Calling doesn't work u can't get a hold of any one your on hold for over hours if not longer, the number that displays when you look it up doesn't work all I get is the number u called can't be reached at this time. All in all if the postal services needs a major overhaul or there business will
loose even more customers to the point that there will be more post office closing.
My mail was to be held for 5 days then delivered. That was 2 days ago. I am on hold with the P.O. All I want to know is if my held mail will be delivered today. I want to know before they close in case I have to go pick it up. My estimated wait time was 3 minutes. I’ve now been on hold for 50 minutes. It’s very, very aggravating!!
1) Lost mail from Millcreek Delv. Dover De. 19904, is getting out of hand and costing me money, (voided checks) I have to resend a new check. 2) In last year a lot of my mail is being put in the wrong mail boxes. How much mail is not being returned to me,and kept and looked at by other people in the Millcreek area. ???? 3) please review your policy's and standards for keeping my mail secured ....TY...
Poor customer service. Post office is not delivering package and making false statement saying they attempted and person moved. Lisa at the front desk is a liar. She lacks professionalism and does not need a job lying about mail...that’s a federal crime to tamper with mail. Randy who is she someone who sits in the back and clearly doesn’t know how to handle situations. She clearly needs to be not a supervisor!
They place fake information in the tracking.
I have not got the parcel! I was home all day.
There's not a package at "front desk/repeception" too!
DELIVERED FRONT DESK/RECEPTION
Dec-11-17, 09:22 AM, DOVER 19904
OUT FOR DELIVERY
Dec-11-17, 08:57 AM, DOVER 19904
Very bad service I have been on hold for over 1 hour and half to report that the mail man left the boxes open in the hallway. Any one can take the mail out of the boxes this is not the first time. Something needs to be done. You call the Dover post office and they don't even pick up phones. I had the on hold for 45 minutes.
I had a notice from Amazon that an attempt to deliver a package failed and that a notice was placed in my mailbox. This in fact did not happen. No notice was left in my mailbox but my other mail was. I don't know who the postman was that was delivering mail today but they weren't my normal postman. I want to make sure that my package reaches the correct address and not some stranger as I needed those articles in that package today.
Wow, I was surprised to see that my letter from Indonisia was returned back to sender back, because I moved and haven't left a moving address. What a pile of crap! I never moved from the address I reside and someone decided not to work and returned my letter back to sender. That person should be tracked & fired for doing things like that. Bad, Bad for the postal Service
"Sigh". Mailed card to little girl 14 Jan 2017. Received card back today 3 Feb 2014. Stamped on it was Postage Due Name; 1st notice; 2nd notice. & below that Return to sender, no such number unable to forwad. I had recent eye surgery. I wrote the street address & house number & what SHOULD have been 4052 became 4062 because my eyes are not healed. But the NAME was on the envelope. The other mail with the same name muist have been delivered??? It was on the Air Base. so it was returned to me & the child didn't get her card from her auntie.
My father served over 30 years as a USPS employee. He could tell you who his customers were, & when several of them had the same last name...which address they belonged to. This conveys to me that the carrier had a **$ attitude.
More so when I spoke to my niece & she said they have had issues with their mail. She was getting her neighbors bill & after 3 months left the carrier a note that that bill belonged two holes over (group of mailboxes) & for her effort received a snarky reply "everybody makes mistakes." Month after month?? What personal mail (think privacy act) of theirs is being passed around the mailbox mis filed?
Rather than leave comments here, we need to send snail mail letters to the postmaster & in the case of the unanswered telephones go up the chain from the USPS in Dover to the Regional or if necessary the Postmaster General. SOmetimes we become complacent with mediocrity. Then again, with USPS finances... maybe they have a hiring freeze & too many temp carriers who don't get to "know a route". But issues should be addressed so they can be dealt with properly.
Daddy was a letter carrier & his patrons loved him. Because he cared about them & prided himself on doing his best.
I have tried calling the Dover Post Office (302-734-5822) on a few days over the past couple of weeks. One afternoon I tried at least a dozen times over a three hour period. Every time I have tried calling, I get a busy signal. This is unacceptable. There should be a way to call the post office and be able to leave a message if no one is available to answer. How can I do that?????
Having lived in many different states and countries and in big cities and small, I have dealt with a wide range of postal services and postal staff. I have been served by the Dover Post Office staff since 1992 and have never had anything but the best service. From regular mail; to special delivery; to mailing/receiving packages; to home pickup/delivery; to passports; to just buying stamps, I have been very satisfied with the prompt and courteous service at the Dover Post Office. Compared to the many other Postal facilities with which I have dealt, the Dover Post Office ranks among the best.
I seriously don't know why I don't just use UPS when I order anything. Every time I can literally sit in the window and watch on the day of my delivery and instead of even trying to deliver it they put a slip in that states that I wasn't there to accept it. Really?
today was a reminder of why i use cheswold post office for the past 10years even though i live in dover. Went in to pick up package and asked for 6 change of address forms. I was informed a little loudly that she couldn't give me that many. Then went on to say(still a little loudly) that she couldn't just go around giving out 10 forms to people because they'll run out. She asked me how many people have the same last name and i said two so she gave me two firms and told me to filll them out and check"family" on the cards. She never bothered to ask me why i needed that many just reprimanded me like a first grader who was hoarding the crayon box! I never bothered to explain why either because i was already a little embarrassed by her reprimand in front of a line of customers. Btw, i wasn't aware that the cost of those forms came straight from that employee's pocket. Sorry..my bad.