Our building is across from Alameda H.S. The past month or so getting mail in a timely manner has been impossible. There are days the mail person does not even show up to pick up mail, let alone deliver it. This is a business location with several businesses so mail is a big deal..
Yet again, BVPO failed to dishonor a Reasonable Accommodation under Amer W Disabilities and my mail & pkgs were left "missing". I depend on my carrier Sam who delivers to a mailbox @ my door. He never fails. But for some reason other carriers & supervisors don't honor what I consider a vital service. I am housebound. I will not receive mail or pkgs AT ALL, if BVPO does not honor a legal accommodation for me. Yesterday @ 5:30 pm I spoke to a man still @ the PO. He promised to find & deliver my mail today. He lied. If I can find a private or commercial mail service who can meet my needs, I'll go w them. Your office is the bottom of the barrel. Perhaps u should be closed & lose your jobs.
Worst post office experience ever. They carelessly knocked my name tag out of my box(it's only accessible by their hands) and then proceed to return all of my mail sent to this address because they're stupid enough to think my unit is empty. So not only have I lost two packages, sent back to God knows where, but the customer service I had to put up with while trying to track down my products was terrible. The guy was either very high or very apathetic about his job. Either way, I'm out two packages and I am convinced some IQ testing should be required before someone is allowed to deliver mail.
The local phone number listed here for Bear Valley is incorrect. Their phone number is 303-980-4759. be aware that it may take quite a while for someone to assist you. I have currently been on hold for over five minutes.
I had a bad experience and can't recommend the Bear Valley station of the United States Postal Service. I paid $18 priority mail to send a box of Halloween candy for my nieces and nephew in Minnesota. I did this at the Bear Valley station on Oct. 24. It was expected to arrive Oct. 27. It's finally being delivered today.For over a week, I tried to track down the package with no success. Now I know why. My family got a note yesterday that they owed $18 for postage. I called the delivery supervisor at the Hopkins, Minnesota, station today to provide proof of purchase. He found the box - there was no postage and no delivery confirmation tracking number on it. He said he thought it probably had been sent bulk mail instead.I've written the Office of the Consumer Advocate at the USPS to register an official complaint and request a full refund.