Lady at the counter extremely rude!! Also suppose to be one person in the area at a time well supposedly because she was rude to my mother the other day when she didnt know and told her to go back out in the lobby but it was ok for some rude lady to walk in with me and set her packages down beside me and she never said a word! I hate going into this post office because of this lady! She has no good customer service skills at all and she should be fired if she hates people that much!!!!
I went to this post office location on Friday February 23. I was looking for a package about which Amazon had advised me of a failed delivery attempt and that I could pick up at the post office. We were on the way to visit our handicapped son and really wanted to give him the package. I didn't get their names but a woman and a man were serving customers. These two employees were wonderful, doing everything they could to locate the package, searching their location, following tracking number, calling the Middletown post office to no avail. But they advised me to come back in the morning to check again. We were travelling and would be leaving that area the next day. The lady advised me that if the package wasn't there in the AM, she would continue looking and make sure it got to its destination ASAP. As it turns out the package was delivered later that evening to our son's facility. I know you can determine who was working at the time of our visit to the PO, and would like you to let them know how much we appreciated their caring service.