I have had a package that had shown the status of received by West Sacramento post office since August 4th 2020. Today is the 17th. This is truly unacceptable. I have an item I’ve paid for but haven’t received.
I have SEVERAL packages with delivery dates going back to the end of JUNE that say they were delivered to W Sacramento facility and I still haven't gotten them. Where are they? Do you have enormous warehouses full of undelivered packages? Reading the comments, I see I am far from the only one. These orders are from different companies and I should have received them months ago. What is going on? Can we pick them up? Would you even be able to find them if I tried to pick it up myself??
What is the problem with this postal center? I have had many packages get stuck here and mysteriously disappear in route to my home in Central California. Are the employees stealing the packages or are they just grossly incompetent and loose everything? This place needs to be shut down. They have had problems for the last several years but during the pandemic, the problem is at a whole new, over the top level.
Are the current delays caused by the recently reported cases of COVID-19? At least 8 employees infected. When referring to the posted information concerning our Priority Mailed package, it only states that the delivery will be delayed. Terrible service and then USPS is to provide delivery of vote by mail ballots and return them before the deadline for returning! 🤔☹️
This post office needs to be shut down. They have lost or delayed shipping by 2 weeks or more on numerous packages of ours over the past 2 years. A disgrace to the normally functioning postal integrity.
I hope that this review and numerous other ones about the lack of efficiency at this facility reaches higher officials that can make changes.
I have a package stuck there since 17 July. Tracking number 9505513821660199795007. I am a retired postal employee. Worked in this facility in the maint. dept. I was an PS-9 electronic tech. Not likely this info will help at all. I think calling them will not help either.
Hello Customer Service!
I have the package with tracking # 9400108205496499682752
It is stuck in this location ( 3775 Industrial blvd, W Sacramento, 95799 ) from July 19 until now.
Please check and help me !
Many thanks for your help. Have great days .
I have two packages lost in transit at this branch. One has been there since June 27th, and another from July 11. How long is acceptable before I claim them as "lost". I've also have had seeds go missing at this facility. Can't blame it all on Covid..what's going on?
I am unsure of the difficulty; I placed an order. Unfortunately, it has been at the warehouse for at least a week. I am unsure of their process. Their email solutions don't actually go anywhere. After reading the other reviews, it would appear that my Covid-19 masks are gone for good. Maybe all of our packages are having a big party at the West Sacramento post office.
Chile....I'll tell you one thang ...God gone get somebody cause somebody lying...these low down dirty bastards at West Sacramento USPS have my package and it haven't moved since June 13/ 2020 .today is July 14th....I ordered something from China lovely wholesale and waited 2 months for them to send it only to have it come to a hault at this shady azz post office...I am so pissed to the highest pisstivity!!! And the Rona Virus don't have shit to do with these theives taking so long to send people sh*t.. I believe they are up there Stealing people sh*t....this don't make no sense somebody need to investigate this post office site ...cause it's some funky s*it going on up there....I guess I'm out of $126...that I really don't have to burn...and the shady people I ordered from don't give a good got damn cause they already got my money!!! It's amazing how this USPS site is doing this to people and getting away with it!!!!! Low down dirty bastards
I have now had three packages that say “in transit” at west Sacramento post office and then they never reach me. One has been there for almost a month and the other two now four days. It is over $100 worth of merchandise and I dong know who to contact but this is unacceptable and I would appreciate someone to contact as this location has consistently lost my packages.
Did you ever receive your package?
I’ve had a package sitting there for 11 days and keep getting notified it “departed the facility” every single day so wondering if you actually got yours!
• Replied to Jenna Sheehy
I have been waiting for a package since June 21st. Tracking states it arrived in West Sacramento on June 21st, but it hasn’t moved since then. Where is my package?? This is the 3rd package that I’ve “lost” in West Sacramento. I’m beginning to think your employees are pocketing our packages.
I have packages sitting there since April 24. What’s going on??? An email saying they’re experiencing delays with an estimated date on how long would be helpful. We’re being mindful of the situation, but we are not receiving anything return. Come on USPS. I just filled out a long list of questions just to find out where one of my packages is, please don’t bullcrap me with a reply that it is in West Sac. I know that already! Ugh! Growing more frustrated everyday.
I am also waits on my package that has been at this post office since April 25th.. have you received any updates or actually received your package??
• Replied to Mgarcia
did y’all ever get your packages?? I been waiting since 7/2
• Replied to Mgarcia
I have a package that has been there since April 21st and an ETA of April 23rd to my house. I know everything has been slow since of everything going on, and I’ve tried to be patient and mindful of the situation but after countless tries to contact UPS, USPS and the company from where I purchased my package, it’s completely unacceptable. An email or phone call or something saying that they’re doing their best to send out packages and that it’s on it’s way would be more than enough but I haven’t gotten any feedback. A poor way to handle customer service
Have you received any updates or received your mail yet? I am experiencing the same issue.. I have been waiting since April 25th and still am
• Replied to Arianna Garcia
RE: Maya@yahoo.com I received my package roughly a week to two weeks ago. However they didn’t send me any updates or emails regarding my package until after it was delivered. Trust me I went through the whole making a claim/emailing/calling situation and ended up short handed. It’s frustrating but I did receive it. I hope you receive your package soon.
• Replied to Arianna Garcia
I know with COVID-19 things are running slow but I have one package that has been sitting in this warehouse for 12 days now. I just checked tracking on a different order which has now been sitting in the same place for 4 days. It's lucky I don't desperately need anything in those packages.
Slow slow slow. Package arrived in west sac may 2nd. Package processed in west sac may 3rd, 4th, 5th, 6th no further updates. Today is the 11th no update no package. I live in Roseville. This should not take 9 plus days to get a package delivered 25 miles away. Completely unacceptable.
Extremely poor. I know things are slow because of COVID-19, but this is ridiculous. Tracking shows they have been sitting on my package at the West Sac facility for over 24 hours. Their own predictions told me I would have it two days ago. If you can't keep up with your own predictions, revise the predictions. The package left Florida two weeks ago. First class, my foot.
Where is my package? Tracking shows that is has been in West Sacramento for 5 days -- less than 3 miles away. I have received four notifications that say it is "In Transit To The Next Facility." What the heck does that mean? The next Facility is me. What is so difficult about this? Good thing it's not medicine! Just my face-masks that I am county-ordered to wear.
• Replied to Stephan
A there is a girl that works at the west sac post office wharehouse that help me send weed and crystal meth to rhode island San Antonio Texas and South Carolina to her mother’s massage parlor she should name to but some candles at the dollar store. Pay with cash not credit card send the package in a different name. Her name is Amanda z tern I will take a Lie detector test she sent drugs out threw the post office for her mother Amanda z term ask her do she remember sending a package to San Antonio n South Carolina. She works at the location in west sac