Independence Post Office

6509 Brecksville Rd, Independence, OH 44131

Contact Numbers

Phone: 216-524-9614
Fax: 216-446-0772
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 2:45pm
Sunday Closed

Passport Appointment Hours*

Monday 9:15am - 2:15pm
Tuesday 9:15am - 2:15pm
Wednesday 9:15am - 2:15pm
Thursday 9:15am - 2:15pm
Friday 9:15am - 2:15pm
Saturday 9:00am - 1:30pm
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Garfield Heights
12401 Rockside Rd
1.6 miles away

8745 Broadway Ave
2.6 miles away

5611 State Rd
3.0 miles away

Broadview Heights
2525 E Royalton Rd Ste 8
3.1 miles away


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I'm a support of the US Postal Office but I need to bring to your attention my recent problem. According to the Cuyahoga County Board of Elections, my absentee ballot was to be mailed to me after July 11, 2023. As of today, Friday, July 21, I have not received it. Lost in the mail, perhaps? This MAY have been a problem with the Election board, but something this important (voting), needs to be brought to your attention. I thank you for your overall service, and for your kind consideration of this problem.


WOW, this post office should be proud of its employees. Today a lovely young postal clerk helped me at the desk around 11:32. The individual ahead of me was an older gentle man who was a little difficult to understand, the clerk was extremely kind to him. Apparently when I was there yesteday l left eft my check book on the counter, today I got it in the mail from your office. THANK YOU. Again superb customer service.


Mail is getting delivered later and later every day. After 7pm today. Yet I see him sitting in his truck for 20 to 30 minutes at a time on various streets of the route. He needs to retire


In January we submitted a temporary address change. Not one piece of mail has been sent to that address as of today March 3, 2021. Two weeks ago I spoke to the team lead at the Independence Post Office, she assured me that she personally saw to it that I would be receiving my mail the following week. I'm still waiting. Where is my mail. So frustrated that we cant even reach the post office no matter the time I call them the line is always busy!!!!!


The service when the regular mail carrier is on vacation is awful. Got mail a little before 4pm. This is unacceptable. Our mail carrier is fifty yr old or so and these young kids covering his route can't keep up or can't be bothered. Will to bet the latter. When I called I was told nothing we can do about it. Maybe you should throw in the towel, USPS.


Who was the genius who decided to put the drive up mail boxes on the corner close to the post office. Did they even see that you are now required to make a very wide turn in the on coming traffic lane to make the turn with the boxes on the left side AND if a car is pulling out they will be stopped right next to the boxes and you will not be able to have access to them... HELLO !!


Yes, the worst and they deliver the mail when they want to, not every day.


This Post office has the WORST customer service!

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