No Social Distancing, Gloves, or Masks door-to-door??
Complaint about Jeremy (postman driving Pebblebrooke W Dr 46236 route). When delivering packages he does not wear a mask, doesn't wear gloves, and is not good at social distancing. He has delivered two packages face-to-face in the last week and seems to be oblivious (or ignorant) of the requirements. Please correct this as it's not the time to be flippant about this.
It is hard enough to sift through all that a family has to do when a love one passes... to add to the frustration is a postal delivery totally soaked and smeared because the carrier did not take time to close the mailbox properly in the earlier storm... what's up with that! those who use to deliver on foot WALKED and protected the delivery - what a careless way to do a job... inconsiderate would be a grade up! surely there are jobs you would like better so you have no responsibility for personal property.
In sleet and snow and...blah blah blah! Aren't mail carriers supposed to go the extra mile anymore? Our carrier did not want to help us retrieve our mail from our locked box. There are two stops in our neighborhood where there are locked boxes as we are in a mobile home community. We've always had trouble with our keys working properly and they stopped working altogether on Saturday. I was able to get to our carrier before she had finished the second set of boxes to ask if she'd unlock our box for us provided we show ID. She would not! She said she could not back track.
"I could do it Monday but I can't backtrack." Backtrack?!? These boxes are on the same block and about 10 houses away from each other! They are literally within walking distance of one another! My elderly father relies on the mail for prescriptions and even with this info she would not take 2 minutes to get our mail. It's not like we lost our keys or this was in anyway our fault, our keys simply stopped working. Shame on you!
Absolutely horrible customer care and service at this location from the passport office. Posted office hours are irrelevant and clerks behind the counter were clueless of passport office personnel's schedule.
Arrived with two hours remaining before passport office closing and the only clerk behind the counter was not able to assist OR provide time frame when passport personnel would return from "break". Over 45 mins later, passport personnel shows up and instead of servicing the line of customers waiting for passport service, he insteads intentially begins to help the shorter line of customers who require postal services, clearly to further agitate the already upset customers who've been waiting for him to return off break for almost an hour.
Highly recommend for management to conduct enquiry of location's inept operation and ridiculous treatment of its customers.
I'm so mad I went to check my mail.and found the whole complex junk mail in my building , I called a the manger got smart ,so I ask to speak to a supervisor he said in a very smart tone I'm the manger I hung up .but this is not over he got a boss somewhere.
The manager, Glenn, is very rude and has zero customer service skills. When you tell him his carriers have done something wrong, he gets defensive, denies it and calls you a liar instead of trying to fix the problem for you. The carriers are rude and dishonest as well.
This post office is the worst! They leave their phone off of the hook so you HAVE to go in their to deal with them. They are in no hurry to help you and they are rude! I've not had my mail delivered to me since before Christmas after putting in a change of address, then had to fill out a form the next day to stop the change when I found out I was not moving to the new address. Where is my mail?!! Guess it should be expected since it is a government agency!