I've been advised by the customer service operations that the Northglenn post office is the only one I can speak to so I can get any sort of help with a lost package. Called every PO on the chain and all are advising me to speak with this one office for help also. Issue is nobody picks up ever. It's been 3 days of trying to call, I am not able to travel so I cannot show up in person but every single other post office around there has picked up and assisted as best they could, meanwhile this branch will not answer calls and will frequently pick up the phone and then hang up on you without saying anything. 7 times so far in the past 3 days with no human spoken to or message left whatsoever. Disgusting.
I couldn't agree more with John's comments. The Northglenn post office branch needs to get their act together. Trying to reach someone on why our mail keeps getting delivered to the wrong address and why we keep getting someone else mail in our box.
• Replied to John Atkinson
I have been trying get ahold of the northglenn usps for an hour now. Because of covid virus I can’t leave the house. I need help adding my unit number for my package. Your reviews are not very good. Could be all the employees need replaced. Get a new manager.
I hate this post office. They have a high frequency of delivering packages to the wrong location. Yesterday they marked my wife's birthday present as delivered and yet there was nothing at our house. F*ck them.
They never actually deliver anything. If it doesn’t fit in the mail box they refuse to walk it to the door. I am home all day and they keep leaving notices in my box saying they tried to deliver my package that didn’t even need a signature when they obviously did not. I had to go pick it up and the girl even laughed and said they never deliever anything, she said they never even put it on the truck.