Madison Square Post Office

149 E 23rd St, New York, NY 10010

Contact Numbers

Phone: 212-673-3771
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 6:00am - 7:00pm
Tuesday 6:00am - 7:00pm
Wednesday 6:00am - 7:00pm
Thursday 6:00am - 7:00pm
Friday 6:00am - 7:00pm
Saturday 6:00am - 4:00pm
Sunday Closed

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 4:00pm
Sunday Closed

Passport Appointment Hours*

Monday 11:00am - 4:00pm
Tuesday 11:00am - 4:00pm
Wednesday 11:00am - 4:00pm
Thursday 11:00am - 4:00pm
Friday 11:00am - 4:00pm
Saturday 9:00am - 1:00pm
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

Bulk Mail Acceptance Hours

Monday 9:00am - 1:30pm
Tuesday 9:00am - 1:30pm
Wednesday 9:00am - 1:30pm
Thursday 9:00am - 1:30pm
Friday 9:00am - 1:30pm
Saturday Closed
Sunday Closed

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Greeley Square
4 E 27th St
0.2 mile away

Peter Stuyvesant
335 E 14th St
0.3 mile away

Murray Hill
115 E 34th St Front 1
0.3 mile away

93 4th Ave
0.4 mile away


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I am Lost, the info on UPS to Track: Postal service tracking ID: 92748903032237543400372764 “Mail Innovations is not a day definite service. Please select View Details to view the Shipment Progress for transit details. Postal service tracking ID: 92748903032237543400372764 For further information, track your shipment on the U.S. Postal Service website.” On Aug 13.2023 NEW YORK, NY 10009 I called USPS, this package was received, on Aug 14.2023, but Rescheduled to Next Delivery Day August 14, 2023, 9:20 am. But now the status is on USPS is: “Alert Return to Sender Processed NEW YORK, NY 10010 August 14, 2023, 10:46 am “ I called back UPS and USPS, NO RESULTS, they can not help me !. The USPS customer support, did not try to mach to help, only at my requst provded the local number to contact, and maybe I will be able to get to a solution BUT, The local USPS zip 10010 tel. number is busy or not reply so I cannot get any info from them, 212 673 3773 and 212 673 6415 and the US Customer Support is1 800 275 8777 SO THE USPS LOCAL ZIP 10010, DO NOT REDSPOND TO THE NUMBERS I HAVE GOT, NO WAY TO GET CONNECTED, WHAY DO YOU HAVE A CUSTOMER NUMBER AND JUST I CASE I HAVE TO GET TO SPEAK TO YOU HOAW DO I DOIT Thank You Alex Dragomirescu


I have Ben here 34 year a I never had problem with my mail but the new mail men my letter open a half my package miss and my package cut open please do thing about it for me . Thank You Marie Collor Lewis


Not sure if I’m contacting correct place: I’ve collected copyrighted 1951 Nancy Drew Mystery Stories book “The clue of the Black Keys” hard back book. In the back of the book there is an ordering page for other books w/the post office PO Box # of yours. I’m only interested in finding more about this particular book. Can you help?


They started delivering our mail (10009) when the post office on East 14 was closed. Since then, mail delivery has been uniformly terrible. Mail generally arrives late in the day and sometimes not at all. Don't bother calling because they never answer the phone. The problem, I suspect, is that they consolidated the 14th Street PO with the larger facility in Murray Hill.


This post office will "prompt" you to use the "automated" express kiosk for payment with debit or credit, but if you pay for express, (next day), your parcel won't get there next day. I'm asking for a refund, cause my flat express envelope was accepted at 4:05pm, on 2/26/14, and the girl said it would get there next day. It's still at the post office in the town my neice lives in, just upstate, and still isn't out for delivery today, 2/28/14 @ 9am. Oh, just got an email just now, that it's out for delivery @ 9:10am. So it looks like the email arrives 1.5hrs after any update; in my opinion, it should be instantaneous, like gps, or stocks. Humfff.

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