Same issue. Carrier didn’t want to deliver my mail because he had to bend down and lock the box therefore PM placed a hold on my mail since July 27th. I finally got a hold of the supervisor and she was not helpful considering my unique circumstances. Basically she told me I had to get another box which she approved the last box 4/2019 and she would have to come out and take pictures and find a good location basically I got upset and lost it because she should have done that April 2019. Anyhow a box is in place and still no mail. The actions of the USPS employees should not be tolerated. Go online file a complaint maybe if there is enough complaints against the employees change could or will be made.
Ridiculous! I have been disconnected (or hung up on) 5 times this morning! Our mail is not being delivered and I can’t get an answer as to why this is the case. This is absolutely crazy that your call will not be answered DURING REGULAR BUSINESS HOURS! USPS. You need to do a better job!!!!
Post lady needs to deliver my mail. Subs have no problem. We have had problems with her in the past. I have important court/dhhr mail that I need not including bills. If I wasn't home my electric would be shut off. Happen more than once. This needs resolved immediately!! Or she needs another route.