I have a package that was sent from Las Vegas, NV to Virginia Beach, VA and it has not arrived. It was sent out 12/9/2020 -- my post office contacted me to tell me that my package is at this location, and he isn't sure why it's not being mailed out to me. No further information than that. I also tried calling this location and no one answered. Anyone that can contact me and let me know what's going on? Thank you. -- Angela Amato (360) 286-7517
I have at least 7 packages I sent on time for my ebay customers and they all never left Bell Gardens, CA. The oldest is from late October, so I have to refund all these people because of this one distribution center!?
I have not gotten my mail for over a week. My mailbox was dropped by carrier. A couple of weeks ago we didn't get our mail for 5 days. My magazines have been torn. I call the Bell Gardens post office and no one answers. My son is waiting for university acceptance letters.
I mailed a package to my sister in Bell Gardens.. this post office is 15 minutes from her house. The tracking shows it as being there since November 29th 2020! WTH??? She went in to ask for it and they told her they had no clue where it is?! This is disgusting. Terrible service. This post office is rotten
I also have a package that has been apparently living at this location. I dont know what to do. It just stopped updating after this place and its been almost 2 weeks now. Im so stressed.
• Replied to virginia DC
Wow locally?!?! Omg and I’ve been flipping about my purchase being stuck there since December 3’ams I live in va !!!! They are basically ridiculous and need to be investigated! Please go on USPS webpage and do a missing mail search which will open a case and they have to investigate it especially since you’re local, they can actually go there and investigate in person!
• Replied to virginia DC
Hey so I wanted to update you on what happened. I filed the case and my local usps called me and basically just told me they are really busy which I understand but I explained the problems that happen at this post office and tried to see if they could reach out to them for me since A. They don't have a working phone and B. It never got scanned showing it actually left the place but they pretty much told me no and closed the case so I waited a week and opened another one. I didn't want to open a case with ebay yet in case it came I didn't want to screw over the person since they shipped right away. They never called after the second time and I only got a generic email response. I contacted the seller throughout who was trying on their end as well and it literally just came. I had checked the tracking this morning and it still hadn't updated but then it got to my post office and updated and then went right out for delivery. So there is hope, since mine was there on the exact same date as yours. I hope yours came as well! Im still trying to find someone to contact about this tho because someone opened my package and then re sealed it in another one w the original packaging inside. I heard there are problems with theft there and packages always being tampered with so I definitely want to do something about it. I wonder if there is a way to start a petition? I'm sure all the people who have commented and rated it would sign.
• Replied to virginia DC
As per my previous post I’m updating my situation as others have, my package was updated on Christmas Eve, as arriving in DC processing center, no updates since, I even paid for package intercept $15 after my first post on here and it failed no explanation, my local postmaster contacted me stating that the in transit thing that had been on the history was untrue it was still sitting in CA, and there was nothing we could do, and I have a second package still there was a ring I ordered on my sons behalf for his fiancé, doesn’t matter what class package it is they are very different and doesn’t seem to matter as they claim it does, still haven’t received either package and no more updates since DC on the first and absolutely no updates on the second still there in CA!!! They have to be aware, and this is unacceptable beyond disgusting, I feel sorry for buyers and sellers, I’ve seen some sellers respond on this thread questioning if they really will have to give refunds and get a bad selling reputation due to this facility, I almost wanted to ask if they could check and see if they were one of my sellers lol, funny but not really, USPS, ebay, PayPal all have been no help whatsoever I have done way more work on this than the sellers with was zero, and these huge corporations with the ability to do things we can’t they can all go to you know where and I will never order anything that’s coming from CA again, I feel sorry for the customers and the sellers that will lose business and the ones who will never receive their item or refunds including possibly myself, who knows anymore?!?!
• Replied to virginia DC
What the heck? I've got 2 separate orders placed that had the misfortune of ending up in this black hole. One's been there for 10 days now, the other 6. Get off you lazy butts and work! Stop blaming Covid for everything. What I hate is there is absolutely no customer service.
