What has happened over the past six months. It used to be only that we received others mail and others received ours. Not often, maybe once or twice a week. But now, I can' timagine how things can get worse.
1. Wrong mail deliveries continue
2. Placing packages in the my numbered box that can not be retrived by opening the door (too large). It took three days for the mail guy to put in in a larger package box. I had to call twice to make this happen.
3. Today's delivery of computer equipment was crushed. Took four pictures because you can not make up this level of damage. No note about it, nothing to say we are sorry and here is what you can do.
I am upset with the store. For the past several months, if they ship via USPS I do not purchase the item from them, I go somewhere else. This package was shipped Fed Ex (no problem with them ever), but it was handed off to USPS for final delivery.
The few packages I have received this way have been late 100% of the time. If you tried hard, you could not be late 100% of the time.
It is a special gift of the USPS.
I will inform the store of the damage equipment and demand replacement. Additionally, they will get a piece of my mind for shipping in such a manner that uses USPS. I have told other sellers, just tell me. If you can ship UPS or Fed Ex I am happy to pay any increase in shipping cost . . . just don't treat me so wrongly and ship USPS.
I live in N. Scottsdale, Pinnacle Peak & Scottsdale Rd area. SEVERAL times I have received mail belonging to a different address. NOW, I show a very important Priority Mail Envelope, Filled with Critical Business Info, Checks, and IRS info, which is Tracked as DELIVERED, and it never has come ! Wondering WHO HAS IT NOW !!!!! This needs to stop, as Mail is supposed to be carefully handled ! No one answers their phone in USPS Williams Rd, and it keeps hanging up on me.
In our mail box today we received mail for the Marino family, their address 6939 E. Lomas Verdes...our address is 6936 E. Monterra Way, Scottsdale. So where might our mail be? Delivered to the Marino family??? In the 18 yrs we have lived here this has never happened.
we have recently moved to 85255 zip. turned in change of address to our old post office. I have not received all my mail. Just last week an envelope was sent to me with my correct address and apt. number. Have NOT received it as yet. On Monday of this week, another envelope was sent to me from the same place and today is Wed. and have not received it. These envelopes were sent from Phoenix, AZ. What is wrong with Scottsdale service? Tried to call your phone number and it is constantly busy. Hopefully someone in your office will answer this and explain the delay. For 6 weeks I have not received my Phoenix Jewish News. WHY?????
Scottsdale post office delivery person is a complete moron. Can’t count the number of times my packages were delivered elsewhere, never to be retrieved! I️ have received my neighbors trust fund checks several times as well as mail for recipients with different address numbers and on different streets! Lazy, worthless supervisors at Scottsdale Kachina as well. No more shopping online, need to buy P.O. Box
I had a problem with a package that was sent to our Scottsdale address in error. We live in PA as our primary address. Your employee Joanne was extremely helpful in rerouting the package to the correct address. She called me when the package arrived at the post office and reassured me that she would correct the error. It was so nice to speak to such a helpful person. You are fortunate to have such a caring employee.
On Saturday I sent via two-day delivery to Munds Park, AZ a package from your auto kiosk. It is now being delivered, for the second time, in California. It is lost and of course I cannot get a human being at the post office with whom to speak; everything is automated phone calls. My $6.45 postage was wasted; this important package is lost in California and I will absolutely used UPS in future