I have never in all my life experienced such incompetence as the Middletown post office. Some days I get no mail, other days I get a weeks worth, I OFTEN get other peoples mail and now Im currently waiting on 6 checks 4 of them that were mailed over 8 days ago! Nothing is ever postmarked, things have been open and they rarely arrive before 5pm and nobody answers their phone. I have lived here 5 years and have been dealing with this nonsense the entire time.
Once again, I put in a request to have 2 medium size packages picked up from my porch and they weren't picked up. They DID send the email saying they were but they are still on my porch. The boxes do not fit in ANY of the drop boxes in the Middletown post office so I can't take them there after hours when I am off work/weekends. I have tried dropping them off in Bear where they have a larger drop box but then they sent it to Middletown 2 days later so my priority packages took much longer to arrive. Now, these 2 packages won't get picked up until Monday (IF they get picked up) and I have to explain to the recipients that once again, mail wasn't picked up. I've. never had such terrible service until we moved to Middletown.
Our regular carrier must be off duty this week. Yesterday I had mail in the box with the flag up, the carrier put the flag down and then proceeded to put new mail on top of mail to go out! Today he skipped the last part of the route and just left! He should be fired!
Our mail lady is running up in our yard making ruts of dirt and gulleys. She can’t seem to lean her body out of the car far enough to actually deliver the mail. We have made several complaints both to her and the postal office. She is a chunky white lady with black hair. Never in 27 years living here did I have a problem until she started this route. Dickerson farm neighborhood
I have lost 2 important mailings within the last month. One of those was book sent out in January and the second was a document concerning income tax. Something seems to happening tgg he at is not being addressed.. Thank you. Carolyn Levin
Told I should have check the mail before I move here
I had a mail carrier tell me I should have checked how mail is delivery before I moved here. She also took back a piece of mail and put return to sender without trying to put it in the right mail box. She also said to didn’t get paid enough to work harder. That my regular carrier is out sick. I am stuck with a woman who clearly needs to be fired.
I was supposed to get a package delivered today. Instead, I get a text message saying they tried to deliver at 2:48 PM but could not due to animal interference. Now I don't have a dog but I do have a Ring doorbell. No animal, no post office attempt. So, the Middletown Post Office is either incompetent or lazy or liars. Maybe all three!
They are all 3 and will not answer the phone. Write to your U.S. Senators about it. This office is corrupt and refuses to perform services that not only our tax dollars pay for, but have also been paid for by the sender.
• Replied to False Report
Answer your PHONE!
This post office is full of incompetent idiots. They don’t answer the phone at the actual location… EVER… and they put the wrong mail in the mailboxes every single time. They are incompetent and every single person there should be ashamed.
They are indeed incompetent and lazy. Write to your U.S. Senators about it. This office is corrupt and refuses to perform services that not only our tax dollars pay for, but have also been paid for by the sender.
• Replied to Answer your PHONE!
Middletown de post office sucks..Sign fir inform mail never right stuff put in wrong boxes
#9374869903506446564411, this was returned to sender. Delivered to wrong address. 252 Manchester Ct Middletown, De 19709. The right address is 277 Manchester Ct Middletown, DE 19709. Please try and deliver to 277 not 252. Thank you.
They delivered 1 of my PRESCRIPTIONS to a street with the same name, which is across town. The numbers there only go as high as the 300's. Our house number is 501. So what did the nitwits do? The Dopey Bastard's sent my script back to ExpressScripts.
Now fast forward to Saturday (July 3rd) I was supposed to receive Another medication (DIFFERENT Medication) and they delivered it it to the wrong address AGAIN! But this time the person accepted and kept my prescription!
• Replied to David L Wilkes
please have mrs. garcia call me 302-378-2768 can't apply has old email i dont remember and will not allow me to redue under new email with my name
Terrible mail service from this location. Third check to Verizon not delivered this year. Also, other mail didn’t make it to destination. They don’t answer the phone and talking in person does no good at all.
Worst Post Office EVER!!! Always doing someone's Passport application while there is only 1 other window open. If you want to do Passports so bad, then the smart thing to do would be to have other clerks at the other windows. But no, we have to wait in a line out the door while the Passports are being taken care of. Also, as far as mail delivery goes, that sucks too. Sometimes I don't get my mail until after 5:00 PM and even then I get other people's mail. GOd only knows how many people get my mail but don't have the decency to deliver it to me. I ALWAYS make sure that the mail I receive that isn't mine gets back to the right person.
• Replied to Patricia Mccoy
Mailbox door left open Thursday. Lots of rainwater in box. Mail soaked and ruined. No one ever answers phone there. And if you go there to talk to someone, they make up excuses for all mistakes.
• Replied to Patricia Mccoy
My ballot left new castle area on oct 5. Today is oct 20 and I haven’t received it. Found out most of people living in my subdivision haven’t received their mail in ballot. That’s terrible!
Am trying to track a package tracking number 9261299997939162749038 that Fed Ex is showing should have
been delivered to the Middletown Post Office four days ago. on 9/18/20. Please advise as to how/when I can receive this package.
NO MAIL SERVICE LEFT LETTER IN MAIL BOX ON 4/18/20 LETTER STILL IN BOX MONDAY 4/20/20 RECIVED E-MAIL ON SATURDAY ABOUT AMAZON SHIPMENT SAYS CANT DELIVER OF COURSE THEY CANT DELIVER YOU HAVE TO BE ON MY ROAD TO DELIVER. HOME ALL DAY DID NOT SEE MAIL TRUCK. DEXTER CORNER RD
Please make sure the mail is going to the correct address. I have called several times in regards to this. I have had to get my mail from neighbors. I also received mail from addresses not even in my area. I appreciate what you guys do. I just want to receive my mail at my address.