I've been waiting for my package to be delivered. I'm in need of due to health concerns. Tracking #
Its been stuck in your facility for over 6 weeks.
Please email me the progress. Thank you!
I'm very dissatisfied with your service. My packet that was bound for west Virginia somehow happened to arrive at your post office from last checkpoint being Maryland. I have submitted multiple redeliverys and called USPS customer service. You've it for weeks. Where is my package?
Package status: Pick up
Country: United States -> Unknown
2020-06-26 07:10, BELL GARDENS, CA 90201, Out for Delivery, Expected Delivery by -> Your item is out for delivery on June 26, 2020 at 7:10 am in BELL GARDENS, CA 90201.
2020-06-26 06:36, BELL GARDENS, CA 90201, Arrived at Post Office
2020-06-25 00:00, PETERSBURG, WV 26847, Redelivery Scheduled
2020-06-24 02:24, LANCASTER PA DISTRIBUTION CENTER, Arrived at USPS Regional Destination Facility
2020-06-23 00:00, In Transit to Next Facility
2020-06-23 12:06, HARRISBURG, PA 17107, Addressee Unknown
2020-06-23 11:09, HARRISBURG, PA 17107, Delivered, PO Box
2020-06-23 11:03, HARRISBURG, PA 17107, Arrived at Post Office
2020-06-20 14:06, HARRISBURG PA DISTRIBUTION CENTER, Arrived at USPS Regional Destination Facility
2020-06-20 12:51, HARRISBURG PA DISTRIBUTION CENTER, Accepted at USPS Regional Destination Facility
2020-06-16 22:40, ELKRIDGE, MD 21075, Arrived Shipping Partner Facility, USPS Awaiting Item
2020-06-14 13:04, COMPTON, CA 90220, Departed Shipping Partner Facility, USPS Awaiting Item
2020-06-04 22:47, COMPTON, CA 90220, Shipping Label Created, USPS Awaiting Item
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My package was supposed to be delivered the first of July and hasn’t moved since. I was supposed to be delivered to South Gate and when I checked the tracking number it had said it went to SG post office then left to Bell Gardens when I LIVE IN SOUTH GATE!!!!! How did it even go to Bell Gardens when the postage says South Gate?
I ordered item on April 16th made it go bell gardens been sitting there as our postmaster in blythe calls it “the black hole” since I filed lost package form but what good will that do? After reading all these comments seems bell gardens post office is full of either thieves or idiots
Package went out for delivery and for some reason back to the PO. Been sitting there for 3 days now. Try to call Bell Gardens PO and ring ring ring ring ring ring ring ring ring ring ring dial tone...... Guess they want to keep all of our mail and not explain.
I have had 4 separate packages ordered from different sites, delivered at different times, and the tracking for ALL of them stops at Bell Gardens. I am fairly certain the employees steal every single package that passes through this place. It’s not incompetence, it’s just plain robbery.
I ordered a Bible and was happy to see that it arrived at the Bell Gardens post office on May 28, 2020. It is now June 8, 2020 and the Bible is still tracked to your location. I tried calling the post office location several times and there is no answer.
Where can we complain about the Bell Gardens dead-end location?! I have read other comments and it is a very common problem there.
Well I never thought I would be having these problems with the delivery of the date and time to be delivered to my house. And it comes out that my package was delivered to somewhere else which I don't know why two cities are using the same zipcode which I don't know how many people have lost their packages and important mail has not been received or delivered because of the zip code. If the postal service would pay more attention and be more persistent and have more dedication on their job sorting out the postal address for delivery none of these would of been happening and way less fraud would be having to the people who are expecting packages and personal mail. I have lost my packages couple of times because it was sent to other City. And I hope that this zipcode would be fix between both city's and postal service would address it to the postal service headquarters about this zipcode issue.
The clerk helped us retreive our package that had been lost for several days and never went to the home address. We really appreciated the friendly and prompt service when we had a problem and always enjoy coming here to ship holiday items. Thank you to the staff for such great service!
