I had a package misdelivered a month ago. Someone slapped an address label next to a perfectly legible address. Their address was totally wrong and the package went to a house at the other end of the neighborhood. Today I'm again dealing with a package that didn't arrive. Fed Ex had my package delivered by USPS. So disappointed.
Mail carrier never delivers our packages despite placing a note in our mailbox stating they "tried". My husband and I both have been home at the time they say the "attempted", which they did not. Spoke to the mail carrier and he could care less. Stated "go tot he post office and pick it up, what would you like me to do about it". Customer service completely lacking, totally useless and he couldn't care less. This is the second package I've had to "track down" as a result of their "attempt" to deliver. I am not one for leaving reviews, but felt it necessary. I hope someone with some authority at the Post Office reads these and plans on doing something to change the process, because right now it is broken and I am one very unhappy customer.
Quite frequently a neighbor knocks on the door with mail clearly addressed to us that has been placed in someone else's mailbox. I often wonder what I don't get??????? The latest incident was the worst - an Rx was shipped to me from Buckeye on Nov. 14th and still had not arrived by the 19th. Tracking said out for delivery, and then Alert, "Delivery Exception" - whatever that means????? Imagine my surprise when a stranger knocked on our door today with my meds and said they had been delivered to her mailbox. To say that we are unhappy with the mail service is putting it very nicely! We will gladly accept an apology and some assurance that this poor service will be addressed. Waiting to hear from you......
Carrier NEVER delivers packages to my house NOR leaves them in the RURAL box on busy Cave Creek Road (we can't move it to our home because Postmaster refuses to let us). Forced to get a PO box as mail gets stolen. I've waited in long 45 minute lines twice this week for a package the Postal Clerk says she will have Carrier Supervisor look into. No one has called or looked into it. The recorded message is that it was delivered by the carrier to our mail box! I just got two other pick up slips for Boots & Perfume I know this 6 month supply $200 order wouldn't fit in the Rural Mail Box. They lost it or put it somewhere else. You can't reach the Postmaster & packages are piled up all over the counter. The Auto Serve was jammed so no way to use it! The bottom pivot on door has been busted 3 months, this is really dangerous, the door is held open with a rubber door stop its unbalanced a slight bump & it'll fall & shatter all over the place!
I guess the phone number is permanently busy. I have no way of getting in touch with someone unless I drive there and wait in the never ending line, just to be told they don't know where my package is. Ugh!
Phone number is busy or disconnected. General number does not allow you to speak with an operator. Total service is negative. Other offices are incapable of transferring a call. Completely farcical. Lose my mail and I can't pay my bills and I am the enemy.
Search
Postal 
