Have placed a hold on my mail, while on vacation, the past few years, and mail is never delivered when the USPS notifies me multiple times by e-mail, the date I will
receive my held mail. The USPS website is messed up when you enter a hold mail. Tells you initially, mail will be delivered to your box, on the last day of hold. When you submit request, then states you will receive you held mail, delivered to your box, the day after the last date you have entered for the hold, which makes sense, but this never happens. I have filed formal complaint, never hear back from anyone??? I finally got in touch with a live body with the 800 number and they told me they have a staffing shortage. Who doesn't during these times and the health cafe profession I was in , if we mentioned we were short staffed to any of our customers, we would be terminated. That hard up for help?? maybe should think about going to 3 days a week mail, or stop the service all together, as you are not providing the service, period.
Hello Dear Staff
I have an item delivered to this address (3513 G Village Green Dr. Moorhead MN 56560) on Nov 7, 2022. But my address is 4420 S Atherton Dr. Apt#14 Taylorsville UT84123. Please forward the package to this address 4420 S Atherton Dr. Apt#14 Taylorsville UT84123. And inform me where is the item now please.
I'm from Moorhead and I have a complain, when our mail carrier is on vacation ,there is no one that gets our mail to us ,I've went in 2 times to get my mail and they wouldn't give it to me, is'nt that a federal offense????and what can I do about it ???
Felton Post Office keeps returning my Insulin that the VA hospital mails to me. I have gone to the Felton Post Office to discuss this issue several times. I have requested that the VA hospital keep the insulin for pick up
I’m experiencing horrible service from Sabin post office. She will go out of her way to NOT deliver mail.
• Replied to Sabin, MN Post Office
KKragerud
We live southwest of Comstock and have the same issue. Seems our carrier takes time off or skips our route frequently. No accountability. We get dated materials late a lot.
• Replied to Sabin, MN Post Office
Jennifer Spitzner
I live in a new development (23rd Ave S and 43rd St) where there are community mailboxes. We do NOT have a mailbox on our property. My concern is that as it snows the small mailboxes get snowed in and frozen shut, no one seems to know who should be shoveling the mailboxes out, taking care of them, or if we can put mailboxes on our property.. I have not received a single piece of mail since Thursday the 13th.
The mail box on my street was open yesterday. Not sure if any mail blew away. Certainly not a positive for USPS.
This isn't the first time so not sure who will be sure it isn't happening again.
Today there was 2 packages laying on top of the group mail boxes on 60th Ave n and 2nd street. anyone could have picked them up . we just happened to drive by the mail box and saw the packages. one of them belonged to us. the other one is still on top of the mail boxes. Very disappointed in USPS service.
They dont follow thier own poster 7 rules . leaving you to wonder what else they do wrong? How many rules do they break every day? Are they hiding those missing christmas gifts or online packages that disappeared in the mail? Would love to see some one look into it. They already made it clear they dont bother following thier own rules.
I sent out a package from my local postal service in idaho, expecting you know nothing would go wrong. However after checking the delivery time and speaking to the recipient, the package was not delivered. After going through the process of speaking with my postal service and filing a complaint. I was directed to call this disgrace of a Postal Service, where I was joyfully informed that because my package was delivered to a "red flagged area for package theft" and "left either on top of or under the mailbox" they could not pay the insurance that came with using a fit to ship box. Yet it is clearly their fault for not hitting a building buzzer and ensuring secure delivery of a package. DO NOT SHIP THROUGH THE USPS TO MOORHEAD IT IS NOT WORTH IT.
Mail carrier is a bit---...she won't deliver mail if there is a1 ft stick by the box..! She says it might scratch up her Jeep!😜 she is an incompetent Mellinial who won't even get out to bring a package too big for the box. Moorhead postmaster knows about it as they said she was a bad carrier with other reports liked ours. And...Nothing is being done about it... is Moorhead that hard up for help?????? I know several unemployed individuals across 8 th street on welfare and Snap food. Get with it ...or I'm moving to the other side of river. Hey Judd...you hear that? This city had been declining...
