I mailed a package out on Monday-8/9/21 & it still doesn't show as scanned. I have contacted the 800#, opened a case and I still have not heard anything from the local post office. I've called the Westside post office several times and even went up there. The manager there said she would "manual" put the package as scanned since I showed them footage of the mail lady picking up the package so I explain, if it is not scanned at a certain time, the package can be delivered to the buyer and the buyer also gets a refund. I will be out of money and my item. Well the package still hasn't been scanned.. I've been working with a post office in CA and that guy has been so helpful. He has even called me to update me about the item but he still doesn't have any information on his end. I have not received ONE call from this post office yet. They have the case number but I guess that most postal employees around this area don't really care. (I said most, not all).. This is ridiculous. The package should have at least been scanned at the next destination area but it hasn't been. I'm sure it is still at the distribution office here or lost somewhere there.
The post offices around this area really leave a bad impression. I hope I hear from the post office soon. I have video footage of the mail lady picking up the package as proof that it was shipped & yet, they have done nothing about it. I haven't even heard from anyone! The least they can do is follow up, I understand they're busy but still. I get a call within less than 3 hours from the post office in CA where the package is actually suppose to be going... It has been 4 days and no word from anyone in this area... smdh
I hope that the package isn't lost/stolen or damaged. I've already had one of my packages stolen and empty box delivered... smdh, who delivers an empty/tampered with box! That's another problem. I had a package that was suppose to get a signature from ME or my fiance but the mailman signed for it!!! Isn't that against the law or something? No one was home to even accept that package, it was over $600.00, that's why it needed a signature.. The claim is still open and it's going on a month now. I really hope the post offices around here get it together..... It is truly shameful.
Thank you thank you thank you!!! I believe the gentleman who helped me was a supervisor. He delivered excellent customer service and went above and beyond to help me! I am so glad to have been able to interact with him today and would like to praise this location for the help I received. Sir, you made my day! <3
Because of COVID I have special hours at my shop (Tallahassee Stamp Co.) For some reason I cannot get my mail delivered before 3 or 4 in the afternoon. You see what the problem is. They used to deliver anywhere 10:30 - 12:00. What's changed? If I can't get my mail (especially packages) delivered before I close, what good is it to use USPS? Please let me know if there is anything you can do about this problem. Thanks, Don
I live in Lakes at Dan Marcos and the mail lady came and delivered mail but didn’t LOVK the boxes. My mail had gotten stollen twice since I moved here in February because of this. The mail truck number is 6422096. This is unacceptable and irresponsible.
Horrible customer service the boss there need to be fired he knows nothing about anything that’s going on there! Horrible horrible horrible!!! Post office on S. Adams. Gave me the wrong instructions on how to handle a postal situation and wouldn’t let me talk to anyone else when he knows absolutely nothing. Horrible
This has to be the worst run business organization. Ph number for TLH says mailbox is full. No other number to try but a 1/800 that doesn't get you anywhere except useless phone tree and opp to file complaint about a carrier that you have to wait an hour on the phone or wait an hour for a call back when it is only partly a carrier problem. I received an envelope/card addressed to another street but my street number and not my zip code. I took pity on the sender from another part of Florida who was trying to reach someone in TLH and I did the research that the USPS could have done and found the name that the card was addressed to in the Property Appraiser records with an an address on the street listed on the card but with the first number of the address that was different and could have been easily mistaken if written wrong or if vision not quite right. I wrote on the envelope that it was not for my address and asked if someone would try the correct address that I wrote on the envelope. Guess what I got today? Yep, the card back in my mailbox after it is clearly marked "NOT" for this address. How blind can the USPS be? What procedures are you using for mail that you can't deliver? There is a return address on the envelope. Send it back to them. Or do you expect to address an larger envelope to them, pay for the postage to send it back to them so that they can see how incompetent the postal system is? Really.........
I agree with you this is a disgrace may God do something because know cares just like Trump😷
• Replied to Barbra
This is the worst post office I have ever had to deal with! First no one answers the phone and you cannot leave a message either as the voice mail box is full. Then you try and call customer service oh just another disgrace and then some! Your wait time to get a person on phone is over a hour! Are you kidding me! I schedule a pick up for a package got a confirmation number for pick up and 3 days later the box is still sitting out my front door. This is just shameful and a disgrace plain and simple. What the hell oh wait it’s run by the government that explains it!
A much deserved "PRAISE REPORT!" for the Supervisors and Staff @ USPS Tlh, FL/ South Adam's location: I have done business with this Post Office for many, many years and they still remain professional and kind at all times. They do "FANTASTIC WORK!" I am so pleased to continue to do business with them! "KUDOS TO ALL OF YOU!" VERY GRATEFUL &THANKFULðŸ˜Šdevanejewel@gmail.com
Ijust received ANOTHER "RETURNED TO SENDER " LETTER FROM tALLASSHEE .This one is dated 2/5/2018 and received 3/10/2018
This is second time this has happened .In Jan received a "unable to forward " for a letter sent in Nov 2107 received in Jan
WHAT IS YOUR PROBLEM ????
CANT GET ANYONE ON PHONE. THEY WONT DELIVER PACKAGES TO MY HOUSE. WHEN ASKED WHY THEY SAY IT WAS DELIVERED. MY SECURITY CAMERAS SHOW THEY DONT EVEN TRY. SPOKE WITH SUPERVISOR 8 TIMES SINCE JAN 1,2018 AND ALWAYS HAS A DIFFRENT EXCUSE. THEY CAN LEAVE ELECTRONICS ON MY PHONE STEP WHEN ITS RAINING BUT CAN'T DELIVER CLOTHES. IVE BEEN ON THE PHONE FOR 1 HOUR 30 MIN AND STILL COUNTING NO ONE WANTS TO PICK IT UP
The Tallahassee post offices are the worst that I have ever dealt with. I currently have a box sitting at my house that does not belong to me and I can't even get anyone on the phone to let them know that because no one ever answers the phone. I deal with this on a daily bases at work as well. We are constantly getting tubs of mail that do not belong to us. I now know why some congress members want to privatize it.
All I need is a Tallahassee telephone number that some human being will answer in somewhat a timely manner. I need to speak to the person responsible for processing Priority Express mail from Chipley, FL., last Thursday night/early Friday morning. URGENT!
I'm trying to submit for a passport and the Tallahassee South Adam's website contact info is out of date. I get a voicemail saying the person has retired which gives me another number. That person's voicemail is full. So I tried that national number and I won't get a call back for an hour (I'll be teaching). I just want a phone number that works.
Call know answer and after mail was posted online that it was in my box still wouldn’t place it in box held it out cause customer don’t know 3-8 days before it gets to them....why lies ❤️😇🙏 so rude centerville too over 5 days asked for it still holding out