I been waiting on something important for a while now that’s been sent back bc it can’t be delivered and these mfks don’t know how to pick up the d*** phone so how tf am I suppose to reach them the f*** kind of customer service is this
For the past weeks my mail has been misplaced because one of our neighbors have been bringing it to me, and also they have left mail in my mailbox that doesn't belong to my address! I seen different people dropping mail for at least 3 to 4 weeks, i have tried calling the Elgin post office and they never answer the call. I'm waiting on very important documents.i don't want them misplaced.
I have lived in the Catatoga Subdivision off Bowes and Randall Road for more than 20 years. The middle-aged male postal carrier that replaced my previous carrier is constantly misdelivering the mail. My mailbox has my address on both sides, and there is a red residential marker also by the mailbox. I do get magazines and bigger mail in addition to regular sized mail and ads from the local grocery stores so perhaps thmy carrier is not happy about that. My mail is not folded but just shoved into my mailbox. My bank statement was delivered to one of my neighbors who opened it and gave it to me. Just this month mail addressed to 2 of my neighbors (1 next door and the other across the street) was placed into my mailbox along with my mail. I took the misdelivered neighbors' mail to the local post office and told the clerk what had happened. I received mail from the March of Dimes for a donation and the window envelope was poked open and the dime was missing! I have gone to the postal delivery facility on Randall Road next door to the Aldi grocery store and told the clerk about mail delivery problems previously but nothing has changed.
Our regular delivery person is great. The subs are delivering late afternoon/early evening. It has been my observation that they are on their cell phones talking and sometimes stop in the middle of the block to carry on their conversations which would definitely me a reason for their late mail delivery. Is overtime being paid to these late delivery people?
I live on Morgan Street in Elgin and for I believe going on nearly a year we had a very pleasant young lady mail-carrier named Vanessa who was very efficient and polite. We usually received our mail between 1 & 2 pm daily. This past week we have had a different carrier daily with the mail coming anywhere from 4 to after 5 pm.. this is not normal and not very acceptable.. Trusting she is well. Just wondering if this is what we can expect going forward
This place is a throw back to the 70s and THAT is not a compliment! 20 people in line, two people working and then one goes to check something in back!!!!
I recently received a package that had been opened. Could not tell if it had been cut so I went to the Elgin Post Office to complain. The supervisor on duty last Friday was very helpful. There was really nothing she could do, but as I was pulling out of the parking lot she came running out with my missing item! It was an old silver dollar I had bought on ebay. Really nice to see that there are people that still believe in great customer service working at our local post office.Wish I had gotten her name.
Parul was very polite and extremely helpful when it came to renewing a passport. She was generous enough to help us when we most needed it. We really appreciate her help and recommend her service to all. She was also very informational and is the best at her job.
Since the USPS app is a thing of the past we now get an email each day of what we can expect to get in the mail that day. Today is the second week in a row that the driver drive right past our house without delivering our mail that I was notified was scanned to be delivered that day, same driver too. I tried to flag him down but he was driving so fast there was absolutely no way! If you don’t want ti actually deliver to each house, why did you apply at the post office?? This is unacceptable!
The complaints here are an object lesson of why socialism doesn't work. No competition = you aren't important to treat well as a customer. Free market = competition for business = they want to take care of customers.
Been waiting on a package for over 2 weeks tracking shows it was in Arizona for most of the time then ended up in Elgin . Now tracking has it as delivered????? I live in Kingston Il. and I did not receive my package and have no idea where it is or who has it. HOPE SOMEONE CAN FIND OUT WHERE IT IS!
Female postal worker who delivers Cornwall Ave. Constantly gives us our neighbor on the other end of the blocks mail, including his MEDICATION that we have hand delivered twice now. Today, she sat outside my house, NO MASK , LICKING HER FINGER to separate envelopes. Then was on her phone for about 10 minutes before she continued on her route. Covid much? Disgusted.
Not closing the gate it????? I have cameras. It is NOT a difficult fence/gate.
Back to my mail attached to the house. Do not double it and force it in.
Do not like my Vogue torn ????
Do not Deliver packages in the snow or rain., I can pick it up since I park in your lot daily.
received mail from prior owners and his business. I have been here 10 yrs and mail should be address to me not others.
Vee & Anna at the Elgin PO & ElginPO annex are the best. I told them of a wrong address label issue & together they rectified it immediately ðŸ‘ðŸ½ðŸ‘ðŸ½
WHY CAN'T OUR MAIL BE DELIVERED INSIDE, WHEN EVER ITS RAINS WE RECIEVE WET MAIL.
WHEN MAIL IS PUT IN OUR MAILBOX NOT ALL GETS INTO THE CONTAINER AND SOMETIMES WHEN WINDY FLIES ALL
OVER AND WE HAVE LOST MAIL THIS WAY.
I have been missing a lot of mail over the past month or so. In particular, my City of Elgin bill never arrived in November. If not for my December bill arriving with a past due status, I never would have caught it. Also, bills that I know that arrive in the middle of the month in December have not arrived. My mortgage has not arrived, nor has the bill for my home improvement loan. If I didn't know to check my bank account on almost a daily basis, I'd probably miss these too. Please get back to me, as this is important. Either my mail is being misrouted, or is completely lost.
I would recommend that the postmaster in downtown Elgin acknowledge the Christmas season by hiring additional help to process front counter postal services. I would also recommend that passport processing be separated from postal services, a different line and location, PLEASE! Wait times are too long.
i dont complain about the USPS but our mail is still not here and it is 7PM monday 12-22-14. Is there any way we can get it any sooner. we live in Elgin IL 60124 the Edgewater by Dell Webb community????