I consistently have issues with not getting my mail at least one a month. My packages are First Class Mail and the carrier messages state package was delivered in my box but they aren’t there. I file claims for lost stolen packages and they aren’t in the mailbox. After filing a claim I may get the item I may not and things like this have gone on for 5 years and 3 of them at the same address same mail carrier. How does a person continue to keep their job and continually make these kinds of mistakes and not just with my mail but with others mail too. I don’t understand, I just want another carrier or these issues be resolved once and for all. I’m tired of not receiving my mail or getting mail late, including priority mail packages. My carrier even went as far as to call me and tell me that any request for pick ups should be left outside my door and why would I do that if we have porch pirates and how do I get a scan that states my package is now in their hands if my mailman refuses to scan said packages. I feel as though for all the postage paid to USPS and being a government entity I should receive better service than I am receiving. Someone who reads this please have these issues addressed and resolved with ALL carriers. I’d really appreciate getting my mail and on time. Thank you.
I just had the misfortune of having my mail delivered by a fill in person named James. I had several packages that had been jammed into my mailbox, causing me to tear up my fingers trying to retrieve my mail. He gave a nasty response that I should talk to my "regular carrier". I got my mail including a box with MY name and address on it that was sitting by my mailbox. I started to walk toward my home and he tried to grab it out of my hands claiming that I was tampering with Federal property. He was a total and complete jerk to me -- even still complaining after I showed him my driver's license to prove that the package belonged to me. I asked him his name and he asked me why. I told him so I could report him. All he would tell me is "James". Having packages shoved into my mailbox is a common problem here and I have scraped up my hands on more than one occasion trying to retrieve my packages and mail, when there are large boxes available for this purpose. This is also an issue that has been expressed by other of my neighbors about the lousy mail service. Because this is a government entity, I certainly expect no less than rude employees, but this jerk really took the cake.