This post office and mail carrier get a -10. I have been having issues for yrs. Complaining seems to go no where. Everything is blamed on Covid-19 and now the holidays. I have been having issues for several yrs. I have informed delivery and it's a constant battle. My mail has gone to the wrong person. Items marked delivered are not received. Yesterday I scheduled a pick up and as usual the mail carrier ignores me. He knows I've been complaining. Many times he is on his cell phone while putting mail in the boxes. As I stated in the aforementioned complaint these issues are pre-covid. Now with Covid-19 things are ten times worse. I have spoken to supervisor "James" at Forrest Hill post office to no avail. Packages that show they are delivered are never seen. 2019 with Informed delivery my mail was going to the wrong person. Oct 2019 mail from my informed delivery took two weeks to show up. PLEASE help me I'm at my wit's end. Thank you in advance for your help.
They lied about delivering my package and said I need to come pick it up at their location but I have a ring camera and NO mail carriers came to my door step or in my yard period. I have been calling to get this sorted out but no ones answering the phone after 2 hrs of calling if my package gets returned to sender it’s the post office’s fault not mine so why do I have to play detective to track down something that should have been delivered to door step but wasn’t due to what appears to be pure laziness.
I paid for a key on April 16th. IT is now May 9th !!!!! I ama bus physician and do not have to run to the post office to find out the key is not ready... Why have I not been notified ? Why on repeated attempts to call the post office (during business hours is there no one to answer the phone? Why are the comments of others on this webpage with similar complaints of no answer, poor service?
We are having a major problem at Brookstone Cottages at Raes Creek on Brookstone Way. Some days mail delivered 630PM. Some days not at all. I can"t reach this ofc. Must be off hook. Get a busy most of time and some don't answer. Our postman needs help. Our gate closes at 6pm. I get business mail at my home and this is not acceptable.This is not a one time occurance. Happening very often.
I've been calling the forest hills location for 2 days, they have not answered their phone yet, twice you can tell someone answered and hung up, they lose my mail and it's costing me money, I even called another location to report this, or see if there was a problem, no help there. Ridiculous
I had a pkg delivered to someone else..I went to the forest Hills branch with my tracking number. the gentleman went to the back for a few minutes and came back and said you should just get a refund. I don't want a refund I want my package. A friend works for the P.O. and told me to call her supervisor at another branch. She did a tracking on it and it is here in the community I live at. the address it said it was delivered to does not exist on this property. So I know Forrest Hills knows that too.He was suppose to contact me once he talked to the carrier and never did.I can't get anyone to answer the phones, the mailman played dumb and I have tried to be nice about it. This is a gift and I want my package, that simple. The delivery service has gone down hill the last 2 yrs. This is the 3rd pkg I have had to track down. I find my personal mail on the ground by the mail boxes as well. I manage this community and not one carrier has bothered to come into the office to get a resident list.
The mail was not picked up at my address: 3150 Perimeter Parkway, #110, Augusta, GA 30909 on Friday or Saturday, the 16th and 17th. There was no delivery either day. It is frequent that there is no pickup on Saturdays, but this was also on Friday. There has a been a big problem of delivering mail to the incorrect addressee to the incorrect box, though they are marked well.
I am very displeased with our postal worker, he is late after 5 pm most days and has not even showed up to collect or deliver mail 4 days in the past month. I would like to speak to someone concerning this matter. We are in Bobby Jones Business Park at 2002 Franke Court Augusta, GA 30909. 706-736-1515