I am so mad with this company right now. First of all, I think it is ridiculous that I don’t get my mail until almost 5 pm at night. Second of all, the app claimed I was suppose to receive my tabor today. Checked my mail and it wasn’t there. Don’t tell me I’m expecting a huge check and not deliver it. This is literally the only piece of mail I have ever not gotten from you guys. A HUGE ASS CHECK AND IT WASN’T DELIVERED WHEN IT SAID. And to make it better, I can’t call and get ahold of any body because it is a stupid Saturday. I can’t even get a voicemail or anything and say if they find it I want them to hold it so I can make sure to take it in BEFORE EVERYTHING CLOSES BECAUSE I DON’T GET MY MAIL UNTIL ALMOST 5 PM. If I had the option to change delivery services I so would. You guys better have that check or it is not going to be good for you guys.
Grand junction usps absolute worst experience. It is too bad Americans don't have a choice for mail delivery and remain at the mercy of this abysmal failure of an institution. Please file a complaint t with the office of consumer and industry and with the inspector General. I have consistently had my mail returned to sender (just some, not all) with no resolution and no follow up for TWO years. Yes, 2 years usps has been unable to 9fwntify the problem and correct it. Usps has got to
I tried to send a letter from Grand Junction,CO to a friend of mine in California. The letter was returned back to me due to an address error, which is fine. But what is not fine is that someone at the post office broke into my letter and STOLE a necklace I had put in there as a gift to my friend. I would like to know where exactly my letter went at exactly what times so I can investigate this further.
We received notification that our package was delivered, however, the package was NOT in our mailbox. I tried reporting this through the 800 number, however, that was an exercise in futility as there was no option to speak to a live person to explain that even though the package was reported as delivered, IT WAS NOT IN OUR MAILBOX! I tried calling the local PO, however, they NEVER answer the phone and the voice-mail is full!
You're going to get a very bad report from me because my post carrier at 2547 Kenneth Court Grand Junction Colorado 81507 try to shove an oversized package in my postal box had that stencil be broken I would be pounding my feet to your office I have asked the mail carrier time and time again if the packages were too big for the mailbox would she please bring it to my porch there is room for them to turn around in my yard but I don't want my packages broken so you need to speak to either he or she whoever delivers that mail to my house needs to abide by what I want thank you
Its really too bad there aren't other options for mail service. How many billions of dollars went into creating an automated system that is intended on preventing people from answering the phone? I get it, there are tons of calls everyday from people that are just too lazy to figure things out for themselves, for the rest of us that have actual issues (like a package showing up at your door that is supposed to go to someone else) it is virtually impossible to talk to an actual human being that knows more than the 10 most FAQ's and doesn't charge a dollar to "chat" online about the problem. . . . I guess what would one expect from a government agency? . . .typical.
Telephone at local post office does not answer and "Mailbox Full"
The Main Post Office in Grand Junction does not answer its phone.
Its "mailbox is full" so you cannot leave a message.
There is apparently no way to contact them except in person.
This is very poor service.
We live in an HOA for 14 yrs we have been getting other peoples mail and other getting our mail and numerou orders we have never received. Now we know why We went to main office talked to supervisor he suggest we go to a postal out let that deleivery our mail have us a name to talk to which we did. To No avail she said it had been deleivery to box on the date our tracking number said it was but we never got tried telling her this an ongoing problem for years but she refused to take responsibility for others actions right or wrong this or fee cost us $165 and somebody else got our merchandise when will the US postal stand up take responsibility for what it Should be doing instead of making excuses????
