So i went to the post office yesterday 12/20 for a gift i was told that was placed at my door said they attempted to leave package 12/11 but was not my normal driver i was not home so she brought it back to the post office (SMART WOMEN) then my normal driver brought it and left it at my front door... Now i don't live in the best place and it was stolen... the nice lady at the desk on 12/20 was amazing went above and beyond to find it but when she called the driver the driver said she had left it there... The lady asked me if i wanted my packages dropped off if no one was there i said no please bring them back here i have no problem coming to pick them up.... Now i understand not everyone feels the same way ... After e-mailing the company and telling them they told me sorry they said it was delivered... so i call back to the post office to speak with someone after the 3rd time calling someone answered and when i explained what was going on he was very rude and had the attitude of i don't care... not my problem you should have done this and that not our problem when i asked to talk to a manager he said one wasn't in and he was the supervisor (LMFAO) I asked so supervisors answer phones ha nice try buddy i work in a call center i know this game he kept cutting me off as i spoke with his info.... I said make sure there is a note on my address DO NOT LEAVE PACKAGES... HE TOLD ME HE COULDN'T but yet the lady yesterday suggested we note this... MOST COMPLAINTS ON HERE ARE FOR THE SAME THING....
The homeless loiter outside during the day& sleep in the lobby at night.There is one woman that is especially vulgar and threatening. I am now afraid to go to the post office to pick up my mail after hours, which means I have to take off work to get my mail.
Also, has there been a change regarding policy on picking up mail from the home mail box? I have had letter a letter to go out hanging out the mail slot for 3 days and it has not been picked up. The carrier actually had to remove it from the slot to put my mail in and then replace it in the same position.
it's been two weeks and the recipient in this area still not gotten my extremely urgent mailing. Causing such a holdup and I see no wonder why plenty of customer complaints. I wish this branch please get moving with what I mailed!