Submitted by: Marcus Drew - Bell Gardens
My package is lost here in Bell Gardens. WTF! It says it is in transit but has sat here for weeks. It made it from Germany to USA in 5 days and has sat here for 3 weeks -- if it has not been stolen by workers here. Why is this place not being investigated! Just friggin awful service.
My package is supposed to come today and it never came come on and i call the fed office they said it will deliver on Monday wth if it’s doesn’t come on Monday I’m gonna report this post office ðŸ˜¤ðŸ˜¤ðŸ˜¤
Add my voice to the numerous complaints about the Bell. Gardens post office. My package left Last Vegas two weeks ago for delivery to Long Beach. Like hundreds of other "victims" it now has now "disappeared" being listed as "in transit!" Why aren't the Fed's putting an end to what appears to be out right "theft" at this location?!
What is wrong with this place? My package, addressed to West Los Angeles, sat in Bell Gardens for nine days before they decided to send it to Las Vegas. WTF? How do postal workers ship a package to Las Vegas instead of putting it on a truck to drive a few miles to a pretty well-known city in their area?
This will be my second complaint!! The mail carrier refuse to drop off mail always skipping over my property. Located on Ludell St. I took it upon myself to confront her and ask her why was she not drop off mail She was extremely rude to me. Once I saw her attitude I refuse to tell her anything else I just said I would just call it in and it really just pissed her off even more she basically told me go ahead and make all the complaints you want of me does matter it up to me if you get your mail or not !!! So basically she was rude and I'm pretty sure I won"t be receiving any mail !!!
This is ridiculous! I called about a package that was on hold at this post office because the business was closed upon delivery. I called Bell Gardens for information for this package and I was put on hold for several minutes. I eventually hung up because it was very clear to me that the customer service representative had no intentions of assisting me. It has been 1.5 hours since my phone call and their phone is still busy. What a shame! If you hate your job…QUIT!
I have to add my experience to the growing list of people dissatisfied with the service from Bell Gardens USPS. I had received a delivery from an on-line seller on Nov 14, and refused delivery on Nov 15 (took the package back to local Post Office). It ended up in Bell Gardens on Nov 24, where it's been sitting. It's now Dec 18 and no movement. Thankfully my Credit Card (Citicard) has issued a credit so I don't have to pay for this mess. But I'm very frustrated and upset with USPS.
REALLY tough and time-consuming trying to track a priority package 3 days beyond its delivery date. The perishables inside DOA by now. Submitting a claim online does not allow for additional funds beyond the $50 automatic insurance of package. What about the Priority Mail fee, the ingredients to make the 60 delicious and delectable edibles, wrap each one individually; oh, and plus the time and trip to mail it. The post office where package was last scanned provides a recording letting you know there is no way you can speak with a live person. Delivering in person would certainly have been less costly! I'd rather write "orchid" letters than "onion" letters, but this onion needed to be written.
Beware: Customer Service via phone is non-existent at this location. After calling the above 562 806 1625 phone number for an hour to investigate a lost package, someone finally picked up but didn't say anything (as to alleviate the ringing phone on their end). This happened twice. Now, no one is picking up the phone at all. Why is our nation's mail system failing the citizens of this country?? It burns me to see a USPS commercial on television promoting their professionalism. They are most certainly not. Avoid this branch at all costs if you can!
Hi a package was sent to you and is late on the delivery. It is a very special box. Please tell me if you have sent out the package please update the package on the USPS website and please send it to the location on the box. This is an extremely important box 9114 9014 9645 1195 2079 09
I also lost a package at this post office and nobody would help me. The package has been sitting there for 11 days and I haven't received a refund or anything. I have gotten no answer when tried to call and the only person who has helped was the original shipper. It was sent through fedex smartpost, which makes no sense to me. I still am waiting on a refund for the original goods i never received.