I have had several different days where I have had a letter hanging from the outside of mailbox to be mailed out it does not get picked up if I receive no mail that day the mail person does not even check to see if anything is to be mailed out very frustrating please ask them to aleast look at the mailbox I watched him walk right today without even looking at my mailbox it’s BS that’s their job Dan is my regular mailman he’s the best unlike the others that don’t care.
the weekend after Christmas our package was delivered to a neighbor, Sunday the 17th the USPS says a package was delivered to our door or porch at 4:26 pm, however it was never delivered to our porch/door. I know this because I had our blinds open and was working a puzzle, no one could have come with out me seeing them. I have been on the phone today (Jan 19) I have been calling the local Post Office on 4th for hours now about every 1/2 hour and cannot get through, the message states that the person I am trying to reach has a full mailbox. I tried the 800 275 8777 number and all I can get through to is a machine, that tells me my package was delivered to my porch. this is so frustrating no to be able to speak to a person. What the heck. Now I will need drive to the post office and stand in a long line and wait to see someone that may be able to help. Horrible service.
I haven't been able to get a package from a box because the key won't open it. I even left the number of the box number on a piece of paper in my mailbox so the mail person would take a look. Wrong. They left the paper in there and delivered that days mail and left the key in the box. So I managed to get the key out and left the key with the note. The package has been there for approximately 2 weeks.
Does anyone ever answer the phone? I do not have the means to drive down to the post office to ask a question and potentially be turned away because I am not prepared. If I can ask my question and be prepared, it would save time for myself and the postal service worker.
Today, 7/15/2020, I had a letter hung out on my mail box for pick up. The postal delivery person deposited my incoming mail and completely ignored my outgoing piece. I am an elderly person and am unable to go out to post my mail. I would like to know why the carrier did not pick up my outgoing mail. My former carrier was more than accommodating with a smile and a friendly greeting. This mail was a birthday card for my Granddaughter. It will now be very late. I am very sad and disturbed about this.
I would like to know why itisthat I am unable to acquire a PO box been forced to live in my vehicle I can't get my mail from my previous address because the owner won't give it to me and now you people are telling me that I cannot own or rent a PO box how do I get my mail I have certified state check for my texts and texts in there and I can't even get it so explain to me why I cannot receive my mail
Why is your local number 244-3434 going to a voice mail box that is always full and not accepting any message.....horrible customer service. Why has the Wall Street Journal that is mailed to me not getting here on Saturdays.....this has happened the LAST 3 WEEKS in a row.
Zero. Postmaster CHRIS would not come out and speak to me about a misplaced packaged that contained urgent MEDICATION! They took no responsibility and told me 'the holidays are hard'. If you value your shipment and need accountability, ship UPS OR FEDEX. These guys literally do not care about your packages.
I'm not sure how you get away with this but I've called the Fruitvale office literally 6 times and it went to a FULL voicemail box every time. I get it's government work and it's 100% unenjoyable but for Pete sakes have some professionalism.
I sent my son, Manny Emrie (aka Manuel D. Emrie) his social security card by mail several weeks ago. His address is 1313 Walnut AVe., Grand Junction 81501. He has been into the PO to find out if you are holding it somewhere. He is a student at Mesa. It should have been returned to me by now if you couldn't deliver it to him. As I said, this is a letter which contains his SS card, and he needs it for identification along with his drivers license. Please don't dismiss him when he comes back to the PO, because this is important for him to have for employment. I know that this is "personal information" but if you can't trust the Post Office, who can you trust??? My father was a postman.
7238 S. Xenia Cir.
Centennial, CO 80112
Our mail is being delivered to other addresses!! Our mail person needs to get her or his act together and do their job right!! This should be against the law to give our personal information and mail to others!!
When a person has a question about local mail delivery, one would appreciate being able to call the local post office. I was delighted to find local phone numbers for post office locations in my area; until all four numbers I called for the four locations either failed to answer, and ended with a 'dial tone' to disconnect, or a message said that the number was "temporarily unavailable" "try later", or "the mailbox is full." When calling the toll-free number provided, after jumping through several options, I was told that all agents were busy, but I could leave my number and would be called back in "more than one hour." The last time I did that, my call was returned (and issue resolved, by the way) after FIVE HOURS. Private businesses would not succeed with this model of customer service. Shame on the USPS!