment Hours*

Monday 9:00am - 11:00am, 1:00pm - 4:00pm
Tuesday 9:00am - 11:00am, 1:00pm - 4:00pm
Wednesday 9:00am - 11:00am, 1:00pm - 4:00pm
Thursday 9:00am - 11:00am, 1:00pm - 4:00pm
Friday 9:00am - 11:00am, 1:00pm - 4:00pm
Saturday Closed
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call 717-533-7169 or schedule online.

  • Business Line
  • General Delivery
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lobby has Copier
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Hershey Carrier Annex
312 Mill St
0.4 mile away

448 Walton Ave
1.8 miles away

60 S Railroad St
2.5 miles away

20 N Palmyra Rd
2.7 miles away


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The line is it the door at the bizziest time of the year only one window open and the other one is doing Passports? I guess they just don’t care?


i have been using this post office for a few years and i honestly can’t complain. The ladies that work the front desks aren’t always in the best of moods but they do have a lot on their plates and they do their job very well. Throughout COVID-19 when everything abruptly shut down and people were trying new means of income to supplement for the one they lost without warning, myself being one of those people. i sell cosmetics, skincare, hair care, clothes, & shoes through several online selling platforms - which requires shipping customers their products and allooot of packages circling (packages with new product coming in & lots of outgoing packages to customers). i have had no issues with this post office and the hundreds (possibly even 1000+) packages i’ve handled. even during november-december 2020 when USPS nationwide were buried in mountains of mail and packages, the workers at this location never missed a beat! yesterday i had informed deliver set up on my phone for a package that i was receiving. somehow it ended up going to my address that i had just moved out of. so i went to the apartment to get the package thats tracking shows it was delivered in the mailbox and it’s not there. went to hershey post office and the man i spoke with took my name/number down and said he would have someone call me. long story short, Paul Smith, a supervisor, called me to tell me that my package is there and that my slum—‘er—-landlord apparently was the security guard of that particular mailbox and gave my package back to the mail carrier. hey, at least she serves some sort of purpose. right? lol thank heavens i moved. paul called me back and left me a message letting me know the package was there and he can accommodate ne with which ever option i would like to get it in my possession. amazing customer service!! thank you so so much.


can you check the mail box at the east end of the outlets in Hershey for a piece of mail going to Jean Fasching, 1830 Milton Grove Road, Mt Joy, Pa 17552. We mailed it on July 24. She has not received that mail. Thank you, Sylvia Miller


Had to wait for 40 minutes to mail four first class letters. Only one postal person at counter and they were doing four passports


I had an appointment for a passport application. I arrive well before my appointment time. I rang the bell repeatedly. I could hear people in the back. After ringing the bell repeatedly, knocking and calling out, trying to call, until after my appointment time was over. Idk how I'm supposed to apply for my passport. This is insanity. No wonder usps is struggling, their service is horrible.


Are you telling me there is no Hershey Post Office Parking?! I am floored you would do this to the residents!!! It is chaos here and there is no parking nor a box I can drive up to and mail my Christmas cards! This is shocking to me! Guess tourists are so much more important. Really sad that you and Derry township would do this! Disgusted!


Same! I live a mile away and took me more than double the time just to find parking across the side street! They told me the choices were: behind other businesses adjacent, the 2 spots next to their trucking parking and the parking garage. What? Residents can’t just pull in to even a handful of parking spots? And have to use the public garage that takes longer to park and walk? I’m also confused. This new location’s parking had to be planned out years ago. And it’s not like a shopping boutique or a fast food place- this is at the very least needs to be convenient for locals to take their packages and mail letters!
• Replied to Michelle Joyce


Is it a requirement for postal employees to be able to read??? I just received my mail and have mail for 35 Half St., 55 Half St. and 25 Duke St.

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