On July 24,2018, I mailed a package to San Diego, Ca from the Rocklin Post Office ( 5515 Pacific St.) by priority mail. It took five days to get there. Why was it routed to Akron, Ohio and Cleveland Ohio distribution centers instead of Sacramento, Ca which usually takes two days, three days at the most?.
Called office frantically to find out options about a package and my choices for changing route (or pickup) (anniversary gift - so it was time sensitive). Spoke to Randy who was very kind, calm and informative. Excellent customer service!!!
3/9/17 I have to agree with comments, I'm also @ a business in Rocklin, & my stuff gets returned saying no such address....Frustrating as I order a lot & you get No Answer Ever. at post office so, That leads me to believe errors won't get fixed.
I work in a business complex at 2215 Plaza Drive. For weeks now our mail is delivered to other buildings. Many of us in this complex have called to complain and nothing has been done about it.
Yesterday specifically our mail was given to another suite # and they postal person never stopped by our office to pick up our mail. I have been trying to call this office for two days now and NOBODY answers the phone.
This is the WORST experience I've ever had with the postal serivce this location specifically.
I don't know who's in charge of this place but they need to find a new career.
It would be nice if the Person delivering my mail & packages didn't throw, yes I said throw my packages on my porch!! (I have photo proof.) I understand they have a ton of mail to deliver in their day but is it too much to ask for them to simply set it on the porch?? And the you wonder why UPS & FedEx is getting a majority of your business. Hmmmm