Rock Island Post Office

2633 11th St, Rock Island, IL 61201

Contact Numbers

Phone: 309-788-2142
Fax: 309-788-2131
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 5:30pm
Tuesday 5:30pm
Wednesday 5:30pm
Thursday 5:30pm
Friday 5:30pm
Saturday 4:00pm
Sunday Closed

Passport Appointment Hours*

Monday 9:30am - 2:30pm
Tuesday 9:30am - 2:30pm
Wednesday 9:30am - 2:30pm
Thursday 9:30am - 2:30pm
Friday 9:30am - 2:30pm
Saturday 9:30am - 12:00pm
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Downtown Rock Island
1956 2nd Ave
1.1 miles away

111 3rd St W
1.4 miles away

933 W 2nd St
1.5 miles away

514 17th St
2.9 miles away


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Rock island postal system is the worst system. Its poor service is what gives the postal system the bad reputation it has and why many people use UPS NOW. TO THREATEN TO INFORM PEOPLE THAT YOU HAVE MOVED AND LEFT NO FORWARDING ADDRESS WHEN YOU DIDNT GO IN AND APPLY FOR A CHANGE OF ADDRESS OR LEFT A FORWARDING ADDRESS. MY HOUSEHOLD HAS BEEN VERY SICK FOR THE LAST COUPLE OF WEEKS SO SICK AND WEAK WE HAVENT FELT LIKE CHECKING THE BOX. I HAVE LIVED HERE FOR OVER THIRTY YEARS SAME NAME ON ALL THE. MAIL AND THEY THE POST OFFICE THINKS THEY HAVE THE RIGHT TO THREATENED ME WITH TELLING EVERYONE I HAVE MOVED AND NO FORWARDING ADDRESS WITHOUT ME APPLYING FOR THAT STATUS? When did the postal system get so nazis like ? Shame on this federally funded program which i and every american pays for out of our pockets with our taxes to make threats and decisions about and indiviuals living status is plain wrong!


Do not like the post office because they won't even answer your phone call


I sent gift cards to various people on Monday Dec 14th that is almost two weeks, most have received them except two in the Washington DC area. Is there anyway to find what is the problem?


I want to commend Jason at the rock island post office for going over and above to get a package back to me. I made a mistake on the address and he took care of it within the hour and called me right away. Thank you again for excellent service! 😊 Debi Johnson


You grow up thinking that mail from another location comes directly to your local post office, sorted amongst the postal deliverers, then it gets brought to your home. No questions asked. Then you start to track a package from New York, or Michigan or even a town 2 hours north of you in your own state, only to find out that the packages bi-pass your town, travel to a sorting center located in the adjoining states capital 3 hours away, only to be back tracked another 3 hours and then it spends another 24 hours in you local postal facility before it is thrown on to another vehicle for final delivery to your home. Now how messed up is that? A package from Rockford, IL just 2 hours up IL 88 got sent to Des Moines, IA ( 3 hours away and west of my location on I-80 West ), only to be sent back along the same route (now I-80 East ) to the Rock Island / Milan facility's and then delivered to my home. And back in 2005, I even had a package sent back to Des Moines, IA. Reason? Rock Island didn't have a postal facility within delivery distance of my home. They would have to ship it via FedEx. And people wonder why this part of the government loses money year after year and raises its rates. Makes you wonder if this is an upgrade from working at McDonald's or Walmart.

* is not a part of, or affiliated with, the official United States Postal Service (USPS).