One of the postmen in the highland neighborhood is the worst ive ever had! He is just plain rude. He absolutely refused to help when I was having problems recieving a package, and actually made it even more difficult for me to get it at all! And he would say that he put notices in my mailbox saying they tried to deliver but couldnt for whatever reason, well I never once had a notice in my mailbox (and its locked, so no one took it)!The only reason I even knew he had lied and said he left one is because of the "informed delivery app" stated that he reportedly left 2 notices...ya right! This jerk is a joke!
The main post office on 25th has lost a certified piece of mail. It is amazing that it has been ten days for said mail to go from Salem to Portland and it still has not been delivered, only forwarded. Nancy told me 4 days ago she would look into it and call me in two days. She did not call me. Using the USPS web site it indicates if a certified piece of mail gets lost they can't find it! I asked for my money back because I will have to resend the item; guess what? I can't file a claim to get my money back because the item is "still in the system". My complaint form from my Congressman will arrive today......unless I am on the "do not deliver" list!
I have just about had it with crap postal delivery people in the Highland neighborhood, they treat the mail like garbage. I just received the mail and every piece was soaking wet, don't the carriers receive any training on how to keep mail dry on a rainy day. Its either wet or miss delivered from another address I think the post master should know what kind of carriers he has working for him. Please instruct your people how to deliver the mail with respect after all we pay your wages.
I have literally no idea why no one ever picks up at this location, even during normal business hours. I'm also not thrilled at the lack of organization given that they dropped off my mail at my house even though I filled out a form asking them not to during this week.
Well done, guys.
This is hands down the worst post office I have been to. In the Salem area I would choose any other location if at all possible. The branch management has created an atmosphere of ineffective service mixed with a complete lack of customer service. I use the postal service to ship between 10-15 international packages a week and have never had a negative experience at any other Salem branch, at the main branch I have yet to have a positive experience.