Elgin West Side Annex Post Office

NOTICE: The Postal Service is an essential government service, and will remain open wherever possible.

195 S Randall Rd, Elgin, IL 60123

Contact Numbers

Phone: 847-695-1254
Fax: 847-695-4176
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Carrier Facility: This location is for mail processing only. For retail services, please use one of the nearby locations below.

  • Business Line

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Nearby Post Offices:

Elgin West Side
202 S Randall Rd Unit B
0.2 mile away

South Elgin
310 N La Fox St Ste 5
2.0 miles away

66 Grove Ct
2.1 miles away

611 S 8th St
3.2 miles away


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I'm not sure if anyone in this post office will be reading this review. I need help creating a case. I already called this office and still having problems with my mail that either it is not delivered or received letters from other people in my neighborhood. By December I went to get my driver's license, it was mailed by January 6th and I never got it. It was sent back to Springfield with the wrong address, so I had to spend another day at the DMV to get a new license and had to pay for it again. The same day I called the Post Office explaining my concern, I also went to Randall Road to return 10 letters that were in my mail with the wrong address. Now its been almost a month and I haven't received my driver's license, not just that might have to go back to the DMV, and pay it again. I'm thinking to call a lawyer about it, it is wasting time and money thanks to an unreliable service from the Post Office, and no one hasn't been able to help me with this matter. If anyone is reading this please contact me via email as soon as possible. I will call again, this should not be happening, your service in my area has become very unreliable.


We move to 1160 Abbott Drive, Elgin, IL 60123 1 week ago. We have only had 2 pieces of mailed delivered. I checked our old address (1380 Gateway Drive, Suite #8, Elgin, IL 60124) to make sure it wasn't delivered there. When can we expect Daily Service at our new Address? Is it possible to come pickup our mail that is on hold?

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