I was expecting a package and got one, however it was not my package. Its for the wrong name and wrong address. I work two jobs and rely on shopping online for Christmas and now im missing a gift. The post office is not answering the phone so now i have to take time off of work to drive the 30 mins to the post office to find out whats going on with my package. JUST ANSWER THE PHONE!!!
Now we have carriers that don't even check to see if you have mail going out. They don't deliver mail. We got an invitation to the Presidential Inauguration in Washington DC, which is nice, the only problem is, we did not receive it until March 7, 2017. But according to the Handbook M-41, City Delivery Carriers Duties and Responsibilities, section 54, #541 states "The basic rules for the Collection of mail are the same whether performed by a foot or motorized carrier or whether collections are made from street or building boxes." and under Section 54, # 542.2 "Do not skip any collection boxes, except in emergency." Also under Section 37, #371, "Collect prepaid mail from curb boxes when flag is raised even if there is no mail for delivery to these boxes." It is a shame that they don't even bother to check if your flag is up or not. This is about the worst post office I have ever seen in my life.
I have never heard of a location staying open for 1 hour. Not to mention they are as lazy as can be. I recommend getting a new staff, they act as if you owe them a favor for them working there. You could call and have your mail put on hold and somehow it still gets delivered. Awful service!
it always seems to be a problem with delivery of parcels with this location, Sometimes people are expecting time sensitive materials and as your job as a courier it is to get each package to its designated destination in a timely period. I have experienced numerous situations with packages being delayed for silly reasons..( your name sounds like another persons name so we forwarded it to them even though our names were completely spelled different, package marked as delivered on the tracking site but still riding around in the carriers truck, packages sent back to the company items were ordered from saying undelivered even though the same address was never changed which caused an additional 5 to 7 days in travel to receive the parcel and address on parcel was exactly the same as other mail I was receiving.)