I was expecting a parcel today that had to be signed for. It was "out for delivery at 650AM.
At 4:45pm the other mail was delivered but no parcel. The carrier was too lazy to come and get the signature. It shows "Delivery attempted" which is BS as people have been in all day and there is nothing on our ring camera. Just a LAZY employee.
Could not be more unhappy and frustrated that NO ONE answers the phone at this post office. We have not been receiving our “premium” forwarded mail (that I pay $23 a week for) .I finally got ahold of someone a week ago and was told I needed to speak to a particular person BEFORE she leaves at 10am each day- which has been impossible to do since no one answers the phone at this place! Can’t begin to count how many times I’ve called - can’t even leave a message.
I was just in the 116th st post office in Fishers and I left my wallet on the counter, AFTER an employee told me I was the customer in line that was CUT off for the end of the day closing hours. Because I was rushed out, I accedently left my wallet there. I insisit they review the security camera footage, via police recommendation...... I WANT my money BACK!!!!!
Love our postal carrier. He’s professional and takes care with mail of all shapes and sizes. I have a beef with the Fishers post office itself. 50% of the time, they do not seem to scan in the packages that I drop off. Until it reaches the destination’s pos office, there is zero tracking. I don’t have this issue with Noblesville or Westfield. Wish I knew why.
I have the most wonderful carrier. He is always pleasant and happy. Always smiling and always says have a nice day. Hauls 50 lb Amazon packages to the door. Such a wonderful guy.
Sadik is his name and route R010.
I live in Ashwood in Fishers.
As a business, we rely on mail pick-up and delivery.
Our mail service is spotty, at best. Right now I have an envelope in the box that has been there for nearly a week without being picked up. Now I have several in there for 2 days. (Not counting Sundays) This is unacceptable. And, there is no way to contact the postmaster directly. And no consequence to any complaint.
If the post office lady who comes to my house cannot stop leaving messages about where I park my cars that do not block mailbox access, I am going to find out more about who she is and take action. Her service and attitude is beyond okay for customer service standards.
Three criticisms. (1) Late delivery. Our mail is delivered later and later. We cannot count on receiving our mail before 7pm and it is sometimes later. (2) Lost mail. An old passport was sent by the U.S. passport agency but never received. This will end up costing me a fair amount of money as there was a visa in there I needed. (3) Impolite staff. I've dealt with some staff and they were quite helpful. Others, with whom I dealt over the phone, have been very impolite and rude. It is quite uncommon for me to complain in such a public forum but there are some changes that need to be made.
Id like to know why our mail comes at 6pm in the evening. It used to come around 1 or 2pm. What is going on. There is a different mail person each time. Can someone please explain to us what is going on.
Just had a wonderful experience with Postmaster Lannie of the Fishers Post Office here in Fishers, Indiana. I am expecting 2 packages today, which according to the USPS Tracking site....says are Out For Delivery.
Sadly, one of my packages states it was delivered in Lake Oswego,Oregon this morning and the other is still out to be delivered.
Lannie was very patient and took the time to give me details on each of the tracking numbers I provided to him. He was genuinely interested in helping me with my dilemma.
Thank you Lannie! Keep up the good work!
I usually receive great customer service at the Fishers Post Office. In the last month however, the mail at our office is delivered at various times, usually late afternoon and it is hard to plan or get work accomplished when you never know when the mail is going to be delivered. We used to have a dedicated mailman who delivered the mail to our offices at the same time daily, early morning. We have not had such service in over a year.