Missing a piece of mail today from informed delivery 2 qty. I received one but not the other. Maybe postal worker put it in wrong mail compartment ? Please check. This is a important letter from Library of Congress. Thank you.
With COVID going on my job has decided to lock the elevator at a certain time to prevent unnecessary exposure. My package delivery guy, coming from the Fisher Ave office, straight up told me as long as the elevator is locked he will NOT be delivering my package. As ridiculous as that is, it gets better. He says he will just leave them at the Fisher Ave office. Well he lied AGAIN! I have to go thru a huge runaround now for every package i receive. I call the Fisher Ave office and they cant help or even bother to LOOK for my package. My driver doesnt even attempt redelivery AT ALL. No wonder why USPS is failing miserably and looking for bailouts. Service sucks, inefficient, lazy, and just all around RUDE...
A coworker by the name of Kai has no professionalism what’s so ever and should never be placed in the front. Whatever personal issue she has going on, she takes it out on the customers. Not fair! She is very disrespectful.
We have been trying to get in touch with someone at this location for a while now. We have not receive any mail for weeks and our clients have been sending us mail. Our mail is very important. We put our trust in the postal service to deliver our mails and packages and yet they are not doing so. Please do better and deliver our mail. Thank you
My husband never received his package yesterday for the PS4 Deadpool console and 1 controller it is for our son's birthday, and I did go online for a redelivery for today since they lied and didn't deliver it yesterday in which is wrong and very unprofessional, unmannerable, and goes against all USPS postal policies.
My niece never received her gift at her location (1111 Midland Ave Brronxville NY 10708 and it was sent from 1200 William St RM 200 Buffalo N.Y 14240 /06/26/2019 at 3;20pm The Tracking #9500111254139177293448) The last I heard of it that it would be sent back to the Sender Reason /Insuffient Address but we haven/t received it yet. 42 Rossler Ave Buffalo NY 14206
I'm a resident in Bldg 2. I received letter from my insurance company that my policy has lapsed because yearly payment not received. I called and said I never received statement. Company told me they had sent 5 - yes 5 - notices of payment due. And I never received any until lapsed notice last week. Payment was due May 31, insurance lady told me they mailed 2 in april, May and June and July. Where are they? This is a disgrace.
We are extremely disappointed and angry with our postal delivery for the past few months!! We have a new mail carrier everyday and some days we receive no mail at all. We have even had our mail left unattended in the hallway with no attempt to find our office. Our company receives a large amount of mail and this is unacceptable to us. Something needs to be done to resolve this issue asap!!
I live in a Co-op on N.Broadwsay, White Plains. Been here over 20 yrs. Since beginning of '17 I've had to do at least 5 stop payment on checks never received at $30 s clip. Most recent included late payment fine. There is a problem as this never happened in all these years. How do I contact to have this investigated? thanx
Had a package say it was delivered in my mail box at 1:47pm it was 8:35pm that day when I got the notification. Well I was home and no package. Plus the item was a 42 pound box. You tell me how anyone got that into my mail box. I track package and says delivered. No one answers phone and I have to wait to claim it lost threw shipping company. Horrible service. And you wonder why the USPS is still around
It is now 4:30 pm and no postman has shown up at my building to deliver mail. When you call the post office at 914-287-2501, no one answers, and no one ever answers because they are used to doing what they damn please!!!!!Take notice, Fisher Avenue, that as of tomorrow, all of your nonsense is going to stop, as I am filing a complaint with the Postmaster General about the crappy way you conduct yourselves. You work for me, the taxpayer, and I do not work for you!!!!!!!!!
I am so upset by the way I was spoken to by one of the tellers in the White Plains office. It was 5 pm unbeknownst to me, I went in the 620 Mamaroneck Ave office in White plains, to get a priority box. I didn't know it was closed, I walked in as a cust. Walked out. The teller in a very nasty tone, tells me I have to leave they are closed, I said I just have to grab a box, she again nasty tone, said YOU HAVE TO LEAVE THE BUILDING NOW! I did, but was upset, I wasn't going to delay her further. I needed a priority box, just grab and go, she had 2 people waiting still to get helped, don't understand why so mean. Ever since they transferred the tellers from the Fisher Ave post office, this place has had horrible customer service. I wish they would have kept the ladies that were there before ( one of them is still there and she is the best, wish I knew her name) they always helped people quickly, politely and with a smile. This was the office I would go to for any mailing services but ever since the switched the tellers, most of the time I go to UPS, to avoid confrontation. A little more expensive but no headaches.