Dacula Post Office

NOTICE: The Postal Service is an essential government service, and will remain open wherever possible.

470 Dacula Rd, Dacula, GA 30019

Contact Numbers

Phone: 770-962-4390
Fax: 770-995-6286
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 4:00pm
Sunday Closed

Passport Appointment Hours*

Monday 9:00am - 12:00pm, 1:00pm - 3:00pm
Tuesday 9:00am - 12:00pm, 1:00pm - 3:00pm
Wednesday 9:00am - 12:00pm, 1:00pm - 3:00pm
Thursday 9:00am - 12:00pm, 1:00pm - 3:00pm
Friday 9:00am - 12:00pm, 1:00pm - 3:00pm
Saturday 9:00am - 12:00pm
Sunday Closed

All applications accepted, but processing is limited. Please see State Department Response to COVID-19 webpage for more information.
  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Philatelic Services
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lobby has Copier
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Lawrenceville North
1557 Buford Dr
3.3 miles away

Auburn
19 College St
3.3 miles away

Buford Carrier Annex
2766 Hamilton Mill Rd
3.4 miles away

Crogan Street
121 E Crogan St
3.6 miles away

Reviews

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What is the point of letting people schedule redeliveries online if the delivery isn’t going to be redelivered on the day requested. Also what is the point of having a phone number if you won’t answer the phone. Delivery was attempted on September 30 I went online that night and requested a redelivery for October 1. Nothing. It is how the 3rd. The status just shows my request and no update at all. This is why I prefer UPS! USPS doesn’t give a crap.
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I keep dialilng the number and after repeated rings, the phone disconnects. I redial and go through same process. I say they are hanging the phone up as they can't be bothers to answer. I have a package that says delivered but it has not been and trying to get ahold of them as they are the shipper
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Seems to me delivering mail is a simple task. It amazes me the number of mis-delievered mail I get let alone my mail that is going someplace else. It is a privacy issue as well. The young lady who delivers in my area drives like a Nascar drive to make the next stop and slams on the brakes - I'd venture to say her vehicle gets most brake changes than others. We don't always have the same person - but on the days she delivers I just know I will have other peoples mail, which I simply write delivered to wrong address and drop back in the mail box at the post office. I never get mail that anyone has written on telling me it had been delivered to the wrong address. Seems to me - if people don't get their mail bills for example and - then of course this could cause a delay in them paying the bill - maybe the postal employee should have to pay the late fees - or as the one person wrote she was $200 in debt because of stop pay and late fees. The postal employees need to be made accountable - maybe a survey - reward program - those that give great service - basically delivering the mail to the correct address would naturally get a reward, the others like the "nascar dirve" with enough complaints would get some sort of punishment - maybe a day off WITHOUT pay. They have a responsibility to protect people privacy that should not be taken lightly. With technology as it is one day the USPS will not exists & many will be with out the jobs. PLEASE PLEASE FIX THE PROBLEM incompetent people can be replaced with COMPETENT people hopefully a veteran.
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I just called the Dacula Post Office to inquire about how to best handle a change of address. The gentleman that answered the phone was very helpful. I greatly appreicate his assistance. It was great to talk to a person rather than just look up information on a website.
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I mailed three payments (mortgage, auto loan and credit card) on or about June 30 and none were received by the payee. A week later, I mailed another payment to my cell phone company and it was not received either. These were all placed in the boxes outside the Dacula Post Office. I have only just learned about these payments not being received when I starting getting late notices. I am facing over $200 dollars in late fees and stop payment charges. I find it unbelievable that all this mail has been lost, i.e. three pieces in one day and another a week later. I am filing a complaint with the USPO Investigative Service, but would like to hear back from the Postmaster at the Dacula Post Office. I am now concerned that I cannot rely on my mail being received which means I will have to start paying my bills on line.
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sent text of amazon pkg. being delivered and put in mail box, I saw postal carrier drive right by my home doing at least 45 , so must of wanted to be off early before finishing his job and also telling a lie and falsely representing his delivery,and document which is a no no with postal codes, and representation of carriers
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Please I need my package delivered to it's destination, is so frustrating when you're been kept on hold for over one hour telling me that they are busy. Can somebody just please pick my call and tell me where my package is, this is 2:05pm package that suppose to be delivered since Saturday and tracking says office was closed but will deliver the next working hours which is today and as we speak they have not delivered my priority express package. This is totally unfair and unacceptable
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My package tracking said that it was delivered yesterday afternoon, yet it is not here? I live on a main road and I have had many packages "come" and then I have to go pick them up at the post office later? Do you just not want to stop? It is terrible trying to also get in touch to figure out where these packages are. If I need to go pick it up, just send me an email about it in the first place, not after you say you have "delivered" it and make me wonder where it is for 2 days. It only wastes my time and makes me worry I have lost when I have ordered.
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3 out of the last 5 packages delivered to my house were ripped and damaged. What are you doing with my packages that they are being delivered in such a state?
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The
post office has been the most infuriating and miserable experience
lately for me, filled with incompetent workers and downright liars.
They have wasted months of my time and have sent me on hour-long wild
goose chases that have left me frustrated and annoyed.Back
in February I ordered a product from Japan and shipped it via EMS
which meant it should have arrived very quickly. However after
waiting and checking tracking, I found out that the package had
apparently already arrived and had been signed for. After doing some
looking around and investigating I found out that it was sent to the
hair salon down the plaza. When I asked for my package, they handed
me ripped open package with a missing shipping label, no receipt, and
missing several of the items that should have been inside there as
well. They thought it was a gift and proceeded to give it to several
of their customers. This led to us arguing several times over the
matter before I decided to go to the post office and demand to know
what happened.When
our regular post office worker came by the next day she was so upset
to hear what had happened. She knew us and would have delivered it no
problem but for packages out of the country, a different post office
worker delivers them and she just assumed that it would go to the
hair salon because the package detail said hair product. The logic
behind this is painful to think and even the post office worker who
delivered the package remembered that something was odd about that
package when she was later questioned.After
this I was told to contact the post office and the manager who was
named Kevin. When I first talked to Kevin he could not believe what
had happened and he told me that he needed some time to sort out and
figure out how to take care of this issue. He told me that he would
call me back on Wednesday that week, but did not call. By Thursday I
decided to call the post office again and instead was told to talk to
someone named Orlando. Mr. Orlando had suddenly changed the story,
saying that the reason the package went to the hair salon location
was that there was no name on the address, meaning they just made the
assumption that it would go to the hair salon. We know for a fact
that this is a ridiculous claim and also impossible, since we have a
copy of the attached shipping label that the online seller put on the
package. They also told us that they were not responsible and told us
to call an administrative line, who ultimately told us they could not
help us, and instead that we would need to call the claims office in
St Louis. It was just a waste of time on our part and did not help
fix anything. After this they just continued to send us on a wild
goose chase, just telling us any random number to call. Every single
one of these numbers would be at least a 40 minute wait only to have
them tell us that this was the wrong number for this issue. It wasted
hours of time and ultimately we didn't even get any help from the
post office itself.We
are still working through this problem right now as the Japanese
seller is currently waiting for the post office's report to file
properly so they can go through insurance to take care of this
matter. However, they shouldn't even need to take care of this issue
in the first place. The Post Office was the group who messed up and
should need to take responsibility for their incompetence and
inability to deliver a proper package without wasting everyone's time
and lying profusely. The fact that the General Manager of all people
would lie so boldfacedly to a customer really makes me wonder about
how corrupt and seedy the post office really is. Someone needs to
lose their job of this.
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