On December 14 2020 Monday I sent a package to NJ from 801 SE Johnson ave Stuart, FL 34994. The Package never arrives at the destination in NJ address. I went to the post office today 12/30/20. I had some information. Couldn't get the help I expected.
Amazon and UPS both delivered packages earlier today. USPS "attempted delivery at 10:47". ????? I am now told it is being held at the post office "at the customers request". ????? Not so!
This was an Amazon purchase with a USPS Tracking # of 937488967309092531540846 I attempted to call the local PO on Johnson Ave, 772 288-0846 and after following "instructions" (twice), ended up with a dial tone ????
What can I do, other than perhaps cancel the Amazon order and look for another source?
When I ask for you folks to forward my mail. I dont get most of it. I get some. Your answer is that you dont forward mail, a processing plant does it but you never explain why I get some and not the rest. You say its a smudge on address or name change or something but you never give me a good explanation why my mail is not forwarded
I have my mail on premium forwarding. I ordered books that were to be delivered by UPS but are now in your possession. PLEASE DO NOT FORWARD them. I expected for them to be delivered to my house via UPS and need them there at
850 SE Stafford Drive, Stuart, FL 34996
Someone will retrieve them from my front porch. Thanks
I can't believe you again did not pick up out going mail. We put outgoing in mail around 8 am . Now it is after 5 pm and driver left without it. This not 2nd but 3rd or even 4th time. I got a call from the Stuart office 2 weeks ago about the problem. I thought they corrected the issue. Please tell carrier to come to front door and we will show him how to get outgoing from the mail box. kevin 4088921131.
Am trying to reach you by phone no one answers we would like to lift the hold on our mail Stuart Plastics 295 SE. Monterey Rd Stuart, Fl 34994 please contact us. Thank you John Brothers 772-287-6444 our mail carrier is Tom
I have delivery notice is sent to my email and was supposed to receive a package from Esty on Tuesday. The number for the package is 9400109206094085789678. This was not delivered on Tuesday or Wednesday, and I would like to know where my package is.
I will be giving the information to ST so that they can formally file a complaint
We are trying to locate a lost package with incorrect zip code. Zip code was addressed to 33996 Stuart, FL, but should have been to 412 Tuscany Court, Port St Lucie, FL 34986. Incorrectly coded by Chico’s store. This package was delivered to a Stuart facility on Feb 6, 2019. We are still unable to locate package. Again at Stuart facility Feb 8. Will it be returned to sender?
I put some outgoing mail in my box at 7:00 this morning and it is still there at 6 PM. I saw the mail truck pass my home this morning and I found an Amazon package that was left in my open garage, but no mail in my box and the delivery person didn't ring my doorbell. Is Amazon delivery more important than the US mail??????????
I don't know what happened in the past two months...We have been getting our mail at 6:30 & 7pm, first class and junk mail... why are we getting mail so late in the day?
Tried calling the Johnson Office, NO ONE ANSWERS!
I have been calling both The Johnston ave and the Federal highway Post offices. Why do they not answer the phone. I want to stop the forward address and resume delivery. I did the change of address by computer and it was easy . What can I do ?
As with the other people commenting here. Been trying to call and no one ever answers. This question would take 2 minutes of your time to answer. My daughter needs the pkg I sent and your tracking says could not deliver because no one was there to accept....it's the dang jail! Im sure someone was there or your employee knows when they accept deliveries. The tracking doesn't even say if its out for a retry today. ANSWER YOUR DANG PHONE!!!!!
Horrible experience. Needed part for my boat, was priority mail and at their facility. Called over 4 hours 7 times on 6/14/18 no one would answer. Needed part for autopilot control for Bahamas trip.
Horrible service. Hope they go under - government cant handle customer service PERIOD
Moved to Stuart 6 days ago from the west coast of FL. My husband went to the post office to notify them that we did not receive a mail box key from the super .star selling agent He paid the required fee had all the papers needed , got the tracking # When he went back to pick up his mail the "employee"would not give it to him, why? do not know . He is a NAVY VET WAITING FOR HIS MEDS FROM THE VA, NOT OPIDS , but the post office would not know that. he told her he needed his meds. THE"EMPLOYEE"COULD CARE LESS. Today our mailman made an real effort & delivered his meds thank god for good people. We spent the whole day yesterday at the west palm beach VA CLINIC trying to get help. they were very kind & my husband would have had to go back today to get his scripts, There was also a very important health related letter that was delayed getting to us because this women played GOD with others life. She should be removed from her position as she is dangerous.
I have called this post office 12 times in the last 2 hours and no one has answered! Does any one really read these reviews? Apparently no one in the postal service does or they would try & fix a few things!!
The hurricane hit here Sunday. We had no mail Friday, Saturday or Monday. Tuesday we got junk mail as well as today Wednesday. We subscribe to The Week which is always delivered on Saturday, and The New Yorker that is delivered on Wednesday. We have had no real mail since Thursday Sept 7. Today is the 13th.
We live on NE 15th St in Stuart Florida and there has not been mail delivered on this road our neighbor has had mail going out since July 4th and no one has been here to pick it up and deliver. Where is our mail?????
So I had not been in the Stuart post office in awhile- usually go to the Hobe Sound location. WOW, what a dump! Outside looks awful- no garbage cans anywhere to be seen- areas inside shoddy and dirty looking. The place is an embarrassment! When is Stuart going to care about fixing this place up? A good pressure clean and paint job would help! Stuart residents deserve better- as do the employees!
this post office is terrible! First they don't deliver a package saying vacant or business no longer is business?? Its not a business and my nephew lives there - what is going on - it is not vacant and now the package got returned I guess - no one called me and why put a phone number if you don't get contacted to clear up any questions instead of not delivering and then sending back! Then tried to call post office and it just rings or picks up and hangs up or you wait a long time only to get a busy signal!!