Downey Post Office

NOTICE: The Postal Service is an essential government service, and will remain open wherever possible.

8111 Firestone Blvd, Downey, CA 90241

Contact Numbers

Phone: 562-622-5745
Fax: 562-923-5897
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 6:00am - 6:00pm
Tuesday 6:00am - 6:00pm
Wednesday 6:00am - 6:00pm
Thursday 6:00am - 6:00pm
Friday 6:00am - 6:00pm
Saturday 6:00am - 6:00pm
Sunday Closed

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 5:00pm
Sunday Closed

Passport Walk-In Hours

Monday 9:00am - 2:00pm
Tuesday 9:00am - 2:00pm
Wednesday 9:00am - 2:00pm
Thursday 9:00am - 2:00pm
Friday 9:00am - 2:00pm
Saturday Closed
Sunday Closed

All applications accepted, but processing is limited. Please see State Department Response to COVID-19 webpage for more information.
  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

Bulk Mail Acceptance Hours

Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday 10:00am - 2:00pm
Saturday Closed
Sunday Closed

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lot Parking

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

North Downey
10409 Lakewood Blvd
0.7 mile away

South Downey
7911 Imperial Hwy
1.0 mile away

Bell Gardens
7001 Garfield Ave
1.2 miles away

Hollydale
12129 Garfield Ave
1.7 miles away

Reviews

*Comments below are not read by postal employees. Please do not post personal information.



*By clicking Submit, you agree to our Privacy Policy & Terms of Use.


reviewicon
thumbsupthumbsdown

I am trying to find out how to file a complaint and the damn website makes it hard to do just that. The link it provides is broken and the complaint I want to make is my postman moving my trashcans onto the sidewalk so he can park his postal truck there when their is clearly empty spaces all around my block!! IF YOU ARE GOING TO MOVE SOMEONES TRASHCANS ATLEAST PUT THEM ON THE OTHER SIDE OF THE STREET NOT ON THE SIDEWALK. I didnt get to say anything to him because I didnt see til after what happened. Educate your drivers. That moron left my trashcans like that and I had to move em myself. I will go down to the office. Moron. His truck number is 1266950
Reply

reviewicon
thumbsupthumbsdown

Was the mail delivered today? Saturday, June 13, 2020? Because I looked for the mail van several times today from 10:30 AM, 11:30 AM, 12:00 PM, 12:30 PM, 1:00 PM, 1:30 PM, 2:00 PM, 2:30 PM, 3:00 PM. I did not see the mail van nor the mail person at all. I am waiting for my EDD payment card, and about five to seven packages to arrive. By the way. I am supposed to have three packages, one coming from "Wish Shopping," a small handheld voice recorder, more likely in a small package. I ordered on April 13, 2020, and it is way overdue, was to be delivered May 21, 2020. Two packages from "Geek Shopping," maybe two packages, small, extra long phone charging cords. One is due June 22, 2020, the other is due June 26, 2020. Please check and see if my stuff is not there. Paul Howard Duran 9332 Pellet St. Downey, CA. 90241. (562) 441-7177.
Reply

reviewicon
-1thumbsupthumbsdown

I am really upset my mail has been put in my upstairs neighbors mailbox. I keep getting my other neighbors mail as well. The boxes and names are clearly labeled and I’m sure postmen they paid to do their job. I am not one to give bad reviews but it’s getting quite ridiculous. Especially a package from my mother! What if that neighbor wasn’t trustworthy?
Reply

reviewicon
thumbsupthumbsdown

Post Office on Lakewood, Downey....I've gone to this post office for years and have always gotten great service from Maria and Pete. They both are very knowledgeable, helpful and caring. Their job is demanding and they do a great job serving everyone. Annette
Reply

reviewicon
thumbsupthumbsdown

My house is very hard to find, so I get that they have a hard time. I was expecting a package, they noted "Held at Post Office by customer request" - this was not true. I called & spoke with Melissa, and she was fantastic at helping me figure out how to note where my house is. Additionally, she plans to come see for herself where the house is so she can be sure the description in the P.O. system will be clean to any P.O. employee who tries to deliver to me. I am thrilled that Melissa works there & is willing to go above & beyond to help clear things up. Thank you, Melissa!!!
Reply

reviewicon
thumbsupthumbsdown

I live at 7215 Fontana St., Downey, Calif. 90241. For a few months now I have not been receiving all my mail. Many companies have been calling me to tell me my bills are delinquent. I always mail my bills. Many of my letters are never delivered. I have to put stop payments on my checks because you don't deliver my letters. I called the Imperial Hwy Post Office this morning and explained my problem. I was told that they would email you my phone number so that i could explain my problem. You never called me. You never answer your phone. I am really disgusted with you horrible service. I will be forced to complain to the General Postmaster if you don't take care of this problem. Your service is horrendous. Lucia Daley
Reply

reviewicon
1thumbsupthumbsdown

Terrible!! I've been trying to reach the Downey, CA main post office (Firestone Blvd) all day . Since 9am there has been no answer. Just automated operator telling me nobody is available. I call the 800 number and it's the same thing. After dealing with such terrible service it is easy to see why nobody ships via USPS anymore. I wish there were a way to give negative stars. For reliable customer service do not use the USPS. .
Reply

reviewicon
1thumbsupthumbsdown

10409 Lakewood Bl Downey Ca 90241 THE WORST SERVICE LINES. IT'S NOT JUST ME MANY CUSTOMERS FEEL THE SAME WAY. THEY SHOULD REPLACE MARIA,AT THE SERVICE COUNTER, SHE IS A CHATTER BOX WITH CUSTOMERS, WASTING MY TIME AND OTHERS. MY FRIEND'S FRIEND RECORDED A VIDEO ON HER CELL MARIA HAVING A TANTRUM ON THE FLOOR CRYING SAYING "HER JOB IS STRESSFUL " MY ADVISE QUIT, LET PETER AND THE OTHER GENTLEMEN TAKE OVER,THEY DO AN EXCELLENT JOB. I CAN NOT UNDERSTAND WHY MARIA GETS AWAY WITH THIS KIND OF SERVICE, THEN HER TANTRUMS ON THE LOBBY FLOOR,YELLING,CRYING AND YELLING AT HER FELLOW EMPLOYEES. THIS WAS RECORDED ON 12/12/2017 PLEASE HELP US AND THE HELP THE DOWNEY LOCAL BUSINESSES, BY FAR THIS SUB STATION IS THE WORST. THANK YOU
Reply

reviewicon
thumbsupthumbsdown

No PO will ever pick up the phone. EVER! Stand in line like everybody else. You should know by now that YOU are not special like mommy told you.
Reply

reviewicon
thumbsupthumbsdown

Completely agree with below. Why even list a phone number. No one picks up, even during business hours. I've even tried random extensions. I wish people wouldn't ship things with USPS - worst package delivery!
Reply

reviewicon
thumbsupthumbsdown

Along with the other reviews on here, it is frustrating that they don't pick up their phone. I have tried multiple times to make the required appointment over the phone to apply for a passport, but now answer. If an appointment is required and needs to be made over the phone, then they need a better system or someone who will actually pick up the phone.
Reply

reviewicon
-1thumbsupthumbsdown

why do you guys don't pick up the general line? and why no list of extensions?
Reply

reviewicon
thumbsupthumbsdown

how do I check an address that is ok? I tried to call the downey PO but no answere I have a cousin in downey but she has never met me so I don't have her number, I sent a new years card but never got an answere if she wasent there or moved or died Im guessing it would have come back but nothing, disappointed.
Reply


*postallocations.com is not a part of, or affiliated with, the official United States Postal Service (USPS).