West Salem Post Office

400 Glen Creek Rd NW, Salem, OR 97304

Contact Numbers

Phone: 503-371-1236
Fax: 503-581-7906
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday Closed

Last Collection Times

Monday 4:00pm
Tuesday 4:00pm
Wednesday 4:00pm
Thursday 4:00pm
Friday 4:00pm
Saturday 3:00pm
Sunday Closed

*This facility does not process US Passports applications or renewals. Check nearby locations below.

  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Sure Money
  • Lot Parking

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Pringle Park
410 Mill St SE
0.6 mile away

1050 Sunnyview Rd NE
1.3 miles away

1050 25th St SE
1.8 miles away

3624 Commercial St SE
1.9 miles away


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I've been ordering a lot of stuff and a lot of it says 'delivered' but then it never shows up. I'm assuming it's being put in the wrong mailbox because I've been receiving a lot of mail for people with addresses close to mine.


Lately my mail winds up in the 'Forward' file with a yellow sticker annotating "Unable to Forward". Eventually it's delivered, albeit, late. I've lived at my address more than 3 years and I certainly haven't submitted anything to forward my mail. How annoying is that? I've lived many places in my life, but I've never encountered a more incompetent delivery system such as the 97304 West Salem Post Office.


Took my Christmas pkgs in today to use the machine. Here's an idea: How about EMPYTING THE BIN on regular basis two wks before Christmas!!! It's sunday, but no excuse. Couldn't get my pkgs in the drop, the bin was so full on the other side of the wall. I had to slam and shake it, even one at a time. Not happy. Hope I didn't break anything. I prefer driving to Silverton or Independence to go to the PO. Terrible and frustrating at the West Salem PO. PS And this is the second time this has happened to me.


Theirs an old woman with short hair working the front desk, she has absolutely no idea what she is doing and wouldnt help you or anyone for anything, i lost a 300$ package in the mail because of her, she has short hair, glasses, and is skinny,stupid,retarded, and just plain dumb and will lose your packages and mail, BE.....WARE......


This post office is the worst USPS i have ever came across, there is an old woman in there with short hair working the front desk and she is thee most worthless human being on the planet, I hope she reads this so she can realize how worthless she is and needs to die,i sent a 300$ phone through the mail and it got lost because of this dumb as hell woman thought it was for ups and now its lost in transit.........., she told me"nothing i can do sorry" this old woman couldnt give two damns about you or your mail. This whole establishment could care less about your packages, make sure you never go here again, I URGE YOU TO NEVER USE THIS PLACE EVER.


I ordered an item from Walmart Online on Nov 23, 2016. The tracking information shows it was picked up by USPS on Nov 25 for shipment. Since then, there is no information at all except to say "In Transit". USPS tracking is a joke. No package should take (to date) 17 days to ship! I tried to call West Salem Post Office. Called number in book and message at post office gave new customer number. Tried that and no answer, then an obnoxious prolonged sound occurs for some time, then caller is cut off. VERY FRUSTRATING to see a Federal Agency operated in such a manner. But, unfortunately, you really have no recourse and they know it!


You bet it's due to postal service errors. This happens in the 97304 area code with regularity. I've had more than one USPS delivery mysteriously "disappear" and I get neighbors' mail on a regular basis. I wonder why this happens, yet I receive all my UPS and FedEx parcels?


I have lost several packages. Sometimes tracking number says package is delivered and it either shows up 5 days later or not at all. My mail is put in the wrong boxes and honest people return them but I:m guessing not every neighbor does. I get other peoples mail too
• Replied to Kevin


I've not gotten bills twice in the last two months and yet I get someone else' mail. I am wondering if this may d/t postal service errors. I was charged 25 dollars late fees because of it.

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