No mail pick up yesterday, 1.21.20 on 10th St n, I shoved the snow, I put up the flag, there was a stamp on the letter. I even have my box on a pole so they don't have to climb the steps. I do what I need to do for them at LEAST they can stop and do there job.
I’ve lived all over the country and this Post Office location in Moorhead MN is the worst. From dealing with mail carriers stealing items shipped for Christmas to not picking up mail, to mail not being delivered until 8 PM. Don’t even bother talking to them directly, as they seem to have a combined IQ equal to that of a toddler. And I have yet to speak to one person working there who can communicate using English properly. As mentioned prior, we’ve had items stolen from us by our previous mail carrier (Christmas 2018), after filing complaints and attempting to use the insurance provided with the package shipment (which is a joke), we have still not to this day (October 30th 2019) seen any resolution to this. This is why people do not use the post office as much any longer and why the time honored tradition of being a mail carrier is dying out. I honestly and sincerely hope they close this location down and utilize the Fargo ND location and carriers. They are so much better.
moorhead post office is the worst!! They are understaffed and don't deliver mail. You can call and talk to someone who will tell you different info than someone else you talked to. Long story short, they all lie and clearly don't care about anyone's mail. I was told they are understaffed so I should either apply or try seeing things from their side. This was after I went in to try to pick up 2 of my packages since I know they won't be delivered on time. We have not had our mail or packages delivered on time for MONTHS. The manager Bev is incompetent and Sue who works at the desk is so rude to all of the customers. I don't think she knows how to smile or speak nicely to anyone. She was even arguing with the manager infront of me. I hate that my mail has to go through Moorhead. They are beyond uncapable of doing anything mail related.
What is going on with the carriers? Has service stopped? I put bills on my mail box for them to pick up. They have not after 2 days. Today they did drop off a package from amazon. There are stamps on the mail they are clipped to the outside of the box. Why aren't they taking them?
Have tried all ways to get a hold of someone there waited an over hour and a half an pkg that says went to dead letter office. Have called and called, just wanted to no why and where it went .what ever happened to getting help from a person ...exhuasting...Even on says my email is invalid
They lost my package I was supposed to get 3 days ago. When I checked the tracking on it earlier in the week it said expected delivery by Wednesday October 10th. Now it's the 13th and it says delivery unknown. I will never buy anything online that requires USPS shipping. They suck and are some of the most stupid people.
Seems the only time my mail (outgoing) gets picked up is when I have incoming mail. I've had bills sit for three days before anyone came to pick it up. Also, some postal workers cant seem to read addresses since I've received totally wrong addresses and some the same but on the other side of town!
I purchased two gift cards from JCPenney by phone on Nov. 24. One of the gift cards was delivered to my home mailbox on Nov. 30. I am trying to find the missing (or stolen ) gift card. However, staff at the Moorhead Post Office don't respond to phone calls, and I seem to have been stiffed.
The gift cards arrived, so I am sorry that I overreacted.
• Replied to Mary Johnson
Alice Hamilton, Office Assistant, Eventide Fairmont in Moorhead
Hi - I just tried calling the post office's number here in Moorhead, but no answer; the carrier for Saturday lost/dropped her badge. We have it here at the front desk. Please call 218-233-8022 and let us know when you may pick it up. Thanks - Alice Hamilton, Eventide Fairmont/Moorhead (801 2nd Ave N)
I put a hold on my mail to intercept an important letter at the post office instead of waiting until 1pm (normal delivery time). I went in first thing in the morn but was told they neglected to hold my mail but I can return the following day and pick it up. So, my efforts to simply get my mail at the post office before it went out, cost me an extra day of waiting!! Tried to call the mhd post office, but just rings and hangs up.. I am so frustrated. I gave them one star, only because ZERO stars was not an option...