Jackson Post Office

NOTICE: The Postal Service is an essential government service, and will remain open wherever possible.

424 Sutter St, Jackson, CA 95642

Contact Numbers

Phone: 209-223-7720
Fax: 209-223-4246
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 3:00pm
Sunday Closed

Passport Appointment Hours*

Monday 10:00am - 3:00pm
Tuesday 10:00am - 3:00pm
Wednesday 10:00am - 3:00pm
Thursday 10:00am - 3:00pm
Friday 10:00am - 3:00pm
Saturday 11:00am - 1:00pm
Sunday Closed

Routine processing has resumed. Please see State Department Response to COVID-19 webpage for more information.
  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

Bulk Mail Acceptance Hours

Monday 10:00am - 3:00pm
Tuesday 10:00am - 3:00pm
Wednesday 10:00am - 3:00pm
Thursday 10:00am - 3:00pm
Friday 10:00am - 3:00pm
Saturday Closed
Sunday Closed

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Martell
11020 N State Highway 49
1.0 miles away

Sutter Creek
3 Gopher Flat Rd
2.0 miles away

Amador City
10781 Water St
3.3 miles away

Mokelumne Hill
8331 Main St
3.5 miles away

Reviews

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I live in Pioneer, and during the weekends and on holidays, Jackson mail carriers deliver our packages. Last weekend our package was not delivered because "our driveway was inaccessible" which was absolutely not the case as we were home. We had been waiting for this package all day, so to say the least I was not happy. Yesterday our package was left on top of the bank of mailboxes at the top of our road for anyone to just take. I have called the Jackson PO to try and speak to someone but no one answers the phone. This is unacceptable.
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I have attempted to call the Jackson CA post office three times . On hold for five minutes and then hung up on. I had placed a hold on my mail (handed the card to the clerk) for the past month only to find that my mail had continued and my neighbors mail was stopped and put in my box along with my mail. I ask to file a formal complaint with the USPS. John was our postman for years - no problem. Bill was good. I have spoken to the current carriers regarding my mail going to neighbors and my neighbors mail being placed in my mail box. I have been told that the current carriers just do not care and there are no avenues for their dismissal. Please provide me with tools to file a formal complaint
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We received an email stating that carrier could not access front door. We live in a large mobile home park. What? Of course they can walk up to our door!
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We constantly receive other people's mail - we return it to the outgoing mail slot but wonder if we are missing our own mail! No one answers the phone at the Jackson Post Office!?
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My address is 235 Hill St in Jackson CA. I have a complaint with mail delivery person. He drops my boxes off on my front stairs instead of on my deck. It happened today March 30th and a time before when it was raining. He can easily set in on my deck under cover and out of sight. Not happy, please correct.
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I keep trying to call Jackson Post office no answer and no way to leave a message as mail box is full....We recently had our boxes broken into and they put new ones in now we have not had any mail for 4 days ,,,so when will you start to deliver our mail to the new boxes?????
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I have STOPPED trusting the postal service years ago, but NOW!! I really do not trust people that deliver my mail. My W-2's always get to me before the END of January! I have NEVER received it!! Now I'm waiting for a 2nd one to be mail, and not to sure I'll get that one either. Who's going to be responsible if my identity is stolen? My employer or the postal service? It's not like I can get anther S.S. number like I can with a credit card that got lost!!! Thanks postal delivery guy for NOT being carful with other peoples mail!!!!
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Our mail I'd constantly being delivered to the wrong address and also we receive other people's mail. Also our carrier will sometimes not deliver the mail and then say she was blocked from getting to the mallbox but we always leave her plenty of room to get to the box. So I end up having to go down to the office to pick it up. There is plenty of room but she always does that. It's a real bother.
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So I wait outside in the rain and she drove right past me! Wow. So rude.
• Replied to Kisandra Lister

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frustrated in trying to get ahold of the Jackson Post office.
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Frustrated in just trying to call JACKSON post office. No one answered the phone and no way to leave a message as the voice mail box is full. Just needed to know the hours for this holiday weekend (Saturday,January 2nd). They seem to change their hours at times,so I'm not sure the hours posted here are correct.
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