New Lots Post Office

1223 Sutter Ave, Brooklyn, NY 11208

Contact Numbers

Phone: 917-246-4544
Fax: 718-348-9659
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 9:00am - 5:00pm
Tuesday 9:00am - 5:00pm
Wednesday 9:00am - 5:00pm
Thursday 9:00am - 5:00pm
Friday 9:00am - 5:00pm
Saturday 8:00am - 1:00pm
Sunday Closed

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 3:00pm
Sunday Closed

Passport Walk-In Hours

Monday Closed
Tuesday 2:30pm - 3:30pm
Wednesday 2:30pm - 3:30pm
Thursday 2:30pm - 3:30pm
Friday 9:45am - 11:45am
Saturday Closed
Sunday Closed

Passport Appointment Hours

Monday 10:00am - 3:00pm
Tuesday 10:00am - 3:00pm
Wednesday 10:00am - 3:00pm
Thursday 10:00am - 3:00pm
Friday 10:00am - 3:00pm
Saturday 9:00am - 12:00pm
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*Appointments are required outside of walk-in hours to apply for or renew US Passports. Please Call or schedule online.

  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Street Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Cypress Hills
222 Crescent St
0.4 mile away

Ozone Park Carrier Annex
1050 Forbell St Rm 2098
0.5 mile away

8642 Forest Pkwy
0.9 mile away

East New York
2645 Atlantic Ave
1.0 mile away


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The worst post office, here it is 9:40am and this post office is still closed and no one answers the dam phone. DISGUSTED


This is the worst post office EVER!!!! Avoid having your package go there for pick up, you will NEVER get it. NOT HELPFUL!! No one picks up the phone- Don't bother calling. New more professional employees!


worst post office I pray the close it down


This post office must be one of the worst I have ever been to. They are rude and not very helpful. They claim to deliver your packages and I never receive them. They don't leave notices in the mailboxes as they should when an attempt has been made. They have an agreement with Housing to leave the packages at the housing office and they don't even do that. I don't know who is stealing my packages. The residents or the postal workers! Don't try calling the post office because they never answer the phone. I don't even understand why they have a number listed. I've tried calling the customer service line before to file a claim on packages never received, and they never resolved anything!!! They gave me a claim number and that was the last of it. Luckily the place I ordered from was accommodating and resent my merchandise to me at a different address.


The mail delivery to zip 11208 is unsatisfactory . It is claimed that attempts are being made and notices left that are false.


I am the landlord of 781 Linwood Street Brooklyn New York 11208. I am complaining about my delivery of my mail at the above address. I asked the mail carrier to put Williams, and Powell mail in the white mail box by the basement door, and put all other mail in the big mail box by the enter of the front door. Every day my mail is placed in the large mail box by the enter door. I spoken to the about this several times already. This is a problem.. And the mail is being delivery late after 6:30 pm till 7:00 pm most every day. Please look into this problem as soon as possible. All the landlord on Linwood Street fro New Lots and Hegeman Avenur are complaining. Thanks Mrs. Linda Williams ;landlord of 781 Linwood Street Brooklyn New York 11208.

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