Webb Bridge Post Office

NOTICE: The Postal Service is an essential government service, and will remain open wherever possible.

4575 Webb Bridge Rd, Alpharetta, GA 30005

Contact Numbers

Phone: 770-569-9818
Fax: 770-752-1982
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 4:15pm
Sunday Closed

Passport Appointment Hours*

Monday 9:00am - 2:00pm
Tuesday 9:00am - 2:00pm
Wednesday 9:00am - 2:00pm
Thursday 9:00am - 2:00pm
Friday 9:00am - 2:00pm
Saturday 9:00am - 12:00pm
Sunday Closed

Routine processing has resumed. Please see State Department Response to COVID-19 webpage for more information.
  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Philatelic Services
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lobby has Copier
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Alpharetta Carrier Annex
1295 Bluegrass Lakes Pkwy Ste a
2.1 miles away

Alpharetta
2400 Old Milton Pkwy
2.6 miles away

Duluth
3470 McClure Bridge Rd
3.6 miles away

Peachtree Corners
5600 Spalding Dr
3.8 miles away

Reviews

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I would like to know why my delivery person cannot close my mailbox. Not asking too much!
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Please tell me why I do not get my mail everyday now? I am tired of waiting for it daily and then it doesn't show up. Please reply
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No mail since Tuesday …sporadic delivery times at best. I have outgoing mail sitting in the mailbox that is important. Just another reason to PRIVATIZE this inept system at least when owned privately there is ACCOUNTABILITY!
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What is going on at the Webb Bridge location? I’ve had no mail delivery in almost a week although Informed Delivery emails tell me I have things coming, including bills. I thought this is an “essential service”? What happened to “Neither snow nor rain nor heat, etc.”??? Not so much any more.
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I have not received my hold mail for 3 weeks past and have not had mail delivered the week of Aug 2nd 2021 even though they told me I would have by Friday of last week. What the heck is going on?
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Have not received any mail since Monday August 2nd what is going on?
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This Post Office SUCKS and doesn't even show up daily to pick up and drop off Mail. Low IQ idiots working here. You can't even get through via phone. What a bunch of complete f**kups
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ridiculous delivery , they trying to deliver after hours and don't want to reschedule
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Today / Saturday at 12:00 Noon The Postman drove, I Open Door and was LOOKING at WHAT HE IS DOING He DELIVERED letter and at one House on the same road he walked to the door and delivered something. ALSO I saw , He did entered two letter in our mail post. BUT the two Letter I am expecting WAS NOT DELIVERED. I HOPE he was not the person that had my Letters and HOPE before the DAY is OVER that Postman will DRIVE here
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Have received no mail 3 of last 4 mail days. Neighbors got mail. I don’t remember missing a single day before, in 59 years in the area. Called Webb Bridge number twice, disconnected both times without speaking with anyone.
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I heard there was a sick-out/walk-out at the Webb Bridge branch, that 16 workers did not show up for work. Why are employees not coming to work? If you are hiring replacement workers, please let me know.
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Dear Postmaster, Mail has not been delivered now for 4 days. Please take action against our Postal Worker. This has happened off and on in our area. I brought a written complaint into your Regional office but no action has been taken. Zip Code 30004 Hamby Road Alpharetta, GA
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Mail dropped in mailbox has not arrived to destination for over 10 days. Distressed that no one answers the phone at the Web Bridge PO and postal web sites are not helpful. Can not even ask a question. What is going on?
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I have had several schools concerned about not receiving mail for several days. I would try calling to be an advocate for our schools, but they said they call and call and no one picks up. I would have sent an email but I do not see an email address to send to. Please deliver the mail, Businesses rely on your service. Thank you!
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I made a report in September about my address and my neighborhood not receiving mail and now it is happening again! We did not received mail on Tuesday (December 1, 2020) or Tuesday (December 2, 2020) is this going to be an ongoing situation?? I get an email daily regarding what is coming in the mail so I know it's not being delivered. Please explain to me/us what the solution is. Sandra Britt
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I have called nearly a dozen times daily for over a week with nobody answering call. Somebody finally picked up only to hang up a moment later. I have a package that was never delivered yet was updated as of it actually was. It was received last at thIs post Office.
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I'm trying to find out if the Webb Bridge outside collection boxes have been removed permanently or temporarily. I went to deposit mail last week and they were gone. A sign would have been appreciated. Is the 24-hour lobby open for everyone or do you need to have a post box and key? Tried calling several times. No answer. Thanks
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I was supposed to receive a letter last week and something happened where I got notified that it would be redelivered on my instructions when placing my order for the redelivery I put that I cannot pick up at post office i got a letter today in the mail saying that it’s at the post office written in pen right above where I put I cannot pick it up I need it to be redelivered I tried calling the office it rings and then goes to busy can someone please get back to me
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I have continually missed mail being delivered or in some cases sent to the wrong address. This is the 3rd time I can remember that I missed a payment because I did not receive an invoice. I caught it this time, but previously had to pay a late fee and prior interest rate went up. I have lived here for 13 years and in the last couple of years the mail has been awfull. People continue to complain and nothing gets done. don't you think it is about time someone took care of this inept Post office?
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Please if someone can advise if you have receive any parcel. Tracking number - CP002368084FJ As per USPS Tracking detail parcel have been Delivered. Looking forward to hear from you. Regards Nilpesh
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Attempted delivery of a package needing a signature. Mail carrier left a "sorry we missed you" sticker on my door. Successfully Scanned for redelivery for 12 /3. NOTHING. No delivery, no phone call, text, email, nothing! Tried to call post office, no one answers the phone, phone rang until I got a busy signal and then disconnected. Same procedure three times before I gave up. Here are my questions: 1. Why have the option to request redelivery if you're not going to redeliver? 2. Why offer a phone number that no one answers. You're customer service sux!
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I went online and reseved for my carrier to pick up a package mon Monday, received a confirmation number. Came home Monday, package still here. Then I even received an email they picked it up successfully! Not true, package still here. Had to take off work, to stand in line at Webb Bridge for almost an hour, just to hand them the package to deliver they were supposed to have picked up the day before. My mail carrier is awful! Always receive the wrong mail, neighbors having to deliver each other's mail, and letters never making it to their destination. Why cant we just simply get/send our mail?
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Webb Bridge has had problems for many years. This is all not happening just because it's the holidays. Whenever I go in there, the workers never smile, never happy to greet anyone. They should all be happy they have jobs. I worked in customer relations for banks for years and if I ever greeted customers they way they do, with long faces, I would have been fired. Something is not right at this office. It needs an overhaul or something. Training has to get better. I LOVED our mailman, Mike, that retired. He always did everything he could. Would check everything. I think the people you have now just do not care. There is a post on the app Next Door and it's amazing how many people are dissatisfied. Everyone wants to go to a higher level to fix this.
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After many times redelivering mail to my neighbors that was incorrectly left in my mail box and at times chasing down our mail carrier because our carrier hasn't checked and has mixed up the addresses, I've decided to contact you and hope something gets fixed. Yesterday, a box was crammed into my mailbox so tight that I had to rip it partially open in order to get it out. I have a photo of it, if anyone wants to see it. Please let me know what i can do to help with this problem. It was addressed on TV news a month or so ago, but I've yet to see any action done.
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I was expecting a prescription from my pharmacy. Tracking stated it was delivered on Sat., 1/20/18 @ 3:50 pm. It was not with our other mail. I will be at the P.O. 1st thing tomorrow am -Monday 1/22/18 with the tracking #. Hopefully you will have answers. In addition, we are continually getting neighbors' mail - you apparently have a sorting problem.
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Apparently 4 pieces of mail (including my prescription) were delivered to a different address and were put in our mailbox this afternoon (Sunday 1/21/18). I'm glad that the neighbor did not throw out our mail. This happens more often than not and should not be happening at all.
• Replied to Barbara Langdon

