Carmel Post Office

NOTICE: The Postal Service is an essential government service, and will remain open wherever possible.

275 Medical Dr, Carmel, IN 46032

Contact Numbers

Phone: 317-846-2489
Fax: 651-306-6813
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 6:20pm
Tuesday 6:20pm
Wednesday 6:20pm
Thursday 6:20pm
Friday 6:20pm
Saturday 5:55pm
Sunday Closed

Passport Appointment Hours*

Monday 9:00am - 2:00pm
Tuesday 9:00am - 2:00pm
Wednesday 9:00am - 2:00pm
Thursday 9:00am - 2:00pm
Friday 9:00am - 2:00pm
Saturday 9:00am - 12:00pm
Sunday Closed

All applications accepted, but processing is limited. Please see State Department Response to COVID-19 webpage for more information.
  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

Bulk Mail Acceptance Hours

Monday 9:00am - 1:30pm
Tuesday 9:00am - 1:30pm
Wednesday 9:00am - 1:30pm
Thursday 9:00am - 1:30pm
Friday 9:00am - 1:30pm
Saturday Closed
Sunday Closed

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Sure Money
  • Lobby has Copier
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

1300 E 86th St Ste 36a
2.0 miles away

8710 Bash St
3.5 miles away

17520 Dartown Rd
3.5 miles away

Broad Ripple
6255 Carrollton Ave
3.8 miles away


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PLEASE: Teach your sub postal delivery personnel how to read! My last two experiences with re-delivery of held mail have been a mess. I just returned home this afternoon (07/30/2019) from an out of town wedding and the mail that was being held for delivery today included one piece of junk mail, the notice confirming my held mail was being delivered, and some of my neighbor's mail 3 doors down. It is almost impossible for me to believe that Friday, Saturday, and Monday's mail consisted of one envelope addressed to my wife and my neighbor's mail. Previous time I happened to see the mail carrier and questioned him. He acted like I didn't have mail for the time I was away and later showed up with a bundle of my mail which he admitted having delivered to a home in the same subdivision with the same house # but a totally different street name. How am I supposed to have any confidence that my mail isn't in someone else's mailbox who might just toss it away? Why should I trust the USPS to get it right the next time? My regular carrier who is out right now is awesome but her replacements are an embarrassment!


Service continues to deteriorate at this location. Hold mail was delivered four days prior to our requested delivery date & return home from being out of town. Mail rubber banded and jammed in box. Fortunately a neighbor held it for us. Went to PO and got a "who cares" from an alleged supervisor who never gave her name! Last week dropped mail in the slot at post office on Thursday (figuring there was one less chance of it getting lost or mishandled if I placed it in our mailbox), and it was delivered back to our home on Monday! Attitude of many employees indicates a need for customer service training.


7pm Friday night 1/4/19. Still no mail. Called the Post Office around 615pm, was told "it was down" but should be delivering anytime. Not every day is this late, but this route has the most HORRIBLE service I have ever experienced! I NEVER knew a post office could even be run like this!! I absolutely positively can't get over it! Getting mail before 530pm daily is a BONUS and it rarely happens. Why is this route ALWAYS the last one?? Can't that be switched around??????? Can't the late routes be alternated?? Why is it always this one????? Or are several other routes this late too?? Come on!!!


I just called the Carmel Post office and the first person answered the phone after about 10 rings and then hung up, I called right back and Chris answered after 3 rings, listened to my concern and got me an answer to my question after checking immediately, thank you Chris.


Carmel PO is the worst post office in the World!!! They put deliveries on hold w/o you knowing why. you enter and there are tons of people waiting for help, they don't care as the lines grow longer...Tracking packages is impossible there. AND...they NEVER answer the phone. I called Westfield and they were able to help some.


No mail delivery for three days? Sat. or today


I haven't received any mail in my mailbox since last Wednesday, Jan. 24, and to which I find unusual as I normally get at least one piece of junk mail everyday. I'm expecting some important tax documents by Jan. 31, so hopefully the Carmel PO will come through with the delivery. Has the PO been on vacation or are they just delivering to designated areas on designated days now??


3318540 That is the number on the truck of the very lazy very rude mail lady. She thinks she is the only one with a job to do in the world and she drives like it to. Someone should tell this lady that she is driving in neighborhoods full of kids. Especially during their summer break she needs to slow down and respect the speed limit posted. Next I'll be sure to report to the authorities for her recklessness.


We are sick and tired of our mailman being too lazy to pull his truck into our big driveway, where it is very easy to turn around, and deliver a package to our door. He crams the package in the mailbox and smashes the other mail. We have complained about this but apparently it fell on deaf ears. His new trick now is to put letters or bills inside magazines. Thank goodness we look through the magazine or we would lose important letters. No wonder the post office is going broke. Terrible service!!!!!!!


Carmel's new city slogan should be, "Carmel, the place where mail goes to die!" I might be lucky if one out of ever 5 items mailed to me actually gets delivered. I have called to complain numerous times, but to no avail. No one cares that I'm not getting mail. The Carmel post office always says, "we'll look into it and get back with you," but they NEVER do. Over the past couple of months I have had about 6 different checks that have been mailed to me - from as FAR AWAY as Indianapolis - and none of them ever arrived. Just recently, St. Vincent hospital on 86th Street mailed me some cancer test results. It shocked me that they never arrived...and they were mailed over 10 days ago. No worries Carmel PO, they weren't important. Just cancer test results. It's sad that I now have to tell folks locally NOT to mail me anything, and that I'll just drive around town picking things up. I have to because the Carmel post office is the worst, most unreliable, post offie I have ever had to deal with. I would love to know where all the mail goes.


Excellent service. Always helpfull

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