Shaw Butte Post Office

NOTICE: The Postal Service is an essential government service, and will remain open wherever possible.

12208 N 19th Ave, Phoenix, AZ 85029

Contact Numbers

Phone: 602-331-4284
Fax: 602-944-3268
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 6:00am - 5:30pm
Tuesday 6:00am - 5:30pm
Wednesday 6:00am - 5:30pm
Thursday 6:00am - 5:30pm
Friday 6:00am - 5:30pm
Saturday 6:00am - 5:30pm
Sunday Closed

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 4:30am
Sunday Closed

Passport Appointment Hours*

Monday 11:30am - 4:30pm
Tuesday 11:30am - 4:30pm
Wednesday 11:30am - 4:30pm
Thursday 11:30am - 4:30pm
Friday 11:30am - 4:30pm
Saturday Closed
Sunday Closed

All applications accepted, but processing is limited. Please see State Department Response to COVID-19 webpage for more information.
  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Sure Money
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Washington
8155 N Black Canyon Hwy
1.7 miles away

Sunnyslope
9635 N 7th St
1.7 miles away

Sierra Adobe
1902 W Union Hills Dr
2.3 miles away

Cactus
2901 E Greenway Rd
3.5 miles away

Reviews

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I recently had an issue with my local post office branch, Shaw Butte, when I attempted to send a package to my husband overseas, via his APO address. I was told that the mailing address that he had given to me was “undeliverable” as it typed into the mailing computer system. I was told to check with him to make sure it was correct. The next day, my husband went to his post office on the military installation where he lives and works to verify the exact numbers and codes in the address and they confirmed that the original address that he gave to me was correct. He receives mail and packages from the US with no problems, and asked me to try again. I returned to the Shaw Butte station and was told the same thing, again, using the address I was given. The counter man, Charlie, waited on me both times, and insisted that this address is “undeliverable”. I then went to the post office at 59th Avenue and Peoria in Glendale and had no problem sending the package with this address, and their computer system immediately generated a shipping label using the APO AE and zip code for my husband’s location. During my husband’s 2 previous military deployments, I had no issues sending him mail and packages using an APO at the Shaw Butte station. Can you please instruct your employees how to adequately and correctly enter an APO AE address into the post office computer system so that mail can be sent by your customers to family members overseas? I was sending him important documents and information that he needs for his job as a Contracting Officer for the US Government, overseas. I waited on line for at least 20 minutes each time, just to be told the address I was using was invalid, when it was NOT.
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