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Can you please let me know still my mails are with you
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So sick of them saying the package is out for delivery and it never shows up that day, you have to scan it and put it on the truck for it to be out for delivery. This is pure laziness. Also, there is a woman who works there on the floor who is very nasty to customers, rude and unprofessional. No wonder the post office is losing money. Maybe you should hire better workers.
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Our packages as well as others in the neighborhood , that are suppose to be amazon prime 2 day delivery are constantly being marked "delivery attempted" and we have literally been home waiting for days later on multiple packages with this message constantly being updated online when NO attempt has been made because we have been at home waiting on it. What a shame the post office service is like this now!
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I travel frequently. I have requested (and received confirmation) that my mail will be held during dates for same. Three separate occasions I have been informed that no request was received. Mail has disappeared for up to a month at a time. How does this happen?
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Unfortunately, I had a very bad experience with this location. My package with medication was supposed to arrive on Saturday, when it didn't, I called the office on Monday and they were not helpful at all. In fact I was waiting for the Carrier Manager, George, to answer for an hour and 15 minutes. Finally, I hang up and called again and when he answered, he was very unprofessional and not willing to help. He notified me that they misplaced the package, so it was sent back and it would take another 2 to 4 days for it to come back. Today when I received a notification that the package was delayed, I called them again and was told that they lost the parcel. Very poor customer service. I have never thought that I would be so disappointed.
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track packages?
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