Monument Post Office

10990 Fort Caroline Rd, Jacksonville, FL 32225

Contact Numbers

Phone: 904-641-9676
Fax: 904-998-7456
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 5:15pm
Tuesday 5:15pm
Wednesday 5:15pm
Thursday 5:15pm
Friday 5:15pm
Saturday 4:30pm
Sunday Closed

*This facility does not process US Passports applications or renewals. Check nearby locations below.

  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lot Parking

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

7707 Merrill Rd
2.1 miles away

10700 Beach Blvd
3.0 miles away

Atlantic Beach
1001 Mayport Rd
4.2 miles away

Mayport Naval Station
460 Massey Ave
4.8 miles away


*Comments below are not read by postal employees. Please do not post personal information.

*By clicking Submit, you agree to our Privacy Policy & Terms of Use.


This review is for our wonderful mail carrier Shelby. Shelby is amazing at what she does and has the kindest soul. A package of mine was lost over a month ago and she did not forget about it and went out of her way to help me try and located it / get it back. Shelby made me feel cared about and helped restore my faith in USPS. Thank you Shelby!!!! We appreciate you endlessly. -Kaitlin


This is the second time this year I've rcvd "delivery confirmations". The first was for VA suppled eye glasses that were NEVER delivered. The latest was for a Keurig shipped coffee maker (overnight but delivery claimed a few days later) NOT DELIVERED. Trace? BS! NO HELP AT ALL! Nice folk at the PO... but NOT VERY GOOD at delivering mail!


Horrible experience w this post office . Lost package, no one wants to take responsibility . They never scanned it so no way to track it. Six plus calls only answered once. Said he would check into lost package and call me back . That was six days ago.


I have received two different occasions that my package was delivered in mailbox, only not to have it..I personally go to post office to complain and because they carrier signed off as package delivered, I basically was cheated!!! This doesn't seem like a fair policy, what if carrier isn't honest, and collecting package 🤔


I requested my mail to be put on hold. My mailing address is 2367 brentfield Rd. W Jacksonville FL. 32225


Bad deliveries, Twice this week we got several other peoples mail and other people on block got ours. Today 12/24/20 we got both neighbors mail on each side and one got all of ours.


My package was picked up by this office on 9/14 from the UPS Store on Atlantic. The package was never scanned, so I can't track it. Is it lost in your sorting facility? You never answer the phone. Ever.


the last two visits the same employee had no mask or mask with nose exposed. Unacceptable in these times!


Suck my midget dic


This is second time in a row that we have stopped delivery of our mail only to not have the full weeks worth of mail delivered after returning home. My wife clicks the appropriate boxes, however we get back and only resume the normal mail without receiving the mail while we were out. Last time it took a full month to receive.

* is not a part of, or affiliated with, the official United States Postal Service (USPS).