I️ couldn’t agree more!!! They deliver packages to the mailbox and are supposed to put the package key in the smaller envelope mailbox so u can get your package do they? NOPE! They take it with them and now can’t seem to find the key that I️ need to get my package, which btw was a birthday present for my daughter. It took me 3 months even to get the key in the first place. USPS is awful at this location
• Replied to frederick5190
No one is showing up for scheduled pick up. Mail delivery is horrible. No one available to help.
I have tried to get hold of the Middletown Delaware Post Office 19709. The phone number given is disconnected. Why is it so hard to get hold of someone there. I have tried in the past with the same results. It seems as though no one cares. There are times when the mail is not delivered even though I know we have mail. Mainly circulars which we use and the stores pay to have delivered. We have gone thru this in the past. As I stated it seems no one really cares.
After one full year of service we are generally not pleased with the mail service. Many times our mail which is delivered to a new development here in Middletown is not delivered to our address and just as many times we get our neighbors mail. Sometimes it’s our next-door neighbor. Sometimes the wrong Mail is for our neighbors way down the street.
Last week in particular for days our mail was delivered incorrectly!
On one occasion we did not receive our mail at all and it laid in our neighbors mailbox who is not residing there. Consequently, two very time sensitive pieces of mail were missed.
We have given our mail service a fair try and have written this review in hopes that the Middletown mail service to the “Ponds at Bayberry South development will improve
Respect fully Joe and Judye Reilly
Used to get grocery store ads every Thursday, now we don't even get them. What is happening with the ads? Regular delivery driver has been out so what is the sub doing with them? Postmaster, what is going on?
This is the WORST RUN post office ever. No one to answer the phones, the automated system that hangs up on you repeatedly, and when you actually do get someone, they are completely USELESS. And that’s just the people in the office!!! The carriers are even worse, sometimes just deciding not to deliver mail just because!! Dangerous drivers, one hit my brand new car. I have never been more disgusted with a post office ever. If I acted like this at my job, I’d be fired. I’m so angry!!!
I agree - We recently lost our carrier - and the service is terrible. I receive other people's mail so frequently - almost daily. I have tried to report and have gotten nowhere. No one answers the phone.
You said you'd be fired on the job - true. What about tampering with Mail - isn't that mail fraud -and punishable by jail time!? And other punishments?
I'm worried - if I am getting other people's mail - who is getting my mail!!!?? And what am I not receiving. I'm not going to be using the mail for important things any longer.
• Replied to MIDDLETOWN POST OFFICE SUCKS!!!!!
New to the area. Getting mail delivered but postal worker not picking up my outgoing mail? Is this normal? Does it have to be brought to the post office?
I just love how a package said it was delivered to me at 1035 am, when we dont open until 11 am. Are Middletown post office workers in the habit of leaving packages out in the open on Main Street so they can be stolen????? Beyond angry
We have a regular female delivery person who is great. However, we receive incorrect mail regularly when a male delivery person is on. We neighbors are receiving too many incorrect pieces of mail addressed to one of our other neighbors. I can see this happening occasionally, but this is happening all too frequently.
I am trying to schedule an appointment to renew my passport and all I get is the IVR which does not let me schedule an appointment. No one answers and there is no option to schedule through the phone? How am I supposed to do this?
On July 30, 2015 at 1:00PM, mail was delivered to my home at 216 Wilgus Ct, Middletown, DE 19709. I was sitting inside my house when I heard a loud noise from the front of my house and a few moments later I heard the mailbox close. My car was parked in front of my driveway and several feet away from the mailbox. At 1:02 PM I left my house to go back to work and I saw the mailman few houses down. I went around the look at the other side of my car facing the road and there were two large scratches and two one inch large spots with paint chipped off. From the location of the car damage and the location of the mailbox it was clearly evident that the mailman tried to take a sharp right in order to bring the vehicle as close as possible to the mailbox – and in the process caused significant damage to my vehicle. I have pictures taken at 1:02PM showing the damage on my car, and the mailman a few houses down.
I was suppose to get my package friday January 9th 2015 i was home all damn day I didn't hear a knock a ring from my door bell or a honk from a truck all i seen was the truck passing my house it never stop nor did the driver look my way now it's saturday come to find out my shit is all the way in middle town 445 miles away from me what the hell I can't call no one I sent emails everything I want my damn package I don't give a f*** what yall people are doing i just want my package i live in Ohio so I don't understand how the hell it got to 298 E Main St, Middletown, DE 19709 when it should be in Ohio yall people need to get this shit together as soon as possible!
Postal Carriers don't delivery packages to the door - so instead of ringing my bell to deliver my package they left a notice of missed delivery I went to the website and told them I was home and it should have been delivered and asked for redelivery next day - and guess what the lazy postal carrier drove right pass me and no package - what the hell is the USPS coming to they raise rates and you get less service - then can't get anyone on the phone to complain - when I worked for the post office if you called you got the local post master now everything is automated and no one answers - on hold for over an hour.
Getting a passport at this location is next to impossible. Went there with all of my documentation. I was told I had to make my own copy of my license. I was sent over to copier and when I came back 1 minute later, the postal worker went on break. I had to wait for her for 15 minutes. When she came back, she then told me I needed a original copy of my sons birth certificate even though I had the soon to expire passport. She refused to process the application and told us to call the 800 number if we felt she was wrong. We called and confirmed the original birth certificate was not required if we had his passport. Once we cleared that up, she tolde was after 4pm and to come back the next day. The next day I went to the New Castle Post Office and they processed everything in 5 minutes.