I'm not sure why ARziona sent this parcel to Bell Gardens, CA vs going through the Phoenix, AZ sorting center, but the parcel is MIA and all I get is the stupid automated (somewhat rude audio) and I chose the post office over FedEx or UPS.. .. HUGE mistake!! won't ever use the post office to send parcels anymore! I felt bad for the post office losing so many jobs, and people not getting postal services like before. Well, this is probably not good news for them using the USPS anymore! The USPS doesn't have ANY reason to lose parcels, especially those we track!!
If my parcel doesn't show up, I will contact the media and go viral with this!! Steeling people's mail is WRONG
I sent a package June 2 from Yucca Valley, California. It supposedly arrived at Bell Gardens June 3. It then disappeared. It is now June 29. No one answers at Bell Gardens, and even the Post Office here cannot get through. There seems no recourse but to just give up. I will never use the USPS again for packages -- from now on, it's UPS all the way.
I had two books arrive at this P.O.
One on June 14th, one on the 17th.
I received the one from the 17th, on the 18th.
The one from the 14th was still there as of the 19th.
As of the 20th, I see that supposedly, it's at my P.O.
There were both there at the same time, why weren't they shipped together??????!!!!!!!!! It sat there from 7am on the 14th, until 12:30pm on the 20th. 6 days!!!!
I was supposed to receive my package on the 16th of December it is now the 2 of January?? They set an investigation and still can not tell me where my package is all I keep getting is the run around and if u call Bell gardens ca no one picks up its really starting to get frustrating
I have had my parcel return go through Bell Gardens and it was suppose to go to Encino, and for some reason it has taken 10 days and counting to get there. My only guess is that USPS has run out of vehicles and they require their people to walk with the parcel to Encino. I guess the person also does not have a GPS or compass, or any other modern luxury to find location. It is an absolute joke that something that should take a couple hours to deliver has taken more than 10 days. Personally, I am going to enlist the help of another government agency such as the Post Master General, FBI, or anyone, who listen to me, because this is BS.
I send a package from Nebraska May 27th, 1 PM, it came to Bell Gardens Post Office May 30st, and left again June 1st, 2.27 AM, for be delivered 6.4 miles from the post office, Nobody are still not able to tell me where it is after 4 days, don't know what the H..... is going on down there.
I sent a package from Salinas, California on September 5th. I ended up in Bell Gardens on September 7th. I don't understand why it went 6 hours South to go to Minnesota, plus I don't understand why the tracking ends there (10 days later) and why my local post office tells me to call the Bell Gardens Post Office when they only have an answering machine that doesn't even identify this as a business.
I often wonder the same thing, I've been selling items on eBay for about three years and every single item I've had lost or delayed, resulting in upset customers and me having to refund money, has been at Bell Gardens. Today is July 11th. Bell Gardens received one of my packages on July 2, with an estimated delivery date of July 7 and the tracking info shows it is still there. This must be one of the worst managed operations in the USPS.
I never even heard of the Beel Gardens, Ca. Post Office till my the package I mailed,priority mail, to Arizona got LOST there!!! I'm in Reseda, CA. why the package went north to Bell Gardens is beyond me!!!!! It been 5 days lost!!! I could WALK to Arizona in 2 days!!!!!!!
• Replied to TCHughes65
Jesorae Unica Ija
why is it that every time a package goes to Bell Gardens, CA, it is always delayed. I receive priority mail within 3 days from anywhere in the county if it doesn't go through the Bell gardens location but whenever it goes to that location, it got stuck in there?
WELL I'M HAVING THE SAME PROBLEM I SENT A PACKAGE FROM INDIANA TO FLORIDA AND WHY IT WENT BY THE WAY OF BELL GARDENS CALIFORNIA BEATS THE HELL OUT OF ME BUT ALL I KNOW THAT IT'S 3500 MILES TO CALIFORNIA FROM HERE AND IT'S 731 MILES TO PANAMA CITY FLORIDA FROM HERE AND WHAT IS IT DOING IN CALIFORNIA TO START WITH
• Replied to Jesorae Unica Ija
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