Ridiculous. Today I got another notification that my package had been delivered. And for the FIFTH TIME, my mail box is empty. I have opened two cases only to be told “sorry, things happen. We are busy and Covid has made us short staffed” which I have been VERY understanding about up until now. The third and fourth packages I had to repurchase because the senders responsibility is gone once it is in the hands of USPS and USPS didn’t care. My first and second packages I was able to get a refund from one sender and a replacement from the other but USPS? A blow off “oh well”
How difficult is it to NOT SCAN a package as delivered until you are putting it in the box?
I’m sorry, but this is not acceptable
Mail carrier put a mail key in my mailbox that is from another complex. I checked informed delivery and it stated my package was here I went to my mailbox and there was a key that did not belong to the parcel boxes in my complex. I have no idea where my package is and these were two expensive packages with my daughters birthday gifts. I have open cases and put a note in my mailbox for the mail carrier to see.
My address 13071 malvasia way Rancho cucamonga 91739 we have common area for mail boxes...mail carrier put key to large mail box in someone else's mail box...hence my Amazon delivery went to someone else.. I am furious happened may 18 2020. Not the 1st time. I have received other people's packages and returned. Hopefully I will be as lucky.
I mailed several homemade masks to family and friends because of this 🦠 virus situation. I send them in a small orange Manila envelope. I’ve sent several this last time I mailed 3 separate envelopes to 3 separate addresses on 4/23 to family in the inland empire. 2 arrived 4/26. It’s May 1st the last one still hasn’t arrived? My family members are home waiting for the post man each day and the masks! I asked the post office why the other hasn’t been delivered? They don’t have and answer??? I guess it disappeared? I’m sad because that envelope had 3 masks for a mommy , daddy & lil one.
On 9/4/19 in the afternoon I walked into the Post Office to mail my rent check which goes to a PO Box in Rancho Cucamonga.. As of 9/11/19 the property manager has not received my check.. I had to stop payment which cost me $32.00 and they have threatened to give me a 3 Day Notice to pay or quit and a late fee on top of that.. I am a Senior and this is just ridiculous.. Is other mail list from your facility..
update on my situation: I got a call from the Post Office yesterday (voicemail). The message was that the package is still there and they're waiting for someone to pick it up... strange, eh? Overnight delivery service - it is exactly 2 weeks after I gave it to them and they're still sitting on the package, they did not "return to sender". By mapping, the delivery address is 2.8 miles away in Rancho Cucamonga. The voicemail said "call us" which of course won't work. How they got my # is a mystery to me but I guess it was the Help Desk in D.C. that I called with my complaint and request for help. Lady said "your package is waiting to be picked up."
I have called several times with a quick question and every time i had to give up because the computer answer sequence can not connect a person. There is menus forever and I could not ascertain the right one that would get me a human to answer a quick question.
I mailed my Mom a birthday card along with two hand made bracelets. Whoever dose our route cut the corner of the envelop and stole the bracelets and just sent the card to my Mom. I'm very disappointed that there is a theif at our post office.
This is the 3rd time that my prioritiy mail has been lost. Where do my packages go? Tracking either says it's at the post office or has been delivered. It's lost at the post office? Good job. Do new hires get training? I've also called and half the time no one answers at the Post office in Rancho Cucamonga, California. What's funny is I live across the street from the Post Office and they can't even deliver.
I'm starting to think our postal route here in Rancho Cucamonga is a training ground for mail carriers... Our regular postal worker retired a few years back and it has been a crap shoot every since then. All the neighbors get together in the middle of the street every now and then and trade mail. The postal service has become a joke. With internet bill pay and other services rendering the mail obsolete you think they would try harder..
I have a problem with their Priority Mail Pickup. Two times now you never picked up my package as directed by their pick up confirmation. Confirmation was to be picked up on 1/5/17, and they did not show up. I had to take the package to the Post Office that evening. I got a email that same day that it was picked up, which was a lie as it was not picked up. This is the second time a package was not picked up and I got an email that it was. Someone in your company is entering faults information. The Rancho Cucamonga Post Office does a bad job picking up packages. Many times I have to call and tell them that a package was not picked up, and they finally send someone to pick it up. Something needs to be done about this problem or I will use UPS to deliver my packages.