This is ridiculous. I've been waiting on a package that was supposedly "attempted to deliver" last week. I watched the mail person drive by in his truck without even getting out of his vehicle to deliver the package. (Only time he ever does get out is if I am out in the driveway looking at him.) I tried calling the 800# provided for USPS and just get recordings. I tried calling the facility and no one answers the phone.
I recently moved to 521 Tollis Parkway #492 44147. The inside mailbox key is lost. I am trying to replace the lock it will take a week. I asked the post office to hold my mail. Postmaster I believe Taisha told me they won't do it and come pick up. I have come in three times no body knows where the mail is Today I found it in the lobby of my building. Then she told me in a vial hateful tone with finger pointing "I will give you until Friday then return all your mail to sender". She is a hateful person.She threatned me. I have a problem and she could care less. I have delt with post offices all over the country most employees are great. This women has no business working for the hard working postal service.
This is a great post office. I am handicapped & never have to wait too long. I shuttle back and forth from Lakewood to Broadview Hts. several times a week.. At peak hours I will make an unscheduled trip to Broadview rather than go to Lakewood post office. Lakewood serves a large population & is very busy most of the time. I say if you don't like your local post office go to another-they're only a mile or two away. Kudos to Broadview P.O. for great service.